TECHNICAL SKILLS:

Methodologies: Agile (Kanban), ITIL, PMLC, PMI, Prince2, SDLC, Scrum and Waterfall.

Cloud: AWS, Azure, Cisco CSR, IOS, XRv & Meraki, Citrix Cloud HP IMS and Cloud PBX Skype for business

Operating Systems: Windows XP, 7, 8, 10, NT 3.51, 4.0, 2000, 2003, 2008, 2012, Solaris 2x - 10, Novell Netware 3.1x, eDirectory 4.1x, 5x, 6x, 7x, 8x, RACF, MVS, TSO, Linux Red hat & FreeBSD.

Desktop: Dell, Confidential, HP, Sun Sparc 5-20 and Ultra’s.

Backup: Quantum DLT8000, HP LTO Ultrium 2, 3, 4, 9940 Tape Drives, StorageTek VTL Plus 3540 Virtual Tape Library, SL8500 Tape Silo, 9740 Tape Silo, L500 Tape Library, L20 Tape Library, HP L700 Tape Library, L712e Tape Silo, C2 Autoloader, NetApp NAS filers and Worm Optical Juke Boxes

Server: VCE - Vblock, Cisco-UCS servers, HP ProLiant, Dell PowerEdge & Confidential Netfinity.

Network: ISDN/PSTN, SBC VOIP, SIP trunks, PBX, 1000 & 10,000 GB fiber backup network, 3Com Superstack Switch 1000, Cabletron Systems Ethernet Hubs, Confidential 8250 Hubs and Cisco Routers and Switches.

Applications: Clarity, Niku, Jira, Confluence, VPMi, Microsoft Project 2007, 2010, 2013, Microsoft Project Server 2007, Microsoft Portfolio Server 2007, SharePoint Team Services, MOSS 2007 and SharePoint 2010 & 365. Visio 2007, VMware ESX 2.5 - 3.0, VMware Workstation, Virtual PC, IIS-FTP-HTML-TCP/IP, SSL, LDAP, SQL, MS-Office/O365/2016, Terminal Services Client, NetIQ, DSM Monitoring, Tivoli, HP OpenView, CC-Mail, Microsoft Exchange/Outlook, Google Gmail, Google Docs, Google Sheets, Google Slides, QIP, KIXtart, WMI, VB, Winbatch, Pearl Scripting, Kronos, MacAfee Antivirus, Symantec Antivirus, PeopleSoft, SharePoint & SharePoint Portal, Lotus Notes, Assentor, Bridge, AT Financial, Exceed, ADP-K2, Open Bloomberg, Kobra, Reuters, Cisco UCM, UCCE, UCCX and Confidential, Legato Backup, Backup Exec, Tivoli backup, Networker, Arc serve, Sybase, Oracle, SQL, HP Insight Manager, Confidential Director, SMS Installer, Wise Installer, Apache Server, IDX, eGate, e-MD’s ICD 9 coding search, HCPCS, SCM, Lawson, Epic, Fetal Monitoring & ADAM.

Unified Communications: Avaya IP Office & Telware Cloud PBX, Cisco BroadCloud, UCM, UCCE, UCCX, Webex Calling and HCS.

Security: Snort, TCPDUMP, WireShark, FTK, EnCase, Metasploit. NMap, Nessus, Wireshark, Cain and Abel, John the Ripper & Kismet.

Standards: PCI, SOX, HIPAA and NIST regulatory standards

EXPERIENCE:

Confidential, Franklin Lakes, NJ

Senior Project/Program Manager

Responsibilities:

