SUMMARY:

• Reshaping business, managing process transformation, and creating tailored, data - driven strategies that deliver revenue-generating solutions.
• Versatile program manager with 20+ years of success leading strategy and organizational growth during transitional periods. Leverages multifaceted knowledge base of existing/emerging technologies and data analytics, uncovers potential business-IT conflicts, and conceptualizes innovative strategies to align business-IT goals, maximize IT efficiencies, and increase buy-in across departments for change implementation.
• Deep expertise in program management—strengthened by inherent people-management ability—and grounded in hands-on technical experience, provides the foundation for next-generation ideas, development, and implementation.
• Poised to find solutions that deliver value and catalyze growth:
• Demonstrated strong conceptual understanding of business structure and championed data-driven process changes by conducting SWOT analysis, identifying gaps in processes, and ensuring correct initiatives were implemented during $40MM SAP implementation project.
• Earned accolades for program management during implementation of Netsuite, SAP, and Oracle Applications for Confidential 500, government, and non-profit clients with project budgets of up to $80MM, directly affecting business operations for 2,000+ employees globally.

CRITICAL SKILLS:

• Strategy & Transformation
• Agile/Traditional Systems Development
• BI & Data Analytic Design
• NetSuite SuiteSuccess Certified
• Business & Technology Alignment
• Data Conversion & SAP Lifecycle
• Team Building, Mentoring & Leadership
• Troubled Project Turnaround

EXPERIENCE HIGHLIGHTS:

Confidential, Scottsdale, AZ

Project Manager

Responsibilities:

• Employed to guide the organization during transition from a support organization to a full-service NetSuite Implementation Partner and provide structured project management guidance and techniques for implementation of Sage Accounting Systems.
• Successfully turned around both NetSuite and Sage projects that were behind schedule and delivered them on time and within the revised budget.
• Provide implementation support for internally developed NetSuite Certified ConventionSuite product.
• Successfully guided a client to implementation after two prior years of unsuccessful efforts without adequate project management.

Confidential, Phoenix, AZ

Consulting Manager

Responsibilities:

• Engaged to advise executive management on strategy development for restructuring and transformation initiatives, realizing full benefit of initiatives adopted, and driving change on a global scale in multiple roles.
• As a thought partner and consulting manager, enhanced performance and ensured consistency, transformation acceleration, and value creation through regional and global enterprise strategies for technology integration and business optimization for multiple clients—launching projects on time and within budget.
• Spearheaded launch of multiple transformative optimization projects. Paved the way for 20% efficiency increase by partnering with internal and external resources to execute change management strategies with teams of up to 45 internal and external consultants.
• Led capture of relevant data and specification parameters for system solutions including predictive analytics to streamline processes and develop alternative technical solutions for outdated technology. Tapped to lead data-conversion project supporting $40+MM SAP implementation delivering successful migration plan to take data from 4 source systems.
• Introduced standardized process change management framework to drive consistency and efficiency for global business units.
• Functioned effectively in IT, business strategy, and financial unit optimization roles; translated complex IT specifications into real-world solutions for business enterprises, engaged with internal and external stakeholders to ensure desired outcome was achieved, and aligned multi-departmental understanding of project requirements.
• Determined the strategy, plan, and roadmap in collaboration with corporate transformation team. Implemented client-centered programs and initiatives.
• Inspired and expertly managed change to improve sales and marketing performance worldwide.

Confidential, Fairfax, VA

Program Manager

Responsibilities:

• Promoted for repeated success aligning business departments and driving organizational clarity by leveraging multifaceted business acumen during multiple mergers, and realizing optimal business process efficiencies with international impact.
• Oversaw multiple federal healthcare departments, $170MM portfolio, and secured $200MM in sales.
• Forged cross-organizational relationships and improved competencies by leading a team of technical experts to design, implement, and enforce best practices.
• Steered business and technology process improvements.
• Bridged the gap between technology and business operations by creating a strong, confident, and focused team and serving as “translator” between business executives and IT executives, proactively addressing capacity, pacing, and resource issues.
• Spearheaded in-depth trend and 5-year financial forecasting analysis to identify optimal departments for increased incentives, achieving 10% increase in anticipated revenue generation.
• Managed overall transition into new sales tracking system, one of the first enterprise CRM systems implemented.

Senior Project Manager

Confidential

Responsibilities:

• Won multimillion-dollar contract for program governance and implementation of IT and financial infrastructure to increased functionality and reliability.
• Inspired and motivated 15-member contract team through IT planning, solution architecture, and program implementation.
• Built trusting relationships with 50+ government, business, and IT stakeholders to accelerate new technology strategy adoption and answer questions surrounding business structure strategy.
• Developed technical strategy, timeline schedule, dashboards, KPIs, and workforce projections for $80MM rollout of Oracle financial suite, delivering project on time and within budget.
• Selected to serve as integration team leader. Mentored junior managers, trained staff across the US, and developed top-tier talent and cross-functional teams.