SUMMARY

Experience Scrum Master with extensive knowledge in Software Development Life Cycle (SDLC) within multiple domains such as Healthcare and financial domain. Passionate Agile methodologies; Scrum, SAFe, Kanban, XP. Interested in position as a Scrum Master that will enable me to lead a scrum team as a servant leader, provide coaching on Agile principles and practices, track and foster collaborative cross functional teams while improving the Agile culture within your organization

TECHNICAL SKILLS

Microsoft Suite: MS Project, Word, Power Point...

Communication Tools: Slack, Skype for business, Zoom...

Organizational Tools: Trello

Agile Project Tracking Tools: Visual Studio, Jira, TFS

PROFESSIONAL EXPERIENCE

Scrum Master

Confidential, Fargo, ND

Responsibilities:

• Responsible for two Agile Scrum teams and one Kanban team.
• Successfully guided three development teams through transition from waterfall to Agile development.
• Coached team members on Agile processes and facilitated planning meetings and retrospectives.
• Maintained task board and produced daily burn down charts.
• Removed impediments and protected team members from interruptions and distractions to maximize productivity.
• Encouraged and implemented process improvements.
• Created team - building opportunities.
• Worked closely with Product Owners, coordinating product backlog grooming and story estimation.
• Prioritized product backlog for grooming and sprint planning while product owner was absent
• Worked with stakeholders and product owner developing release plans
• Instigated and promoted strict guidelines of QA practices and regression testing
• Worked with product owners to prioritize and validate User Stories
• Helped team complete tasks successfully and on-time and resolved obstacles encountered by team members.
• Monitored the project progress and radiated the information to stake holders. Identified and mitigated team risks and impediments (Blocking Issues, Critical Defects) on daily basis.
• Communicated the progress to senior management thru 'Burndown Charts'.
• Monitored the Quality thru metrics and mentored team thru the project management processes.
• Active participation in discovery sessions, interviews, prototyping, document-reviews, plan setup, plan configuration with clients.
• Protected team from internal and external distractions to help them focus on daily QA activities to be productive and growing in ability.

Scrum Master

Confidential, Irving Texas

Responsibilities:

• Transitioned the teams from Waterfall to Agile. Walked through the Definition of Done and provided guidance as an agile coach.
• Conducted backlog reviews, planning poker sessions, sprint planning, customer reviews and retrospectives for two teams during concurrent 3-week sprint cycles
• Led daily scrums and scrum of scrums to communicate current day’s goals, previous day’s achievements, and any impediments or concerns in an Agile Scrum environment
• Managed global teams by utilizing telepresence meetings and standard calls
• Transitioned the teams from Waterfall to Agile. Walked through the Definition of Done and provided guidance as an agile coach.
• Conducted backlog reviews, planning poker sessions, sprint planning, customer reviews and retrospectives for two teams during concurrent 3-week sprint cycles
• Led daily scrums and scrum of scrums to communicate current day’s goals, previous day’s achievements, and any impediments or concerns in an Agile Scrum environment
• Managed global teams by utilizing telepresence meetings and standard calls
• Focused on developing more trusted and collaborative team environment where problems can be raised without fear of blame or being judged with a complete focus on problem resolution
• Assisted internal and external communication, improving transparency, and radiating information
• Partnered with the Product Owner, especially with respect to grooming and maintaining the product backlog.
• Facilitate the term in transition to scrum methodology through ETC (enterprise transition committee) engaging stakeholders during the process of waterfall to spring.
• Active participating in establishing and provide Vision of the term and gain consensus base on acceptance criteria
• Served as Scrum Master for the project and ensures team maintains focus on quality and continuous delivery with some support from coach
• Actively participated scrum of scrum meetings with program manager
• Encouraged self-organization, meaning that the team itself should remove issues wherever possible

Business Analyst

Confidential, Fargo, ND

Responsibilities:

• Facilitated Daily Scrum Meetings and Monthly Reviews meetings.
• Conducted sprint retrospective and followed up on action items for continuous improvement
• Prepared extensive cost - benefit analysis to support system and process changes
• Meticulously analyzed complex data, staffing plans and variances to recommend solutions to improve revenue per call and customer satisfaction/retention
• Facilitated Daily Scrum Meetings and Monthly Reviews meetings.
• Conducted sprint retrospective and followed up on action items for continuous improvement
• Prepared extensive cost - benefit analysis to support system and process changes
• Meticulously analyzed complex data, staffing plans and variances to recommend solutions to improve revenue per call and customer satisfaction/retention
• Facilitate the term in transition to scrum methodology through ETC (enterprise transition committee) engaging stakeholders during the process of waterfall to spring.
• Active participating in establishing and provide Vision of the term and gain consensus base on acceptance criteria
• Served as Scrum Master for the project and ensures team maintains focus on quality and continuous delivery with some support from coach
• Actively participated scrum of scrum meetings with program manager
• Encouraged self-organization, meaning that the team itself should remove issues wherever possible
• Engage client to gather software requirements/business rules, and ensure alignment with development teams
• Translate stakeholder requirements into over 10 different tangible deliverables such as functional specifications, user cases, user stories, workflow/process diagrams, data flow/data model diagrams.
• Evaluate risks related to requirements implementation, testing processes, project communications, and training saving the company lots of money
• Identify and reconcile errors in client data to ensure accurate business requirements.
• Draft and maintain business requirements and align them with functional and technical requirements.
• Facilitate monthly meetings with clients to document requirements and explore potential solutions.
• Provided executives with analytics and decision-support tools used as the basis for reorganization, consolidation and relocation strategies.
• Partnered with developers to automate manual processes, saving time and money while decreasing errors.