SUMMARY:

• Seasoned Project Manager with over 16 years of progressive hands on experience driving full lifecycle software development projects (SDLC) end to end, from charter and requirements to production delivery, managing multiple concurrent high visibility projects using Agile SaFe, waterfall and hybrid methodologies.
• Certified Scrum Master.
• Develops business alliances among IT and non - IT stakeholders, onshore / offshore development and QA teams; resolves risks and issues.
• Managed organizational and software development, AWS utilization and ERP evaluation.
• Comfortable presenting to large groups and one-to-one with senior managers.
• Adept in strengthening communication between various levels of management, internal and external clientele and stakeholders.

TECHNICAL SKILLS:

Microsoft Office: Excel, PowerPoint, Visio, Word, Outlook; SharePointProject Agile Central, Jira, Confluence, MS Project, Clarity

Data: SQL, DB design, Oracle, SQL/Server, MySQL, SQLiteProgramming C#, Java, JavascriptOS MacOs, Windows, Linux, AWS/ EC2

WEB: Browsers, web design, internet performance and security, JavaScript, AJAX

CORE COMPETENCIES:

• Organizational Management

• Project Management
• Process Improvement
• Business Analysis
• Business Strategy
• Requirements elicitation
• Risk identification and mitigation
• Client relationships
• Database design and implementation,
• Data Migration, BI, SQL queries and reports
• Business Intelligence, data mining, ERP
• Regulatory Compliance, Dodd Frank Title VII, EMIR
• Strong Vendor Management
• Heath, life and re-Insurance technology
• Certified SCRUM Master
• SAFe, Agile, hybrid, earned value and waterfall
• Change Management
• Business readiness
• Organizational realignment.
• Wealth managemen
• Full SDLC software implementations and delivery
• Security assessment and protection

PROFESSIONAL EXPERIENCE:

Confidential, Boston, MA

Senior Project Manager

Responsibilities:

• Organize major conversion program. Setup Governance and Project committees.
• Review technical and business projects for SaaS cloud based systems, databases and vendors.
• Write contracts with appropriate technical language to protect software and service delivery and minimize risk to the Commonwealth.
• Manage new COTS vendor transition.
• Setup DB instance in AWS and facilitated use of S3 secure storage meeting Commonwealth security protocols for protected client information ( Confidential ).
• Plan for data mapping and migration to new data model.
• Develop SQL data mining and reports.
• Merge data sources from different data sources correlate data and generate reports.
• Manage movement of Tbytes of data to Amazon buckets and vendor locations.
• Provide project support for ongoing business/ IT activities especially in regard to cloud infrastructure and secure SQL access to databases.
• Develop business process for database purge and verification. Setup SharePoint for project communication.
• Worked with vendor agile teams to meet requirements. Manage user transition to new systems including data validation, negotiation, training and problem resolution.
• Organized governance forums and meetings.
• Managed vendor selection and transition.
• Managed data transition, purge and verification
• Managed user transition, training and problem resolution.

Confidential, New York, NY

Senior Project Manager

Responsibilities:

• As a senior member of the Retail Life PMO, present, socialize and support implementation of Agile SAFe project management framework including lean business cases, leverage the best use of Agile Central to manage and report on project portfolio and implementation SCRUMS.
• Provide project management coverage for multiple Retail Life projects including paperless correspondence, and taxation and legal issues regarding CSO 2017 transition and policy maturity options.
• Maintain security levels (need to know) levels for sensitive documents.
• Research local and IRS rulings. Leverage SharePoint to memorialize decisions and project artifacts and monitored IT Jira entries.
• Developed process models for governance forums and meetings.
• Developed PMO SaFe presentations and guidance. Managed organizational change.
• Organized project meetings for key Retail Life projects including research of tax and regulatory guardrails.

