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Sr. Program Manager Resume

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Program Manager

Responsibilities:

  • Conducted interviews of ELT, engineering org, delivery org, support org and key customers
  • Building a detailed assessment of positives, deltas and room for improvement
  • Program assessment of Confidential Government cloud application
  • Conducting a review of all existing suppliers and contractors and moving them to Salesforce accounting and aligning with new policies
  • Reviewing existing tools and processes for project management and delivery

Confidential

Portfolio Manager

Responsibilities:

  • Managed all of the infrastructure and application portfolio
  • Built and lead infrastructure and application PMO
  • Agile Coach for all of infrastructure
  • Implemented project priority process and rankings
  • Develop life cycle management approach to smooth IT spending and avoid capital spikes
  • Designed and implemented new organizational design and workflow
  • Created initiative to determine total cost of IT per user to implement chargebacks to BU’s
  • Changed overall IT strategy on purchasing and licensing by working with vendors to consolidate applications and tools
  • Built and managed a team of 6 people

Confidential

Program Manager

Responsibilities:

  • Interfaced with Senior leadership to keep them aware of project status and blockers
  • Agile Coach for Info - Sec and infrastructure teams
  • Came into program and developed a tiger team team to identify project deltas based on outages and security issue and refocused priorities from expansion to security and hardening
  • Managed relationship between Confidential ’s.com development teams and external infrastructure support organization within Confidential ’s corporate
  • Developed and implemented program standards, communications and strategy to articulate when goals and milestones would be delivered
  • Developed and implemented new program and project methodologies (Hybrid agile/SaFe)

Confidential

Program Manager

Responsibilities:

  • PCI Remediation program manager
  • Developed portfolio planning process for new IT infrastructure team
  • Built PMO for infrastructure uplift merger team
  • Built PMO for Pharmacy merger
  • Developed IT Shared Services program plan organization and structure
  • Turned around IT Facilities integration project and became full PM
  • Leadership team member for PMO and IMO teams to develop and implement standards
  • Project manager for data center integration between Confidential and Safeway
  • Program manager for AIX new frame install and existing Frame uplift
  • Managed PMO and delivery teams of 40 people

Confidential

Program Manager

Responsibilities:

  • Designed and implemented new IT Lifecycle Management organization to manage global IT change on an ongoing basis
  • Globally deployed Project Management centers of excellence
  • Developed new deployment model saving corporation $50mm over previous deployments
  • Implemented application life cycle management
  • Globally deployed Project Management centers of excellence
  • Led effort that built organizational capability for hardware deployment globally including forecasting tools, capital planning, and reduction of deployment time
  • Manage all aspects of desktop uplift program totaling $12m
  • Direct report to ELT on new endpoint delivery organization
  • Interface with Desktop team managing all aspects of support projects
  • Managed business process engineering and workflow design and implementation
  • Managed a PMO and delivery team of 35 people

Confidential

Enterprise Program Analyst/Program Manager

Responsibilities:

  • Program Manager for all QA, Testing and systems readiness portfolios
  • Worked with existing PMO team lead on creating systems PMO process and procedures
  • Responsible for gathering and building metrics for reporting to C level
  • Technical team Project Sever and planning expert
  • PMO tools Architect for technical teams needs

Confidential

Portfolio Program Manager

Responsibilities:

  • Built and lead Revenue Cycle PMO
  • PMO Architect for technical and communications needs
  • Program Manager for all SCAL RCI programs and portfolios
  • Responsible for building communications plan and status reporting mechanism for Sr. Leadership including the CIO
  • Worked with overall PMO team lead on creating PMO process and procedures
  • Created the work flow process for the PMO
  • Program Manager for Project Server 2007 Implementation

Confidential

Program Manager

Responsibilities:

  • Project Manager for basic RBAC implementation
  • Worked with internal product manager to define five year strategy for all access management and RBAC
  • Implemented workflow process for EDD portfolio manager to report status for upper management
  • Worked with team lead on issues related to staffing, budget, and planning
  • Revived the application server migration project to restart program and work with project stake holders to re-baseline deliverable dates, budget and scope
  • Member of the leadership team for directory design

Confidential

Sr. Program Manager

Responsibilities:

  • Built NT remediation PMO team
  • Managed a team of 30 program, project managers as well as technical leads
  • As part of the senior management team responsible for presentations for executive management
  • Worked with program managers in managing all data and budget for program
  • Led Oracle 10g farm implementation and migration
  • Responsible for interfacing and escalation with senior management in the IT and application development organizations
  • Migrated an application portfolio of over 7000 applications

Confidential

Sr. Program Manager

Responsibilities:

  • Developed organizational strategy for IT
  • Program Manager for Desktop uplift, hardware refresh
  • Program Manager for server redesign and upgrade
  • Program Manager for VOIP implementation and network rebuild
  • Project Manager for Exchange 2003 rollout including Blackberry to 125 users
  • Project Manager for Data Center redesign and outsourcing
  • Initiated and Led Vendor Management, Contract Negotiation, Procurement meetings

Confidential, San Francisco

Sr. Project Manager

Responsibilities:

  • Managed a staff of six
  • Worked close with business units and acted as a liaison to the Technical team
  • Worked with department leads on reconciling software inventory
  • Worked closely with Program Manager to communicate daily and weekly status of my groups

Confidential, South San Francisco, CA

IT Project Manager

Responsibilities:

  • Managed a department of 50 with 7 direct reports
  • Macintosh OSX Rollout for 2000 users
  • Windows 2000/XP Project Manager including Lotus to Exchange Migration
  • Helped redefine corporate IT needs. Meet with department heads for technical needs analysis and requirements gathering

Confidential, Redwood Shores, CA

Enterprise-Wide Analyst/Program Manager

Responsibilities:

  • Managed all IT project portfolios
  • Managed all IT facilities integration including MACS
  • Windows 2000/XP and Exchange 2000 Project Manager including Active Directory Architecture for the deployment of 5,000 plus users
  • WAN/LAN Project Manager Lead a project initiative to increase network capacity for users, including 25 international locations.
  • Developed plan to Help Desk and Outsource Email at a Cost Savings of over $2.5 million per year

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