SUMMARY:

CAPM/SCRUM - certified, bilingual, Senior IT Project/Program Management Consultant with over nine years of experience. Focused on facilitating consensus and understanding of client needs to bridge the gap between business leadership and technical management, enabling clients to achieve their overall strategic and tactical goals. Recognized for a strong technical understanding, communication and client relationship skills. Acknowledged for being a well-organized, personable and highly motivated collaborative leader, with a successful track record of s in organizing and delivering on a wide range of technical projects.

TECHNICAL PROFILE:

PPM Tools: Advanced system configuration, implementation and management skills with Project Server, Project Client, Project/Portfolio Management, Office365 Project Online, Advanced SharePoint configuration, Project Professional (versions 2013, 2010, 2007, and 2003), Clarity, Planview, MS Teams & MS Flow.

Methods: PMI, Prince2, Agile, Scaled Agile, & SCRUM..

Reporting Tools: MS Power BI, MS Excel, Power Query & Reporting Services.

Software: MS Dynamics, QuickBooks, FileMaker Pro, Goldmine, Blueprint, FormScape & Salesforce.

Technical Environments: MS Azure, Active Directory, Cisco Networks, Linux/MAC/Windows, Citrix/VMware Virtualization, thin clients, MPLS, DMZ, BEZ/MDM Solution Management, MS Exchange Server 2003/2010, MS Server 2003/2008 R2, DHCP, Sitecore, C++, Java / J2EE, .Net

Databases: SQL, Access.

Networking Protocols: Ethernet, DNS, TCP/IP and VPN.

Other: HIPAA & GDPR compliance, computer forensics, data acquisition, fluency in Spanish (speaking and writing).

PROFESSIONAL EXPERIENCE:

Confidential

Senior IT Project & Portfolio Management Consultant

Responsibilities:

• An experienced Project & Portfolio Management (PPM) Consultant driving digital transformation, modern workplace and ultimately enabling organizations to make better strategic decisions based on live and accurate data.
• A strong focus on leading organizations in building their Portfolio/Project Management maturity and Enterprise Project Management (EPM) platforms by providing guidance, direction and best practice advice. A demonstrated background engaging organizations throughout all phases of implementation.
• This includes pre-approval, planning stages, strategy alignment and roadmap planning, through to requirements gathering, integration, configuration, implementation, and management of the solution.
• Focused on the end-to-end deployment activities associated with Microsoft’s Project Server and the Office365 (Project Online) solution including SharePoint, Project Professional, Teams, Planner, DevOps and Flow.
• Responsible for leading the project strategy and execution for all international customers. From spearheading the pre-sales process to scoping and delivering a powerful PPM solution.
• Keynote speaker at Swedish PMI events and Dutch Microsoft Events on Digital Transformation & Modern Workplace.
• A valuable resource for Microsoft Scandinavia providing tailored sales demos of Microsoft Project Online Office 365 & its modules to new potential customers.
• Designed, sold and implemented a product for Project Historical Tracking that does monthly snapshots of all project data across all portfolios into powerful reports and automatically flags alarming behavior based on pre-defined triggers. Used to identify gaps and reduce a Project Managers ability to manipulate the platform.
• Designed, sold and implemented a product called Office Exporter that automatically compiles all project data into either a one-page PowerPoint slide or multi-page detailed project report. Enables Project Managers to enter data in one platform and removes the need for duplicate work or the possibility of multiple templates being sent to upper management.
• Provided courses on Microsoft Project Client and Microsoft Project Online.
• Recognized by Microsoft for the innovative delivery of the first PPM platform with full integration to StaffHub for construction worker time-sheeting.

Confidential

Senior Project/Portfolio Management Consultant

Responsibilities:

• Fully ran the Confidential engagement from the initial sales demo of Microsoft Project Online to the business case to project closure.
• Provided a full detailed assessment of their current Project Management process and its correlation to Project Online.
• Proposed, sold and implemented enhancements to the current solution to include a Resource Management module, more efficient workflows, enhanced user interface and document automation.
• Sold and hosted a 5-day course on Microsoft Project client and Project Online.