Confidential, Madison, Wisconsin

Program Manager/Senior Business Analyst

Responsibilities:

• Shepherd delivery of complex investment products, managed custody conversion and produced new automated board level reporting using Tableau.
• Installed and tested back/middle/front office flow of fixed income products: MBS, CDS, CDO, ABS and TBAs.
• Partnered with traders, portfolio managers and vendor SMEs to deliver results integrating systems.
• Ran hybrid Agile projects, drove the resolution of counterparty agreements (ISDAs for MBS and OTC bilats) for TBAs
• Prepared and presented content management automation including ETL from various sources and status to senior management using tableau.
• Supported PMO and mentored other project managers to insure standards were met.
• Reviewed SharePoint contents for PMO projects.
• Delivered Credit Default Obligations (CDO) and other MBS structured products to portfolio managers improving benchmark performance.
• Managed delivery and performance of small and large vendors
• Setup automated position reporting for senior portfolio managers.
• Managed multisource board of directors reporting using ETL and Tableau.

Confidential, Quincy, MA

Program Manager

Responsibilities:

• To close security audit issue, managed major multi-datacenter infrastructure project consisting of four PM workstreams/projects including installation of new secure servers, lift and shift, networks and software ( Confidential ) to support virtual farm for 2,500 desktops for remote developers with locked down vetted open source libraries.
• Project paralleled similar system with Citrix technology. Ran strategic planning sessions and reported including status dashboards and milestones to senior management.
• Created Governance charters and agendas. Managed the implementation of global anti-virus suit for virtual systems.
• Resolved cross organizational and vendor issues.
• Delivered multi-datacenter Virtual Desktop environment for 2,500 developers worldwide.
• Resolved multiple vendor performance and hardware reliability issues.
• Closed audit issues by creating and deploying secure virtual development environment.
• Managed user organizations requirements, testing and acceptance.
• Enhanced organizational maturity by creating governance charters and organizing strategic planning sessions.

Confidential, Cambridge, MA

Principal Business Analyst

Responsibilities:

• Drove replacement of legacy systems, bringing systems to enterprise standards, with full cycle, end-to-end (SDLC) implementation and delivery of two new cost-of-goods-sold systems across Akamai's networks and product catalog using hybrid Agile SCRUM methodology with Ms Project, Jira and Confluence.
• Collaborated with engineers and BAs to model real time data acquisition from 250,000 global servers and data mapping for financial asset databases for complex product offering.
• Reviewed implementation of data warehouse or Hadoop for automated processing of 1B + rows of new monthly data on an Oracle database with complex queries.
• Facilitated meetings with architects, product owners and engineers to develop new mapping for cost models for distributed storage services (cloud).
• Created project charters, organized Governance committees and agendas with senior managers and stakeholders.
• Managed global QA and testing teams.
• Used Jira and Confluence as well as SharePoint for status tracking. ­­
• Re-engineered, developed, brought up to enterprise standards and delivered two generations of complex global ‘cost of goods sold’ application.
• Resolved infrastructure and networking issues for production and BC/DR.
• Developed new cloud storage costing model and sold to product mangers and engineering.
• Teamed with product, financial and data acquisition organizations.
• Organized agendas and led governance committee representing senior stakeholder management.

Confidential, Smithfield, RI

Business Project Manager

Responsibilities:

• Dove SDLC lifecycle for projects aggregating technical, infrastructure and client DataMart development, managed projects for collateral multi-channel distribution systems for digital paperless and paper distribution, including software, database and UI web design.
• Managed multiple workstreams (PM) across 4 local and offsite organizations ensuring compliance with Confidential regulations for broker licensing and client offerings.
• Developed project roadmap for integration to rationalize similar and allied systems including lead generation and data warehouse mining (BI) from internal and external (Unica, etc.) sources.
• Reviewed potential for automation of business processes.
• Managed multiple project workstreams, resolved problems and brought in project on schedule.
• Reported project status to governance committee.
• Recommended proposal for automation of lead generation and collateral generation processes.

