Project Manager Resume
5.00/5 (Submit Your Rating)
San Jose, CA
SUMMARY:
- Project Manager with 8+ years of experience in Process Improvements, Change Management, and Integration Management within large and fast - paced corporations. Highly organized, creative problem- solver, strong communicator, and transformational leader with proven track record of managing cross-functional teams and implementing complex projects from concept to completion.
TECHNICAL SKILLS:
- Project Planning Software Development Lifecycle
- Scheduling Vendor Management
- Budgeting Stakeholder Management
- Risk Management Reporting & Analysis
- Capacity Planning Negotiation
PROFESSIONAL EXPERIENCE:
Project Manager
Confidential - San Jose, CA
- Planned for resource allocation, level of efforts, and project & program level timelines.
- Created product roadmap and feature guides & onboarding documents for early adopters.
- Created detailed project plans, schedules and work breakdown structures.
- Communicated project status, risks, dependencies & challenges with various stakeholders in a timely manner.
- Handled all program level Change Requests (CRs) & documented for reporting purpose.
- Initiated and Implemented Agile processes and Practices (SAFe, SCRUM & Kanban) with its various workflows and activities.
- Trained Eng. team on how to use JIRA & Confluence for effective development cycle.
- Prepared weekly program status reports & ensured all high-level project milestones were completed on time, within budget and with the desired results.
- Tracked & communicated results and key achievements to internal as well as external stakeholders while keeping IT analysts closely updated on all documented refinements.
- Prepared multi-million dollar Business Case to get adequate funding from Cisco Transformation Portfolio.
- Facilitated interviews with key business users, stakeholders and Subject Matter Experts (SMEs) to collect information on business processes, system and functional requirements.
- Assisted BAT & UAT Test Cycles by conducting timely support calls, managing overall test execution, driving efficient Bug fixes and updating ERMO / PMO with daily status on testing.
- Created ad-hoc reports & dashboard for Concession, Revenue, Sales, & Deal Details.
Environment: MS Office, JIRA, Rally, Confluence, Bitbucket, Portfolio, Smartsheet, Box, SQL, Business Objects, MS Project
Business Analyst
Confidential - Los Angeles, CA
- Identified process and system inefficiencies through gap analysis and documented steps to re-mediate those gaps.
- Participated in development efforts and system implementations, including analysis, design, development, testing, and documentation.
- Reviewed of claims data to identify opportunities for improvements in claim processing life cycle.
- Used SQL queries to extract data from different databases.
- Implemented and developed business rules for medical claims auto adjudication.
- Developed and ran ad hoc and standard reports using Crystal Reports for different functional teams.
- Provided support with database and report development.
- Assisted with data gathering, data analysis and business intelligence.
- Assessed reporting results through data investigation, analysis and evaluation.
Environment: MS Office, EZ Cap, MS Access, Waterfall, Visio, SQL, Business Objects, Crystal Reports
Business Associate
Confidential - San Francisco, CA
- Assisted with audit preparation as directed by Business Manager.
- Created learning materials and delivered training sessions to Business Users.
- Managed customer requirements efficiently on daily basis.
- Ensured that internal accounting is compliant with company policies and Standard Operating Policies.
- Identified, developed and managed process and procedure improvement to aid smooth business operations.
- Prepared dashboards and detailed reports for senior management for all current projects.
- Ran ad-hoc Reports as requested using WHG Reporting System & MS Excel.
- Assisted with forecasting related to future inventories.
- Led Green Initiative team activities within department.