• Managing the Agile transformation from Waterfall/SDLC methodology to SAFE/SCRUM upgrading the acquiring company Confidential desktops/laptops to Windows 10 - 22,000 users and replacing any windows components greater than 5 years old
• Emphasis is placed on slipstreaming Confidential ’s applications into the Gold image while reducing the overall amount of total applications of both companies
• Servers are upgraded from 2008/2012 to 2016 and as part of AWS special algorithms were created to track uptime and shut down servers to save monies while moving small bits of ongoing applications, processes, scripts, jobs to larger more utilized servers consolidating load saving 35% total cost
• Apple laptops/iPads were introduced to upper management as a pilot and implemented into the infrastructure for users that wanted a choice where their P&L would have to pay more monies to allow diversification
• Handling the DR AWS strategy from a continental failover where DR servers would run if AWS went down in the cloud in corporate NY and main offices failover would take place in Latin America with small latency effects
• Manage the cutover and migration of Google Cloud to AWS where there were 1200 servers consolidated to 929 and of these servers 604 are on limited schedules for cost savings
• Work with AWS, Citrix, Cisco, HP, Google and high-level Architects to architect and deliver plans for migrations
• Managing data center modernization from legacy DCiaR systems to ROBO for sites that need complete upgrades and/or smaller sites not feasible for the cloud
• Meet weekly with global sites, stakeholders, VP’s and executive management for status
• Create RAID log to track progress, issues, notes and follow-up items for the core team and project
• Implemented VOIP telecommunication system(s) via the Cloud and to various contact centers throughout the United States where Pharmacists and patients call in for prescription needs.
• Use Agile and Kanban boards for sprints and DSU’s to get work done more efficiently
• Manage and submit for budgets, change requests using Clarity and ServiceNow
• Coordinated the upgrade of desktops, servers, telecom, Lan/Wan infrastructure to multiple sites for the company in Australia, New York, England and Singapore for 6,000 users in 26 branches/offices remotely and onsite using outsourced vendors and Brookfield Architects/engineers.
• Servers were migrated to the AWS Cloud partially in hybrid mode and then fully moved to AWS
• Workstations had been upgraded to Windows 10 via automation, scripts, drop off hubs and new in bulk using labs
• Workspaces were locked down with group policy along with USB and local drives using encryption software
• VOIP was implemented as a savings using Cisco routers, switches, phones, licensing and software which saves the company 1.25M a year in charges
• Upgraded offices to speeds of 1GB where applicable in foreign Countries and in the US using local providers where involved in bidding and managing circuit orders
• Forecasted & created budgets for the project and gave weekly status updates to senior management regarding the project with efforts on potential issues/blockers
• Utilized Project management tools such as Jira, Rally and Changepoint
• Kanban boards were used for Daily standups and the development teams in Sprints of 2 weeks with stakeholders of the initiative they were involved
• Managed the Windows Server OS upgrade Project of 6,500 “End of life” 2000/2003 servers which must be migrated to Windows 2008/2012/2016. Windows 2000 servers are vulnerabilities as they are not supported by Microsoft, Antivirus is no longer available and the equipment is 15.5 years old. The Windows 2003 servers are out of Microsoft Support and penalties are assessed and rise the longer they are on the internal Network.
• Windows 2000/2003 Servers are migrated from any site with emphasis on Fairlawn and migrated to Piscataway/ Chicago mattering on environment. Migrations include setting up a new VM’s, SAN, moving Data and assisting the application owner through cutover.
• Migrated Microsoft 2000/2003 server OS to 2012/2016 in the Azure cloud from on Prem DC’s.
• Deployed Office 365/2016 to the Cloud from on Premise to AWS in house mixed mode to eventual tenant on Azure due to pricing.
• Migrated/Upgraded Active Directory Federation Services to authenticate users stored in non-AD directories - X.500 compliant LDAP directories and upgraded SQL databases.
• Migrated 28,500 user(s) home drives to Microsoft OneDrive moving almost 3 Petabytes and reclaiming 412 Terabytes of data.
• Rolled out SharePoint Team sites as part of O365 rollout.
• Migrated 30,000+ users to Windows 10 using GPO’s to eliminate built in multimedia functions focusing on the engineering of a business desktop image.
• Locked down Windows 10 desktops so users cannot print from home, use external storage, copy data from a crossover cable and block administrative rights by default.
• Implemented new Backup/Recovery/DR services infrastructure for the overall Datacenter hardware/software components using EMC's Data Domain platform.
• Upgraded Cisco UCM from 8.5 to 10.5 and migrated from MCS to UCS in the corporate office.
• Managed the funding of the Citrix/VDI project compute and storage for the Fairlawn to Piscataway/Chicago redundant site(s) outside of ITPRB by working with the Windows OS server sponsor and the storage Director to allocate seed equipment.
• Created the Citrix project plan, schedule of equipment, Master template and built 80 Infrastructure and 320 application servers with a 3 to 1 consolidation.
• Implemented VCE Vblock components for the Citrix/VDI platform from the Fairlawn to Piscataway/Chicago Data center migration/upgrade that was a custom ordered, preconfigured, prepackaged solution - converged infrastructure.
• Presented the VCE Vblock converged solution to the Architectural and Project review boards for approval and funding.
• Ran the Thin client, printer upgrade, automated re-order and established a governance structure for support and maintenance of branch offices.
• Oversight manager for the Citrix/VDI deployment and user migration utilizing Cisco UCS-C series servers and VMware ESX
• Created an SQL farm from seed equipment to consolidate (300) SQL 2000, 2005 & 2008 servers with a cost avoidance of $1.1M.
• Able to take on other project streams on demand such as the “Servers with low system partition space for Antivirus updates” for IRM.
• Application requirements gathering with owners, setting up meetings, assisting with ROM’s and validating the need vs. deferment to 2016/2017 for 869 applications.
• Major application goal was to try and upgrade as many applications to SAAS as possible.
• Synergize between the other BIG 3 Projects for overlap of schedules, decommissions and migrations.
• Run multiple meetings such as Client Kickoffs, application discovery & validation, migrations, cutovers & decommissions.
• Manage a team of (9) resources that consist of Windows Engineers, Technical Analysts, Business Analysts and Project Managers.
• Track project status through a home grown master spreadsheet with servers from the BIG 3.
• Assign resources in Clarity, VPMi, allocate and track hours while staying in budget.
• Report weekly metrics to senior Directors, Directors and the BIG 4 Project team.
• Received 2014/2015 ITPRB monies by submitting an Impact Assessment with Demand Planning and ROM with an IT Sponsored deck which was presented to the ITPRB board and received approval.
• In charge of a budget if 6.8M which consisted of 5M Capex and 1.8M Labor and due to DC Relo Synergy between Windows OS we were able to save 5M Capex.
• Assist in creating the Status report and Decks for the CIO and upper management.
• Demonstrate strong communications skills (written and verbal), proven ability to effectively interact with individuals across business units and at various levels (technical, business, including Senior and Executive Management).