Confidential, Richmond, VA

Business Project Manager

Responsibilities:

• Drove elicitation and documentation of Business and System requirements for Confidential billing, collections and recoveries managing the integration of vendor supplied systems with internal systems of record.
• Provided Operational oversight of day-to-day operations of an offsite data center including the necessary PMO change management controls.
• Drove Agile project scrums for responsible product area.
• Managed integration of new vendor product with credit card system (TSYS) and G/L
• Reported project status to area management.

Confidential, Richmond, VA

Senior Project Manager

Responsibilities:

• Managed multiple Agile Basel - II data sourcing projects with LOBs to meet project milestones and mitigate data gaps with budgets of over $5mm.
• Ran daily sprints and resolved impediments.
• Worked with the PMO to maintain status and artifacts such as RAIDs, requirements Traceability Matrix (RTM), change management approvals, tollgates and critical milestones.
• Developed and executed project plans to extract and improve data quality of economic and other data from LOB databases (Credit Card, auto loan, mortgages) and ETL into Teradata warehouse for risk calculation models (RWA) and compliance with Basel II regulatory requirements.
• Managed data acquisition and quality issues with multiple LOB.
• Reported project status to area management.

Confidential, San Francisco, CA

Dodd Frank Compliance Project Manager

Responsibilities:

• Developed strategies for Dodd Frank compliance for FX business and drove implementation efforts.
• Translated CFTC, Confidential and OCC rulemaking to business requirements.
• Identified gaps with legacy systems and business processes, resolved issues and risks across lines of business.
• Worked to clarify and implement new requirements for client on-boarding (COB) and KYC, including effect on use of ISDAs and CSA contract.
• Integrated reference data into decision process.
• Drove projects to develop a go forward plan (future state), which would comply with the new requirements and with process and dataflow for trade, flow (calypso), onboarding, counterparty risk, collateral (algo) and margin management (IM and VM). OTC clearing, reporting for FX (swaps) and security-based derivatives (IRS, VNS etc.) Developed action steps, polices and procedures with legal counsel, Compliance and business managers to meet new rules and statutory deadlines.
• Analyzed potential for automation of business processes.
• Followed “real time” CFTC rule making process and translated rules into business impact and BAU gap.
• Reported project status into LOB management.
• Managed compliance with Bank and OCC standards.

Confidential, Richmond, VA

Enterprise Payments Project Manager

Responsibilities:

• Drove project to reduce costs and fraud by centralizing payment channels into an enterprise payments hub.
• Examined legacy business processes and incorporated automation, error reduction and fraud prevention in future state planning.
• Socialized change with impacted organizations.
• Analyzed LOB payment implementations and found opportunities for de-risking, centralizing and reducing costs of payments processing including optimizing Fed window costs, reducing manual processes and taking advantage of other banking relationships.
• Evaluated vendor solutions and developed RFP and business cases. Analyzed risk from digital mobile deposits.
• Developed roadmap with Enterprise Payments Strategy and Governance team to for moving payment systems and integrate with core banking systems identifying float and clearing opportunities and mitigating risk in present and future
• Elicited requirements, documented business processes and identified gaps and fraud exposures from all LOB with payments responsibilities.
• Socialized benefits of enterprise payment hub implementation.
• Reviewed vendor products against requirements, issued RFPs.

Confidential, Topeka, KS

Management Consultant

Responsibilities:

• Developed IT cost model and Total Cost of Ownership for current environment. Inventoried and categorized IT assets.
• Assessed architecture, infrastructure, DR/BC plans, platforms, System Development Life Cycle and Database configuration for major systems (Claims, Membership, Finance and others) including development, maintenance and operational cost.
• Modeled platform alternatives including architecture (Zos, AIX, Windows, Linux), outsourcing (BPO, SAAS, etc.) and vendor supplied end-to-end systems.
• Estimated ROI and conversion costs for the various scenarios.
• Reviewed datacenter facilities, technology deployment, use of virtual servers.
• Evaluated risks of multiple technology architectures, support and DR/BC.
• Presented findings to senior executives for strategic planning and decisioning.
• Framed and recommended projects for best cost and lowest risk.
• Developed data model and UI in both cloud (Amazon AWS E2C) and local desktop versions.