SUMMARY

Microsoft Certified Systems Engineer with over 14 years project management and training experience, extensive experience providing the experience working with Change Management of SAP Enterprise for all sized companies.Has over 10 years experience SAP as well as utilizing tools such as uPerform, UPK and On Demand. He has trained Real Properties, Project Systems and Space Management with GFEBS. He has trained Fleet and Fuel Management, Production Planning, AP, AM and AR for Masco Services. He has trained Real Properties, Space Management, and HR for Lela Nez Properties. He has also trained Warehouse Management integration FI/Bi FI/BO and intelligence with Channelpoint, Broadvision and PriceWaterhouse - which includes, but not limited to Inbound/Outbound processes, Inventory Counting, and Stock maintenance (internal consumption, scrapping, returns, transfer posting). He has also worked with the following modules, but not limited to Finance, HR, Operations, Supply Chain, Real Properties, Space Management, Project Systems and Manufacturing. He has excellent communication and interpersonal skills.

SKILLS SUMMARY

SOFTWARE: SAP, Oracle, Siebel, Tivoli, NAL, Bind View, WinInstall, Install Shield, MSI, PowerLine, MACS, Captivate, uPerform, On-Demand, Microsoft Office Suite, Lotus Notes, Frame Maker, RoboHelp, Microsoft Exchange, Webcast, Insure, Commerce, Teleform, BroadVision, Infranet, Calyx
OPERATING SYSTEMS: Win 95/98/XP, NT 4.0, Novel 3.51,4.1, OS/2, DOS, UNIX
PROGRAMMING LANGUAGES: User Productivity Kit, Java Script, HTML, MS Access, Visual Basic, C/C++, Oracle 8, Java

PROFESSIONAL EXPERIENCE

4/96 - PRESENT INDEPENDENT CONSULTANT

12/2009 - 02/2010 Confidential Herndon VA
Technical Trainer
Conducted Classroom Training on SAP:

• Real Properties
• Space Management
• Project Systems

06/2008 - 12/2009 Confidential Philadelphia PA
Lead Technical Trainer
Created and Maintained SAP Training Guide

• Utilized UPerform
• Real Properties
• Space Management
• Funds Control
• Budget Plan and Program

Created and Maintained Hyperion Training Guide

• Essbase Cubes
• Smartview
• Financial Reporting
• Interactive Reporting
• Conducted Train The Trainer
• Presented Online Training
• Presented Classroom Training
• uPerform
• On Demand Trainer

06/2007 - 04/2008 Confidential Daytona Beach FL
Proj Manager/Lead SAP Technical Trainer

• Developed project plans and ensured milestones were met according to schedule
• Tracked issues, facilitated resolution and provided weekly status reports to senior management
• Supervised testing efforts for deployment
• Facilitated weekly project meetings of teams all over U.S
• Provided Online Training
• Created Training Materials
• Instructor/Student Guide
• Job Aids

Trained SAP

• Fleet and Fuel Managment
• AP
• AM
• AR
• On Demand
• uPerform

06/2007 - 12/2007 Confidential Harrisburg PA
Lead Technical Trainer

• Created, Maintained and Trained Siebel Software Training Guide for PA Career Link
• Created and conducted Train The Trainer
• Presented Classroom Training

08/2006 - 04/2007 Confidential Atlanta GA
Technical Trainer

• Managed configuration of products prior to release, coordinating between 4 different lines of business
• Mentored business users in supply chain
• Provided ongoing project coordination and process development support to implementation teams
• Directed product data discontinuance and clean-up process
• Presented classroom training for End Users to Programmers on SAP Inventory
• Created uPerform training
• Presented online training for E&A
• Presented classroom training for E&A
• Presented On Demand Training