Confidential

Senior Project/Portfolio Management Consultant

Responsibilities:

• Fully ran the NCC engagement from the initial sales demo of Microsoft Project Online and creation of the business case to project closure.
• Implemented the first-ever Microsoft Project Online integration with Microsoft Shifts (formally StaffHub).
• Implemented a standalone Azure cloud solution for resource management and reporting

Confidential

Senior Project/Portfolio Management Consultant

Responsibilities:

• Pushed the PMO to build a defined process with clear direction and trim the fat.
• Incentivized Project Managers to utilize the platform by saving them time with automated one-pagers and detailed project reports.
• Implemented a Resource Management module to facilitate a defined process to ensure resources aren’t under/over allocated.
• Migrated management reports from outdated excel tables to Power BI.
• The solution continues to expand within the organization.

Confidential

Senior Project/Portfolio Management Consultant

Responsibilities:

• Delivered fully functional Microsoft Project Online environment with custom modules for financial management and tracking KPIs for suppliers.
• Due to the solutions simplicity, ability to reduce time to market and powerful reporting the project grew to include 6 departments.

Confidential, Basking Ridge, NJ

Senior IT Project Manager

Responsibilities:

• Worked as part of the PMO on the Vermont Health Exchange project. A client-facing role that interfaces with the State Governments PMO. Responsible for designing and maintaining the master project plan (over 7000 lines), risks, issues, change requests, and resource allocation. Successfully implemented and improved the document approval process eliminating the amount of revisions needed before a document is signed by Stakeholders.
• Designed and implemented new travel authorization process to be used weekly by over 250 contractors.
• Managed and completed a million-dollar project to build an Operational Decision Manager (ODM) Rules Engine service. The service simulates a state’s Medicaid Rules Engine and is able to use resident’s information to determine eligibility into applicable Medicaid programs. This is a major component of an overall initiative to offer and provide a commercialized product for State Exchange Solutions.
• Lead a team in designing and launching the Connected Community Platform dashboard to be used by hundreds of Community and State workers. This dashboard served as a centralized landing page with tiles linking (SSO) to each application one would need throughout the day. Coordinated efforts between Optum’s internal team and five different outside vendors.

Confidential, Somerset, NJ

Project Manager

Responsibilities:

• Managed multiple concurrent projects in a matrix environment throughout the project management lifecycle: defining scope, gathering requirements, performing analysis design, unit and integration testing, implementation, and project close.
• Responsible for projects ranging from networking and infrastructure to software development.
• Coordinated internal and third-party technical resources.
• Utilized MS Project to build project plans and obtain buy-in from project team members through collaborative planning.
• Developed project documentation including requirement statements, risk assessment/mitigation plans, quality and monitoring plans, communication plans, project change control management plans, implementation and testing plans, and client transition and support plans.
• Maintained SharePoint site for program communication.
• Traveled regularly to clients during major hardware migrations as well as to PMO international headquarters to coordinate global projects and review PMO roadmap from a worldwide perspective.
• Responsible for communicating all changes in support and providing documentation and to staff of newly acquired companies.
• Captured lessons learned at various stages of projects and provided input to Director of IT and PMO for use on future projects.
• Designed and built the current PMO from the ground up, including managing the deployment of MS Project Server and designing all PMO templates for project charters, business cases, project status reports and interactive project dashboards. Created standard agenda for all Steering Group meetings and team meetings.
• Successfully managed and closed 23 projects worth over $7,000,000 in a three-year period.
• Directed international project to deploy Adobe Web Analytics to all client-facing company sites, including app tracking.
• Managed and completed acquisitions of more than 400 retail locations in two counties as part of a larger profit-building project in the wholesale and retail sectors.
• Managed and successfully completed a Marketing Application Plan project worth over $500,000 and requiring 2,000+ development hours, which served as a template for managers to follow when building Marketing Plans with customers. This interactive application is responsible for increased sales, improved customer relationships and alignment of business initiatives.
• Managed a major project that involved the opening of a large production facility in Central America. Responsible for proper network infrastructure set-up and testing of all standard software.
• Directed the IT technology, design and completion of the Confidential booth at the AudiologyNOW convention for 2013 (1st Place ) and 2014 (2nd Place ), which displayed product lines, provided and built relationships with Audiology Students.
• Successfully completed multiple new product launches.