PROFESSIONAL SUMMARY:

• Professional certified scrum master with over 5years’ experience managing and delivering IT projects with high performing software development teams.
• Skilled at overseeing complex, high - value technical projects with excellent planning.
• Well-versed in building positive relationships with development team members, product owner, stakeholders, third party vendors, customers and program managers.
• Extensive experience working on SDLC projects, with organizations developing web apps and mobile apps using java, C++, C, C#, Swift, React, python, Gitlab, spring boot, talon and .NET
• Working experience as a Scrum Master and Business Analyst with Software Development Life Cycle (SDLC) projects
• Served as a scrum master simultaneously for multiple scrum teams (Up to 3), facilitating scrum ceremonies & meetings such as sprint planning, backlog refinement, daily stand-ups, sprint reviews and retrospectives.
• Extensive experience working with waterfall and agile methodologies, with co-located & remote teams.
• Exceptional ability to simultaneously manage technical and business requirements as well as supervising documentation and reporting.
• Experience using Project Management Tools: JIRA, RTC, Rally, TFS (Azure DevOps), MS Project.
• Knowledgeable in other Agile frameworks such as; Kanban, SAFE, XP, TDD, Crystal, FDD, CI/CD
• Hands-on expertise with MS office Suite Products; MS Excel, MS Access, PowerPoint, Word

COMPETENCIES:

Solution-driven expert with exceptional problem-solving, analytical, conflict resolution, multitasking, and decision-making skills

SKILL:

• Project management
• Agile
• Scrum
• KanBan
• Servant-Leadership
• Conflict Resolution
• User Stories estimation
• Strong communication skills
• Quality assurance
• Client relations
• Vendor Management
• Delivery Management

WORK HISTORY:

Scrum Master

Confidential, Irving, TX

Responsibilities:

• Helped facilitate the migration of FHLB's (legacy L&R) IT's (SDLC) process from a decentralized methodology to a consistent common documented practice adhering to Corporate's ADM Tier 1 standards and heeding Federal Readiness (SOX) compliance requirements.
• Utilized servant-leadership to manage teams working on redesign on-boarding processes and process improvement sessions for Oracle based PeopleSoft HR and functional redesign of PeopleSoft Financial system
• Organized and facilitated scrum ceremonies such as: daily stand-ups, sprint planning, release planning, backlog grooming, sprint retrospectives and sprint reviews.
• Worked with Product Owners and cross-functional engineering teams to continually ensure Product Backlog is groomed and estimated
• Worked effectively with multiple Scrum teams with both onsite and distributed resources, ensuring best agile practices, team cohesion and preventing hurdles to productivity
• Used agile metrics such as Burn-down and velocity charts to understand teams' velocity, productivity and progress towards achieving sprint goals,
• Incorporated Kanban principles with my teams resulting in high quality deliverables and team increase team productivity
• Organized and participated in multiple sessions of community of practice where FHLB's agile SMEs share knowledge and come up with solutions on how to increase collaboration and resolve issues faced with our teams
• Leveraged well developed interpersonal skills to build and maintain positive working relationships with functional groups throughout the life cycle projects

Agile Consultant/Scrum Master

Confidential, Baton Rouge, LA

Responsibilities:

• Led daily stand-ups and scrum ceremonies for two scrum teams developing a clinical integration platform called EQHealth which offers clients customized SaaS solutions such as: e-prescriptions, appointment scheduling and other support services.
• Facilitated qualitative requirements gathering sessions, managed the Request for Proposals (RFP/RFI). Interfaced daily with product owners, program managers and other business units.
• Supported and worked with product owner to manage customer expectations, manage stakeholder communications, and prioritize user stories to create valuable project deliverables.
• Actively involved in establishing and providing vision for my teams in respect to utilizing and implementing agile and scrum principles correctly, increasing team collaboration and facilitating team discussions to gain consensus with effort estimation and acceptance criteria.
• Collaborated at a strategic level with the Product Owner to create, maintain and order feature/product backlog with requirements that aligns EQ Health's business solutions.
• Introduced & coached development teams on scrum process implementation, functional testing, performance testing, test case management & product backlog management.
• Tracked, escalated and removed impediments daily, allowing teams to focus on delivering sprint goals on time.
• Actively participated in scrum of scrum meetings with program managers, and other scrum masters to facilitate work integration and discuss dependencies.

Business Analyst

Confidential, Dallas, TX

Responsibilities:

• Managed a diverse portfolio of IT projects for MWE's web development and technology solutions. Drove all independent phases for delivery to include the project kick-off, assess/initiation, remediation (any risks &/or issues), design of final solution, migration (as per schedule), and SIT/UAT
• Worked closely with software development and testing teams to design and develop robust healthcare IT solutions to meet client requirements for functionality, scalability and performance.
• Created full-fledged implementation plans, accounting for ROI, cost-benefit and other analyses.
• Worked with technical teams to find solutions to client's accounts requests in a timely manner
• Performed detailed assessments of risks to determine constraints, radiating and escalating set information to management team in order to find solutions and develop mitigation strategies.
• Maintained transparency throughout project delivery via weekly meetings, status reporting, action items, Gantt charts, change order documentations, workflow diagrams and meeting minutes.