Confidential, Hoboken, NJ

Senior Project Manager

Responsibilities:

• Implemented multiple Telecom projects in the Contact Center Area for the Main and Branch infrastructure for Confidential and Confidential
• Managed projects migrating the Contact Center - transitioning from Confidential to Cisco Call Center UCCE
• Migrated/upgraded 600 Windows server 2003/2008 to server 2012 in Microsoft Azure
• Migrated 10,000+ users to Office 365 from on premise exchange 2010
• Worked with multiple lines of business, Offices and remote sites for effective deployment·
• Coordinated overall testing including User Acceptance Testing, System Testing and Regression Testing
• Created and executed project work plans and made revisions as appropriate to meet fast paced updated requirements.
• Responsible for implementing Dodd Frank Legal and Compliance mandates for Trade Surveillance.
• Tested applications for Suitability, Position Limits and Exchange Limits within the Compliance space adhering to the relevant policies and controls.
• Accountable for project objectives set by stakeholders Compliance, IT and the Business.
• Established stakeholder and client working relationships within the scope of the project.
• Provided Stakeholder and management reporting on progress, status, issues and risks.
• Prepared documentation as per corporate policy & standards
• Monitored intrusion detection systems and created detailed reports based on intrusions and events on the Network.
• Provided assistance in computer incident investigations.
• Analyzed and evaluated anomalous system activity.
• Performed analysis of log files which included forensic analysis of system resource access.
• Audited AD structure

