SUMMARY:

Results - driven and hardworking Project Manager bringing 5+ years of Information Technology experience. Excellent customer service and business relationship communication skills. Adaptable and responsive professional with expertise in project planning, implementation, building stake holder relationships, meeting timelines and process improvement. Articulate, self-motivated and attentive with the desire to pursue a growth-oriented position. Exceptional attention to detail and ability to produce excellent written project documentation.

SKILL AREAS:

Process improvement, Strategic planning, Lean Six Sigma, Change Management, Progress Reports, Process Improvements, Project Planning and Development, Analytical, Project Management, Time Management, Risk Management, Experience With Data Analytics And Informatics Solutions, Advanced proficiency with MS Word, OneNote, Excel, PowerPoint, Project and Visio, Vendor management experience, Knowledge of SQL, Knowledge of other Agile approaches, like Kanban, Crystal, FDD, XP, User Stories, Continuous Integration, ATDD, TDD, Continuous Testing, Pairing, Automated Testing, Agile Games, JIRA/Confluence experience.

PROFESSIONAL EXPERIENCE:

Confidential, NA

Scrum Master /Project Manager

Responsibilities:

• Manage update and Implemented the SharePoint application for DLP
• Leading 2 Scrum teams and working with cross-functional teams that have increased revenue from $1.5 million to $1.8 million in 5 months, slashing time to delivery 15%.
• Scrum Master for 5 products, completed an average of 5% under budget.
• Trained 2 Scrum Masters for other departments.
• Enforced Agile usage, cutting cycle time 25%
• Build and maintain SharePoint sites for DLP team members as needed.
• Ensure full adherence to SharePoint (and related) policies, standards, and procedures.
• Ensure strong access controls for each SharePoint site.
• Coordinated all Scrum Ceremonies including Sprint Planning, Daily Standups, Sprint retrospectives, Sprint Demos, Story Grooming, and Release Planning
• Responsible for building and maintaining the DLP Teamworks site.

Confidential, Phoenix, AZ

Scrum Master/Project Manager

Responsibilities:

• Managed and implemented the Par8o referral management tool for the AZ, CA and NV regions.
• Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
• Implemented a set of comprehensive tracking processes to monitor project performance.
• Assisted with the management of internal relationships, processes and performance drives.
• Prepared and presented monthly business status reports to steering committees in different markets and implemented recommendations put forward.
• Wrote and executed plans to drive adoption of par8o in the Arizona market.
• Tracked progress and communicated project status on a regular basis to all impacted parties.
• Led 2 Scrum teams, working with cross-functional teams to increase revenue from $1.5 million to $2.3 million in 1year, slashing time to delivery 18%.
• Scrum Master for 15 products, completed an average of 10% under budget.
• Trained 2 Scrum Masters for other departments.
• Enforced Agile Framework usage, cutting cycle time 25%

Confidential

Project Manager/Scrum Master

Responsibilities:

• Investigated and managed issues with Electronic Medical Records (EMR) and system migration. Bug fixes and enhancements led to 30% improvement in efficiency.
• Led initiatives that enhanced nursing workflows resulting in an annual savings of 150k
• Scheduled and allocated work, providing advice and guidance, and resolving problems to meet technical performance and financial objectives
• Coached and mentored other Scrum Masters on our program team. Partnering to ensure that our ways of working are consistent across teams
• Assisted in defining and deploying new product development processes and in facilitating the continuous improvement
• Managed day-to-day operational aspects of a project and scope, including meeting facilitation and documentation.

Confidential, Phoenix, AZ

Business Analyst

Responsibilities:

• Managed Analyzed and documented the Medicare and Medicaid Claims Process
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
• Developed and executed test scripts and test plans
• Participated in sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos.
• Analyzed and improved insurance claims processes.
• Worked with outside vendors and customers to streamline and improve referral processes.
• Worked on a Scrum team for 6 months.
• Worked with 3 cross-functional teams to deliver 3 products