Project Coordinator Resume Corona, CA - Hire IT People

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential, Corona, CA

Project Coordinator

Responsibilities:

Responsible for analyzing, validating and coding invoices received from the State, Cities, Counties, municipalities, utilities and contracting companies.
Performed quality check and data validation for invoices related to Capital Projects and Expenses.
Created status and tracking reports for Permitting Capital Projects and Expenses covering South, Central and the North Region.
Developed job aids and methods and procedures that are specifically related to invoicing, check request and research.
Researched delinquent and unpaid invoices as well as make recommendations and solutions for monitoring the monthly financials
Serve as a Charter Communications liaison between state and local municipalities, public utilities and contractors in order to reconcile Pole Rentals and Lease, Railroad Crossings Lease, Post Inspections, Permits, and Joint Pole monthly, quarterly and annual fees and agreements.
Process invoices for Pole transfers and removals received from various utilities and construction zones.

Confidential, Hemet, CA

Business Analyst

Responsibilities:

Analyzed and maintain data, records and billing reports
Prepare and validate reports to ensure they are accurate and meet the guidelines.
Multi - tasking: Able to handle more than one project simultaneously.
Manage escalations and resolve issues.

Confidential, Orange, CA

Data and Billing Review Manager

Responsibilities:

Responsibilities were managing and analyzing daily data updates, volume, and the integrity of the data on two different billing platforms.
Ensured the daily data discrepancies were researched, resolved and; provided summary analysis to the appropriate cross functional groups.
Identified gaps in processes and defined areas of improvement.
Developed, implemented, and coordinated operational policies and procedures where needed.
Established process measurements and created new metrics for monitoring the success of the data updates.
Reported status reports outlining the success rate of data transaction.

Confidential, El Segundo, CA

Senior Project SMS

Responsibilities:

Responsibilities included performing analysis of complex change request and determining implementation plans, to ensure procedures are defined and executable.
Managed and coordinated configuration, and end-to-end user acceptance testing.
Developed and promoted method and procedures to support system integrations and operation.
Project managed planning and implementation support to meet business requirements; Projects that included but not limited to new service launches, conversions, software upgrade communication, and new technology.
Facilitated the market change control processes and operational implementation.
Responsible for communicating to team and corporate leadership; solicited feedback wherever possible to ensure communication was clearly stated and understood by the recipient.
Developed a teamwork attitude among team members to ensure that everyone was working toward an agreed, shared objectives.
Project managed objectives and resources to successfully complete tasks.
Created and documented test cases and performed integrated testing for configuration scope of program.
Managed quality assurance on all changes executed by junior staff.

Confidential, Los Angeles, CA

Senior Broadband Specialist

Responsibilities:

Managed workflow processes for telephony service activation.
Managed seven people and coached the help desk lead for the order quality control department.
Coached and developed the order quality team to be interactive as well as proactive in reasoning and correcting digital telephony orders.
Pioneer of Telephony
Fostered an environment that encouraged solutions through teamwork.
Set expectation and standards that involved all staff members to strive toward continuous quality.
Started as a customer service representative in the call center