PROFESSIONAL EXPERIENCE:

Confidential

Sr. Program Manager

Responsibilities:

• Conducted interviews of ELT, engineering org, delivery org, support org and key customers
• Building a detailed assessment of positives, deltas and room for improvement
• Program assessment of Confidential Government cloud application
• Conducting a review of all existing suppliers and contractors and moving them to Salesforce accounting and aligning with new policies
• Reviewing existing tools and processes for project management and delivery

Confidential

Portfolio Manager

Responsibilities:

• Managed all of the infrastructure and application portfolio
• Built and lead infrastructure and application PMO
• Agile Coach for all of infrastructure
• Implemented project priority process and rankings
• Develop life cycle management approach to smooth IT spending and avoid capital spikes
• Designed and implemented new organizational design and workflow
• Created initiative to determine total cost of IT per user to implement chargebacks to BU’s
• Changed overall IT strategy on purchasing and licensing by working with vendors to consolidate applications and tools
• Built and managed a team of 6 people

Confidential

Program Manager

Responsibilities:

• Interfaced with Senior leadership to keep them aware of project status and blockers
• Agile Coach for Info - Sec and infrastructure teams
• Came into program and developed a tiger team team to identify project deltas based on outages and security issue and refocused priorities from expansion to security and hardening
• Managed relationship between Confidential ’s.com development teams and external infrastructure support organization within Confidential ’s corporate
• Developed and implemented program standards, communications and strategy to articulate when goals and milestones would be delivered
• Developed and implemented new program and project methodologies (Hybrid agile/SaFe)

Confidential

Program Manager

Responsibilities:

• PCI Remediation program manager
• Developed portfolio planning process for new IT infrastructure team
• Built PMO for infrastructure uplift merger team
• Built PMO for Pharmacy merger
• Developed IT Shared Services program plan organization and structure
• Turned around IT Facilities integration project and became full PM
• Leadership team member for PMO and IMO teams to develop and implement standards
• Project manager for data center integration between Confidential and Safeway
• Program manager for AIX new frame install and existing Frame uplift
• Managed PMO and delivery teams of 40 people

Confidential

Program Manager

Responsibilities:

• Designed and implemented new IT Lifecycle Management organization to manage global IT change on an ongoing basis
• Globally deployed Project Management centers of excellence
• Developed new deployment model saving corporation $50mm over previous deployments
• Implemented application life cycle management
• Globally deployed Project Management centers of excellence
• Led effort that built organizational capability for hardware deployment globally including forecasting tools, capital planning, and reduction of deployment time
• Manage all aspects of desktop uplift program totaling $12m
• Direct report to ELT on new endpoint delivery organization
• Interface with Desktop team managing all aspects of support projects
• Managed business process engineering and workflow design and implementation
• Managed a PMO and delivery team of 35 people

Confidential

Enterprise Program Analyst/Program Manager

Responsibilities:

• Program Manager for all QA, Testing and systems readiness portfolios
• Worked with existing PMO team lead on creating systems PMO process and procedures
• Responsible for gathering and building metrics for reporting to C level
• Technical team Project Sever and planning expert
• PMO tools Architect for technical teams needs

Confidential

Portfolio Program Manager

Responsibilities:

• Built and lead Revenue Cycle PMO
• PMO Architect for technical and communications needs
• Program Manager for all SCAL RCI programs and portfolios
• Responsible for building communications plan and status reporting mechanism for Sr. Leadership including the CIO
• Worked with overall PMO team lead on creating PMO process and procedures
• Created the work flow process for the PMO
• Program Manager for Project Server 2007 Implementation

Confidential

Program Manager

Responsibilities:

• Project Manager for basic RBAC implementation
• Worked with internal product manager to define five year strategy for all access management and RBAC
• Implemented workflow process for EDD portfolio manager to report status for upper management
• Worked with team lead on issues related to staffing, budget, and planning
• Revived the application server migration project to restart program and work with project stake holders to re-baseline deliverable dates, budget and scope
• Member of the leadership team for directory design

Confidential

Sr. Program Manager

Responsibilities:

• Built NT remediation PMO team
• Managed a team of 30 program, project managers as well as technical leads
• As part of the senior management team responsible for presentations for executive management
• Worked with program managers in managing all data and budget for program
• Led Oracle 10g farm implementation and migration
• Responsible for interfacing and escalation with senior management in the IT and application development organizations
• Migrated an application portfolio of over 7000 applications

Confidential

Sr. Program Manager

Responsibilities:

• Developed organizational strategy for IT
• Program Manager for Desktop uplift, hardware refresh
• Program Manager for server redesign and upgrade
• Program Manager for VOIP implementation and network rebuild
• Project Manager for Exchange 2003 rollout including Blackberry to 125 users
• Project Manager for Data Center redesign and outsourcing
• Initiated and Led Vendor Management, Contract Negotiation, Procurement meetings

Confidential, San Francisco

Sr. Project Manager

Responsibilities:

• Managed a staff of six
• Worked close with business units and acted as a liaison to the Technical team
• Worked with department leads on reconciling software inventory
• Worked closely with Program Manager to communicate daily and weekly status of my groups

Confidential, South San Francisco, CA

IT Project Manager

Responsibilities:

• Managed a department of 50 with 7 direct reports
• Macintosh OSX Rollout for 2000 users
• Windows 2000/XP Project Manager including Lotus to Exchange Migration
• Helped redefine corporate IT needs. Meet with department heads for technical needs analysis and requirements gathering

Confidential, Redwood Shores, CA

Enterprise-Wide Analyst/Program Manager

Responsibilities:

• Managed all IT project portfolios
• Managed all IT facilities integration including MACS
• Windows 2000/XP and Exchange 2000 Project Manager including Active Directory Architecture for the deployment of 5,000 plus users
• WAN/LAN Project Manager Lead a project initiative to increase network capacity for users, including 25 international locations.
• Developed plan to Help Desk and Outsource Email at a Cost Savings of over $2.5 million per year