SUMMARY:

• Executive Information Technology Program & Project Manager/Scrum Master/Agile Coach with over 25 years of leadership and executive management experience.
• I bring a practical perspective to IT management complemented by a detailed understanding of business concepts and strategic directives which have resulted in repeated successful implementations of programs/projects, software development, infrastructure delivery and technology processes.
• Multiple successes in global software/infrastructure implementations, data conversions, business system development and program/project management/agile management across various technology and business sectors.
• Continued success in adaptive methodologies and mentoring to improve software development practices and providing unprecedented visibility and insight into program and project processes using Agile Transformation processes.

PROJECT MANAGEMENT TOOLS:

Methodologies: PMI, SDLC, CMM, Data Warehouse, Disaster Recovery, Agile, SAFe, Service Level Agreements, Program Dashboards, Project Benchmarks, CMMI, Use Cases, PMO, SCRUM, CSM - Certified Scrum Master, Agile Coaching/Transformation, Agile Maturity Model

Software: Excel, PowerPoint, MS Project, Word, Office, VISIO, CA Clarity, Planview, Share Point, Version One, TFS, Jira, Rally, CA Agile Central

PROFESSIONAL EXPERIENCE:

Confidential, Richardson, TX

Executive Scrum Master/Agile Program & Product Coach

Responsibilities:

• Contributed to the success of the PMO in achieving goals & objectives by ensuring project work was conducted in compliance with PMO processes. Drove implementation of key project deliverables - Strategic Development plans, Dashboards, Risk assessments and other key tools to improve organizational processes.
• Delivered programs within defined scope, schedule and cost metrics.
• Achieved a positive culture measured by team feedback.
• Demonstrated an influential relationship measured by business feedback.
• Coordinated resources, inter dependencies, risks and issues among programs to achieve objectives.
• Coordinated planning and execution of multiple, complex work streams including Infrastructure within the program.
• Partnered with business and IT stakeholders at the program Sponsor, Steering and Advisory levels.
• Earned credibility by demonstrating flexibility; change advocacy, and positive motivation.
• Engaged in developing awareness and understanding of agile methodology to ensure synergy of plans and inter dependencies of technology deliverables.
• Possessed the ability to create a culture of teamwork & collaboration, honest & open communication, and an environment of transparency & trust.
• Prepared and presented clear, concise, and timely communication; a strength to right-size audience.
• Experienced in utilizing resource tools to manage capacity, forecast, demand, and allocation of people.
• Strong communication and stakeholder management skills across all levels of the organization.

Confidential, Lewisville, TX

Senior Program Manager & Executive Scrum Master

Responsibilities:

• Facilitated agile ceremonies using Jira, Version One and Rally
• Championed agile values, principles and practices
• Enabled self - organization
• Embodied Servant Leadership
• Scheduled and facilitated daily stand up meetings
• Represented the team daily at the scrum of scrum's (S2) meeting
• Shielded the team from external interferences, facilitated removing impediments that impact the team s ability to meet their commitments, enabled close cooperation across all roles and functions with the goal of removing barriers.
• Coordinated with the Backlog Owner and Technical Lead in ensuring the team is prepared to do the demo or Sprint Review at the end of each sprint.
• Coached the team on Agile processes/Agile Transformation for AWS projects.

Confidential, Plano, TX

Lead Executive Program Manager & Scrum Master/Senior Enterprise Agile Coach

Responsibilities:

• Facilitated agile ceremonies Agile Maturity Model Level 3 & 4 teams
• Ensured teams risk management occurred
• Championed agile values, principles and practices
• Enabled self - organization
• Supported the Backlog Owner and Portfolio Manager
• Scheduled and facilitated the daily stand up meeting each day in accord with the scrum fundamentals.
• Represented the team daily at the scrum of scrum's (S2) meeting to report progress against burn down, if deviating from the ideal burn down line then communicate team s plan/commitment to get back to the line, report impediments for escalation, identify risks/concerns to the S3 to help resolve.
• Coordinated with the Backlog Owner and Technical Lead in ensuring the team is prepared to do the demo or Sprint Review at the end of each sprint.
• Coached the team on Agile processes/Agile Transformation for AWS projects.