Confidential, Mount Laurel, NJ

Senior Project Manager

Responsibilities:

3

• Managed infrastructure projects for one of the largest banks in the US
• Work with Line(s) of Business, Stake holders, IT Engineering teams, Solution and Infrastructure teams
• Procured and rolled out virtual and physical servers and SAN in AIX, UNIX and Windows environments.
• Ran upgrades, refreshes and installation of Infrastructure hardware in Dev, Sit, Bat, Pat & Prod environments.
• Created estimates on resources, budgets and operational requirements.
• Presented Project Estimates to the Estimate Review Board budgeting within a 10% variance while adhering to the Banks PMO rules, regulations and requirements.
• Drove the successful implementation of a wide range of infrastructure solutions and ensure that projects are completed on time and within budget.
• Managed a Matrix environment in the US, Canada, off shore and third-party vendor resources.
• Oversight of multiple concurrent Infrastructure projects to support Bank Operations’ initiatives with several infrastructure budgets over $1M working directly with the LOB’s.
• Major projects include - Lotus notes upgrade, backup to Dodd Frank 1073 Remittance Transfer Project, SQL High Availability clustering solution, document solution for Credit Management that provides the LOB with electronic ingesting of documents omitting the printing thus saving money in printing costs. Implementation of 3M per year revenue generating component for the Cash and Coin handling fee charged to Small Business Customers who deposit cash over a certain threshold. Tier 3 project of 2.7M for clients of the bank to be able to accept or reject ACH transactions before batch processing.
• Managed application code rewrites, updates, performance, UAT & QA testing and utilization studies.
• Adhered to PMLC and SDLC methodologies as governed by the PMO.
• Part of the Transformation of Infrastructure Project Managers to Project Delivery Managers for cost cutting and more efficient project delivery

Confidential, NJ

Senior Program/Project Manager

Responsibilities:

• Reported directly to the CIO managing the build out of Information Technology throughout the Medical Center for a new $600 Million hospital facility built in Plainsboro from Princeton New Jersey.
• Created templates for the CIO, Management and Staff to review Project Metrics on a weekly basis in the CIO’s office.
• Solely responsible for Project Scope, Signoffs, Documentation, Implementations, Testing, Failover, Training and closeout from start to finish for the Data Center Build, Migration of Data, Setup of power, HVAC, Cabling, Network, Wireless infrastructure and DR Site.
• Established a PMO with five Project Managers and set standards in place based on PMI practices and methodology.
• Upgraded SharePoint 2003 to MOSS 2010 for the main hospital and installed a separate 3000 user MOSS 2010 infrastructure for Princeton House.
• Managed multiple application projects at a time such as GetWell Networks, WestCom Nurse call, Extension Middleware, Spacelab’s, Masimo PulseOx and Phillips Xper.
• Implemented VMware’s Desktop Virtualization for 2000+ WYSE thin clients connecting to the back end for speed, security, stabilization and control allowing clinical users to disconnect on one floor and connect on another keeping their desktops in a state they previously left them.
• Rolled out Windows 7 and Office 2010 using VMware Virtualization technology by updating the “Gold Image” completely translucent to the end user.
• Managed the Thin client rollout to remote sites, current and new hospital creating different pools and using automatic logoffs if a thin client was not used for a defined time period of time.
• Led Telephony Project for the Main hospital, satellite offices and Physician's offices transferring the old system to new.
• Assigned 20,000 IP, 5,000 Cisco Wireless, 1,000 TDM and 500 emergency phone numbers
• Cut over new PBX, Call Manager, Voicemail, Operator console in Main Hospital and 5 Remote sites to new system(s).
• Worked through the project life cycle SDLC (Software Development Life Cycle) starting from high level design to system/integration testing.
• Involved in the development and review teams for SDS, TSD, coding, test cases & plans, unit, system and integration testing for the front/back end of the Nurse Call system that integrated Cisco phones with Extension Middleware.
• Assisted in the Business Process Improvement Plan document best practices for the business and clinical change from ICD-9-CM to ICD-10.
• Supervised the succession and implementation of enhancements of the coding compliance program to effectively and efficiently meet regulatory needs
• Built out the main hospital lab connecting (26) remote labs and doctor offices using interfaces to correlate data.
• Create a special image for the Lab for thin client connectivity specializing in Lab software tied into the EMR system
• Integrated the (8) OR’s with the Lab using Nikon cameras to set up Black Diamond Video for viewing specimens via microscope in the lab which enabled viewing OR specimens real time on high resolution screens
• Managed the preparation for the ICD-9 to ICD-10 conversion coding system for testing
• Worked with Legal Counsel and supported the central billing offices and off-site physician practices to ensure medical coding is in compliance with CMS Laws and with the provider network.
• Communicated coding staff were informed and educated of continuous changes, new laws and regulations as well as ensuring skills are up-to-date to perform their job responsibilities.
• Designed a curriculum based on the needs to implement the change process of ICD-9 to ICD-10 procedural coding.
• Developed Waterfall and iterative project management methodologies and created project management templates.
• Utilized a hybrid iterative Waterfall SDLC (Software Development Life Cycle) to successfully manage the rollout of Thin Clients to the users in the hospital