12/2005 - 08/2006 Confidential
Corporate Siebel Technical Trainer

• Presented classroom training for Siebel 7.8 E-Consumer Sales

07/2004 - 09/2005 Confidential
Project Manager/Trainer

• Oversaw multi-million dollar government project
• Managed project team in design, build and test for Federal Proprietary Software
• Managed and drove projects from conception through completion
• Consulted with U.S. Government to identify key requirements, defined project scope, developed project plan and schedule.
• Prepared and presented timely status reports

03/2003 - 07/2004 Confidential Dallas TX
Lead Technical Trainer

• Developed project plans and ensured milestones were met according to schedule
• Tracked issues, facilitated resolution and provided weekly status reports to senior management
• Created Training Materials
• Instructor/Student Guide
• Job Aids

Trained SAP:

• Order Execution
• Inventory Management
• Project Systems
• Create and Maintain Orders

Curriculum Developer and Trainer company wide

Confidential, Government Training Team Project Manager / Trainer (8/02 - 1/03)

• Oversaw Multi-Million dollar government project with over 300 employees

Confidential, Corporate Contract Sales Trainer, (1/02 - 8/02)

• Developed and trained sales training and sales management development
• Developed curriculum for proprietary software

Confidential, Contract Trainer / Developer, (10/01 - 01/02)

• Stand up trainer for Lotus Notes

Confidential, Manager of Contract Trainers/ Corporate Trainer, (4/00 - 10/01)

• Recruited and managed outside trainers and tracked and assed classroom performance
• Defined and managed the scope of project
• Managed installation of company and partner applications
• Presented training for North American Sales Team on SAP Inventory
• Presented online training
• Presented classroom training for E&A

Confidential, Corporate Technical Trainer, (12/99 - 7/01)

• Developed, maintained and trained curriculum for Broadvision
• Managed Consultants and Trained on SAP Human Resource and Inventory Module
• Presented classroom training for E&A

Confidential, Corporate Manager Education Delivery/Project Manager (3/99 - 12/99)

• Designed, developed and Trained Change Management Sales
• Designed, developed and Trained SAP Procure to Pay Module
• Trained SAP Inventory Management

Confidential, Project Manager/Corporate Sales Trainer, (11/98 - 03/99)

• Managed second level trainers
• Trained SAP Inventory Management

Confidential, Project Manager/Corporate Trainer, (01/98 - 11/98)

• Trained employees on the entire Controlling, Procure to Pay and Inventory Model of SAP

Confidential, Developer/Trainer, (10/98 - 01/99)

• Developed curriculum "bridging" Network Global and McAfee
• Trained students on McAfee Antivirus, ZAC, Help Desk, and Networking Security

Confidential, Trainer, (9/97 - 10/98)
Trained students on:

• Win NT 4.0 Administration
• Win95 Administration
• Building a Web Presence using HTML
• Building an Intranet
• Web Development

Confidential, Corporate Developer/Trainer, (11/96 - 09/97)

• Developed, Trained and implemented programs using C++ and Visual Basics
• Trained and certified students as Application Layering Tech.

Confidential, Proj. Lead/On Site Tech Support Advisor, (5/96 - 11/96)

• Managed and implemented GTE\'s help desk for ISP
• Supervised TSR\'s
• Assisted customers with all around Internet
• Troubleshoot any problem that the customer encountered
• Supported Netscape, Internet Explorer, Spry Mosaic
• Worked with OS/2
• Hired, trained and supervised new employees on; Phone etiquette, technical questions, tracking system, and in using Aspect

EDUCATION

• MCSE - Certified in system architecture, software diagnostic tools, computer connectivity, and system troubleshooting
  

AWARDS RECEIVED

• Ranked IBM's #1 Trainer for full year
• Microsoft Certified System Engineer
• Microsoft Certified Professional
• Certified Siebel Consultant
• Certified Loan Officer
• Certified Technical Trainer
• Certified Lotus Notes Instructor
• Certified CTX 2500, 5500, and 9000 Trainer/Consultant
• Certified Barringer 400a and 400b Trainer/Consultant
• Certified EGIS Trainer/Consultant
• Certified Itemizer Trainer/Consultant