Confidential, Richardson, TX

Senior Executive Program Manager/Project Manager

Responsibilities:

• Provided strategic project management support for development of Clinical Applications and ICD-9 to ICD-10 conversions.
• Utilized MS Project, Clarity and SharePoint to build and track multiple Clinical Application Medicare projects ranging in budget $ size from 1.2MM to 10MM involving up to 50 resources and multiple vendors.
• Participated in all phases and deliverables.
• Tracked Schedule, Project Issues and Action Items.
• Prepared Budget forecasts during the life of the projects.
• Maintained status through weekly dashboards and status meetings with Management using Excel Pivot Tables.
• Successfully implemented multiple CAS Infrastructure Applications including ICD-9 to ICD-10 conversions.
• Coordinated with all levels of management.
• Provided status updates to senior management.
• Conducted Weekly Status meetings.

Confidential, Plano, TX

Senior Executive Program/Project Manager/Scrum Master

Responsibilities:

• Provided strategic project management support for development of Analytical/Operational Enterprise Data Warehouse applications.
• Utilized MS Project, Clarity and SCRUM processes to build and track multiple Auto Finance & Mortgage Data Warehouse projects ranging in budget $ size from 1.2MM to 15MM involving up to 100 resources.
• Utilized SCRUM processes to manage changes in scope.
• Participated in all phases and deliverables.
• Tracked Schedule, Project Issues and Action Items.
• Prepared Budget forecasts during the life of the projects.
• Maintained status through weekly dashboards and status meetings with C Level Management.
• Used Clarity and Microsoft Share Point directories for project deliverables.
• Successfully implemented multiple Mortgage and Auto Data Warehouses.
• Conducted SCRUM meetings, Sprint Planning and project reviews.

Confidential, Frisco, TX

Senior Executive Program Engagement Manager/Scrum Master

Responsibilities:

• Provided support for development of Silverlight & Java applications.
• Utilized MS TFS and SCRUM processes to build and track multiple Curves Franchise Club projects globally ranging in budget $ size from .5MM to 2MM involving up to 25 resources.
• Tracked Project Issues and Action Items. Prepared Budget forecasts during the life of the projects.
• Maintained status through weekly dashboards. Worked closely with the Curves CIO.
• Successfully implemented a CURVES Club management application on-time and within costs.
• Coordinated with all levels of management.
• Provided status updates to C Level Management.
• Conducted SCRUM meetings and project reviews.

Confidential, Irving, TX

PMO Senior Executive Program/Project Manager

Responsibilities:

• Provided project management support development of Desktop applications.
• Utilized MS Project and CMMI processes to build and track multiple Desktop installation projects in North America ranging in budget $ size from 1MM to 5MM involving up to 50 resources.
• Prepared Budget forecasts during the life of the projects. Maintained status through weekly dashboards in Share Point.
• Successfully implemented a desktop installation process on-time and within costs.
• Developed processes to audit and score projects.
• Provided status updates to executive management.
• Conducted toll gate reviews.

Confidential, Plano, TX

PMO Executive Senior Program/Project Manager

Responsibilities:

• Provided strategic project management support development of PMO tools and processes to support Ericsson Business initiatives.
• Utilized MS Project and CMMI processes to build and track multiple customer installation projects ranging in budget $ size from 1MM to 50MM involving up to 200 resources.
• Tracked Project Issues and Action Items.
• Tracked Earned Value and Budget to Actuals in SAP.
• Prepared Budget Forecasts during the life of the projects.
• Successfully implemented a new change control process.
• Developed processes to audit and score projects.
• Reviewed Clarity for use as a PM tool.
• Presented a PMI accredited course on Configuration Management.

Confidential, Richardson, TX

PMO Executive Program Manager

Responsibilities:

• Provided project management for the life-cycle development of a portfolio of projects to support Confidential new customer provisioning initiatives.
• Utilized MS Project, CMMI processes to build and track multiple project plans ranging in budget $ size from 5M to 25M involving up to 25 resources.
• Participated in all phases and deliverables as well as Deliverable Inspections and documentation.
• Tracked Project Issues.
• Tracked UAT and SIT Incidents.
• Tracked Action Items through Task Lists.
• Tracked Budget to Actuals.
• Successfully implemented the new business applications according to SDM standards.
• Successfully used Process Engineering and adherence to CMMI and ITIL standards. Provided status updates to executive management.