Confidential, New York, NY

Senior Program/Project Manager

Responsibilities:

• District Project Manager Responsible for the management of Professional services for the Global Solutions and Services group which includes technical installation of hardware and software storage solutions in New York & Delaware.
• Managed up to (10) Programs consisting of up to (5) Projects each.
• These solutions include Storage Area Networks (SAN), Network Attached Storage (NAS), Virtual Tape Libraries (VTL), business continuity solutions, replication solutions, enterprise monitoring solutions and content archive solutions.
• Specialized in data migrations at the host and storage frame level & data replication over distance.
• Involved in projects across HDS' enterprise and modular products, in the mainframe and open systems environments.
• Open systems migrations of Windows 2000 & XP to Server 2008 & Windows 7, Lotus Notes to Exchange, Novell eDirectory to Windows and Oracle to SQL.
• Ran multiple upgrades and first-time installations of SharePoint Services 2.0 & 3.0 and Portal server 2007 & 2010 for Open Systems clients.
• Partnered with Business Managers to provide appropriately skilled professionals in support of proposal and project delivery criteria.
• Apply polished leadership capabilities toward managing cross-functional group of internal consultants as well partners for project deliverables.
• Diligently track and maintain consultant schedules to ensure project availability.
• Elevated client satisfaction and significantly improved resource management processes by enhancing operating processes and creating new pro supervised custom solution delivery for regional multimillion-dollar accounts.
• Closely monitor scope and deliverables of projects to ensure that technical consultants delivered according to customer expectation.
• Successfully negotiate contractual agreements with vendors/partners to meet cost margin guidelines.
• Managed large professional services projects ranging from 1to 20 million in the Eastern Region.
• Coordinate across functional teams and partners to ensure delivery and implementation of assigned projects were completed on time and within budget.
• Identified critical training needs and requirements for partner consultants to enable accurate placement of quality, skilled consultants on professional service engagements.
• Trained, coached and mentored associate professional services staff which provided process consistency and efficiency in resource assignments and services delivery.

Confidential, Philadelphia, PA

Senior Program\Project Manager

Responsibilities:

• Microsoft Program Manager for several high-end projects which include Implementing Active Directory 2003, Exchange 2007, MOSS 2007, Project Server 2007, Project Portfolio Server 2007, SQL 2005 server with Analysis Services, Integration Services & Reporting Services, Netware Elimination\Migration and Tier 1 -3 Application redundancy/Remediation (10 Separate Projects).
• In charge of allocation of funds and budget of 12 Million dollars.
• Developed and maintain detailed project plans, internal status reports, external status reports and detailed status reports suitable for presentation to Managers, Directors, Vice Presidents and the CIO using Project Portfolio Server 2007(KPI’s configured for Organizational Executives).
• Project indicators are schedule, technical delivery and business readiness.
• Architected, Designed, Installed and configured the backend of a brand-new install of SharePoint 2007 for 8000 users at the Hospital and remote sites.
• Met with business leads, teams and champions to gather requirements, create custom web sites and Wiki's.
• Created a SharePoint server that interacts with Office 2003, 2007 and portal(s) interfacing with Documentum sites for collaboration & centralized management.
• Designed and implemented a Production VMware infrastructure using blade servers running 55 nodes using ESX server.
• Coordinated and Implement Change Management procedures following ITIL Methodology with resources and management in conjunction with business policy.
• Assisted areas in realizing value from their IT and Operational Support information investments through the improvement of their IT management infrastructure including processes, organization & technology deployments.
• Defined ITIL methodologies, procedures and methods to establish & maintain IT Operational Support information and data flows.
• Tracked Project Management deliverables against the budget and the approved project plan, working with Technology partners to develop the content of those deliverables.
• Prepared and recommend operating and personnel budgets for approval. Monitor spending for adherence to budget, recommend variances as necessary.
• Balanced program resources (people, budget, and material, time) to optimize program objectives for several large and complex projects.
• Performed ongoing review of program status; identifies risks. Document program progress including implementation, timelines, issues, risks, and successes to maintain program course. Assess results and determine and implement risk mitigation solutions as appropriate.
• Oversaw and develop work statements, scope/priority definition and the creation of budgets and schedules for large complex programs. Develop documents with appropriate standards requirements and needs.
• Ran meetings create and maintain timelines and keeping large diverse groups informed of progress and obstacles.
• Worked with engineers to develop detailed and creative solutions to complex problems while keeping a watchful eye on timelines and costs.
• Led the delivery of Infrastructure components of multiple technology projects (Tier 1, 2, & 3) from concept to implementation.
• Architected and built out a primary Citrix farm for doctors to connect and access applications.
• Demonstrate strong cost estimation and financial management skills using appropriate tools and business practices.
• Ensure that recognized Project Management processes, disciplines and controls are consistently applied to projects.
• Managed multiple project resources from cross-functional teams as well as interfacing with project leaders, technology specialists, professional staff, vendors and consultants.
• Created RFI’s, RFP’s and interviewed vendors with the clinical staff for specific requirements that were needed
• Demonstrated strong communications skills (written and verbal), proven ability to effectively interact with individuals across business units and at various levels (technical, business, including Senior and Executive Management).

Confidential, Summit, NJ

Senior Project Manager-Consultant

Responsibilities:

• Responsible for Aimnet/Cognizant a hired Microsoft partner who will be ran the migrations.
• Focused on the elimination of all User Home Directories, Shared directories and Printers.
• The goal was to have no Novell enabled objects to save Schering-Plough $2.5M in Novell license renewals.
• Interfaced with the business lines and technical resources to schedule test migrations and cutovers.
• Successful implementation of Citrix farm for remote access to 1500+ users.
• Deployed VMware ESX server 2.5 hosting a variety of file & print servers, Application servers and SQL clusters.
• Scheduled meetings took meeting notes and updated project timelines and scope(s).
• Assigned resources for Remedy help desk tickets when they arise from a migration.
• Provided leadership for driving peers and resources, both internal and external, towards successful migrations.
• Responsible for delivering key project artifacts, share responsibility and accountability with the project leadership team for the successful delivery of the entire project.
• Documented the project dependencies to ensure a viable work plan was created that resulted in the on-time completion of the project.
• Collected and documented project issues and managed their timely resolution.
• Participated in discussions regarding project-related decisions and project direction at the executive level. Participates in proposal efforts and sales calls to ensure product meets client needs and specifications.

