SUMMARY

Conscientious IT Project Manager with 9+ years of IT industry experience including 5+ years of experience managing various projects within the Apps Dev and Infrastructure frameworks. Demonstrated ability to coordinate multi - team projects of various complexities. Knowledgeable in PMBOK principles with applied experience using Waterfall and Agile methodologies to achieve business objectives.

TECHNICAL SKILLS

• Waterfall
• Clarity, Service Now, MS Project
• Client /Vendor Relations
• Agile SDLC
• MS Office Suite 2010 & 2013
• Training & Mentoring
• Forecasting & Budgeting
• Expert Microsoft Excel
• Capacity Planning
• Planning/Scheduling
• Admin SharePoint 2010 & 2013
• Supply Chain Planning
• Risk Analysis
• Taleo (Applicant Tracking System)
• Knowledge Management

PROFESSIONAL EXPERIENCE

Confidential, Columbus, Ohio

Project Manager

Responsibilities:

• Successfully deployed over 2TB of additional storage to mitigate capacity gaps across the SAN and NAS space to increase organizational resiliency for disaster recovery scenarios
• Remediated 100% of SAN and NAS storage capacity gaps affecting high priority applications prior to all simulated disaster recover site testing events scheduled for 2018
• Implemented backup storage solution that leveraged a policy change capability to increase backup server capacity in the event of a disaster recovery scenario to ensure backup server reliability
• Implemented backup server solution to allow lines of business to restore backup server data to an alternate site in the event of a disaster recovery scenario to ensure high priority application data is Retained
• Successfully deployed circuit and backbone router hardware upgrades within the Merchant Services data centers to ensure compliance with JPMC network requirements

Confidential, Columbus, Ohio

Project Manager

Responsibilities:

• Managed various scope deliverables for the Echo Cath Imaging project with the objective of deploying a Siemens(vendor) imaging application and hardware for NCH’s Heart Center
• Created detailed hardware deployment plan to roll out new imaging workstations within the cardiology center at NCH to implement new technology while minimizing impact to cardiology clinical staff’s workflow
• Managed the Heart Center Repository Enterprise Data Warehouse’s effort to build and implement a new data capture and reporting method that is compatible with Siemens imaging software
• Coordinated project initiation meetings to build out current vs future state infrastructure/architectural design diagrams

Confidential, Dublin, Ohio

Project Manager

Responsibilities:

• Accountable for the coordination of all project deliverables directed toward strategic business objectives regarding the TAMS (Time Access Management System) application
• Built credibility, established rapport, and maintained communication with stakeholders at multiple levels, including those external to the organization
• Simultaneously coordinated up to 25+ TAMS application enhancement project requests that provided cost savings and value-added functionality for stakeholder
• Fostered customer loyalty by ensuring IT deliverables and enhancements were delivered on time to meet the requirements Confidential ’s new clients

Confidential, Columbus, Ohio

SharePoint Project Coordinator

Responsibilities:

• Coordinated discussion with internal stakeholders to gather requirements for the group’s SharePoint page web design
• Co-Authored and governed the SharePoint site of Knowledge Management to improve organizational collaborations, facilitate decision making capabilities, and improve information sharing
• Assisted in developing enhanced enterprise search capabilities and taxonomies implemented via SharePoint that improved overall information accessibility within the organization
• Created functionality within SharePoint to facilitate the capture, validation, and implementation of lessons learned and best practices for use by the Research & Development teams
• Utilized knowledge of HTML/CSS and Share Point to create web pages that increased accessibility and findability of information related to various lines of business

Confidential, Columbus, Ohio

Project Manager/PM2

Responsibilities:

• Simultaneously Coordinated the deployment of multiple storage arrays in Data Centers throughout the United States and Europe to ensure that adequate storage is available for project demands
• Coordinated that activities of technical resources and external vendors through a defined process to ensure that storage solutions are delivered on time
• Raise awareness of risk and issues while coordinating escalation efforts to mitigate impacts to project timeline and scope
• Created and maintained a comprehensive KPI dashboard viewable in SharePoint to provide a live-view of insights derived from the storage team’s supply chain tracking data
• Volunteered to participate in the PMO peer to peer training day by facilitating a presentation on stress management strategies in the workplace

Confidential, Dublin, Ohio

Project Analyst/PM I

Responsibilities:

• Led teams across broad technical disciplines; focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results
• Effectively balanced competing project constraints such as scope, quality, schedule, funding, budget, resources, and risk to successfully manage projects to completion
• Completed monthly forecasting to control for budget constraints and to aid in overall portfolio planning
• Served as the PMO SharePoint administrator and subject matter expert to ensure timely creation and customization of project SharePoint sites
• Designed a complex Community of Practice SharePoint site to serve as the central repository for all information and inquiries related to engaging the PMO to initiate facility projects
• Served as the PM tool (Daptiv) administrator to ensure that projects were set up and aligned with proper resources and portfolio funding
• Prepared complex reports for managers and directors to review high level data pertaining to the financial integrity of the PMO

Confidential, Columbus, Ohio

Resource Capacity Manager

Responsibilities:

• Utilized labor demand and forecasting tools to proactively mitigate project resource constraints while retaining talent within the company and reducing cost impact to projects
• Ensured data integrity in the Labor Demand & Supply Management tools (Evolve, PPMC, Saba, Taleo, etc.)
• Exhausted internal employee options before recommending external labor acquisitions
• Initiated approvals for external hiring when internal candidates could not be acquired
• Coordinated meetings with project managers to advise on the most logical staffing strategies to ensure balance in the cost and quality of resource acquisition
• Monitored resource acquisition process to ensure timely approval and fulfillment of demand request in an effort to mitigate impact to project resources, budget and timeline

Confidential, Columbus, Ohio

Provider Relations Field Consultant

Responsibilities:

• Developed and facilitated training material for Medicaid technology workshops to train up to 200 Medicaid provider professionals
• Conducted system testing to identify and eliminate system defects prior to project implementation phase
• Provided support to the Ohio Health Plans’ Medicaid help desk as a temporary call center representative
• Trained OHP Medicaid Help Desk representatives on how to remedy difficult provider inquiries
• Created knowledge database scripts that are used as a point of reference for help desk operators
• Tested registration website to ensure site readiness for system implementation
• Completed system certification tasks to aid the certification team in reaching business contract deadlines