Confidential, St. Louis, MO

Senior Project Manager-Technical Lead-Systems Engineer-Consultant

Responsibilities:

• Project Lead for the Confidential SCON Server Consolidation application-migration Project for the Wintel Build process.
• Built out the entire Active Directory infrastructure in St. Louis to accommodate Ghost and automated scripted builds.
• Attended meetings, wrote proposals, ordered equipment, recommended hardware/software solutions and wrote documentation.
• Preformed installations, consolidations and upgrades of Confidential ’s complete line of X-series servers.
• Designed and deployed VMware ESX solutions and farms.
• Support of server consolidations of hardware platforms & software systems.
• Drafted and created technical plans for hardware & software Consolidation projects in Boulder and St. Louis.
• SQL Database/Windows application migration/conversion. Develop implementation plans to migrate applications to new Windows 2003 server environments.
• Administrative tasks include CIM entries for Confidential ’s billing system and Managenow tickets to start builds and migrate data.
• Updated master database with build sites, names, times, durations and locations.

Confidential, New York, NY/Jersey City, NJ

Assistant Vice President-Senior Project Manager-Systems Engineer-Consultant

Responsibilities:

• Technical Project Manager leading the consolidation of 1500 Novell eDirectory 3.x, 4.x, 5.x & 6.x, Windows NT, 2000, 2003 and UNIX servers onto Managed Storage Clustered pairs using EMC, Confidential and Confidential Shark solutions. Configured Emulex and Qlogic HBA’s in conjunction with Brocade switches connecting fiber throughout environment.
• Implemented a Citrix MetaFrame and networking solution for managing and supporting all production servers.
• Administrated and upgraded the Assentor E-mail Compliance System for Corporate New York. A business critical message-screening program that recognizes, flags and quarantines inappropriate e-mail message content which examines the text for compliance with the Securities and Exchange Commission.
• Documented Assentor procedures/involved with the business in terms of actions taken with regard to the output of the program and responsible for the archiving of Assentor data.
• Directing the build out of our Contingency and Recovery site in Colorado replicating data from five major cities and twenty-four offices.
• Installed, configured, troubleshoot, support and managed the day to day operations/administration of 32 resources and 2000+ production Novell 3.x, 4.x, 5.x & 6.x servers & Windows NT, 2000, 2003, SQL Servers, IIS Servers, Exchange Servers, Cluster Servers and Windows Load Balanced Servers. These solutions include redundancy, fail-over, data and database optimization and recovery, applications, performance, IP networking, shares, replication, database & file server backups and restores, clustering and load balancing issues.
• Architected and created a Windows 2003 Active Directory environment that currently is mirroring our production site that was just cut over to full production phasing out our entire Novell eDirectory 3.x, 4.x, 5.x & 6.x environment. Within this site are Enterprise Servers including, Windows 2003 Advanced Servers, MS Cluster Servers and Citrix Metaframe XP servers for Development, QA and Production machines for Institutional clients from Equities, Investment Banking, Corporate Credit, Debt and Sales.
• Coordinated the XP desktop rollout to Equities and Fixed Income traders.
• Migrated Exchange 5.5 servers to Exchange 2000.
• Created an automated server build for the GTS server administration team which included development, QA and Production servers.
• Managed, coordinated, planned and conducted pushes, rollouts and upgrades from Windows 3.1, Windows NT, Zen to Windows 2000 and XP.
• Installed and configured portal servers for pc.ml.com
• Provided 3rd level support to NT, 2000 & 2003 Systems Administrators.
• Streamlined and Implemented the Remedy tracking system for Systems Administrators to use to track time and tickets as a management reporting tool.
• Defined procedures and timelines for each business with respect to Service Level Agreements.
• Wrote policies, procedures and best practices for Windows 2003.
• Engineered an Intellisync server for Treo users on Exchange 2003 and a Blackberry Server for Lotus Notes user.
• Architected, Designed & Implemented a Windows SharePoint Services Infrastructure consisting of one hundred fifty-four sites and 7000 users.
• Implemented DirXML to sync passwords for authentication for Novell eDirectory and Microsoft users for one single sign on password.
• Developed and designed a Microsoft Project Server using a web interface to access Projects and advanced reporting tools for the PMO office & the CIO.
• Used Niku and Microsoft Project for Project Management
• Architected Microsoft SUS server for vital Security patching throughout the Microsoft Network and Implemented Symantec Antivirus with a central update server.