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Change Agent/coach/scrum Master Resume

Herndon, VA

SUMMARY:

  • An agilest with over 17 years of diversified experience in various roles and successful implementations in both large and startup environments in the highly technical marketplace.
  • Expert at driving the agile adoption and influencing agile mind - set, b uilding trust, and effective collaboration between the teams and their members, fostering self-management while delivering success in constantly evolving and dynamic environments.
  • Delivered business impacts that are aligned with overall strategy during WoW deployment (Lean management system at Confidential ).
  • The business Impact = process improvement by reducing handoffs and approvals of corporate communication from 15 to 7. Business impact = 52% reduction. Time reduced from 25 hours a week to 9 hours a week. Business impact = 36% reduction.
  • The business impact = 33% reduction of time spent in meetings from 60 hours per week for a team of 7, to 40 hours.
  • Established Scrum & Kanban teams on a green-field project at Confidential . Engaging DevOps leveraging benefits of frequent code deployments with 50% less deployment failures, resulted in 30% faster delivery, 20% less complex issues to fix allowing time to add value.
  • Implemented organization wide cultural change and continuous improvement increasing the productivity of Scrum teams by 40% and the quality of deliverables by 22%, by evangelizing the benefits of Scrum and ensuring its smooth adoption.
  • At Confidential, designed and deployed an improve Learning Management System (LMS) using lean method of Scrum that improved the productivity by 24% within 3 months period.
  • Introduced customer centric analysis of requirements and methodology at Harmony IS by facilitating scrum ceremonies that resolved 2 months delay in product requirements definition and implemented major improvements of user configurable system.

TECHNICAL SKILLS:

Scrum/Kanban:, Scaled: LeSS certified & SAFe (SPC 4 trained), Lean management system - Way of Working (WoW)

JIRA, VersionOne, Rally,: Green-Hopper, Confluence, LeanKit Tableau, AWS (Business Essentials) certified

Visio: MS Office, MS Project, Adobe Acrobat, PowerPoint, Photoshop, RequistePro, SharePoint, ClearQuest, ClearCase, DOORS

PROFESSIONAL HISTORY:

Confidential, Herndon, VA

Change Agent/Coach/Scrum Master

Responsibilities:

  • As part of Transformation Office (TO), deploy WoW (Way of Working Lean Management System)
  • Partner with agile COE as needed and provide guidance and expertise on Lean and Agile principles, practices, and approaches to implementing Agile as the team’s coach
  • Provided to leaders and front line on 14 lean management tools.
  • Train project team to deploy management system and agile process including their roles and responsibilities and deliverables within the process. Work with the team to ensure they follow the process
  • Set-up brand-new agile teams on Greenfield project. (Hyperion reboot/ Anaplan implementation)
  • Research and provide recommendation for Agile Implementation, team coaching, facilitation, scrum ceremonies, monthly Agile Maturity Model (AMM) and more.
  • Brief Program Management Office (PMO) about ongoing process goals and expectations, including improvements
  • Set-up agile tool (Rally, JIRA) for Scrum and Kanban teams. Trained the teams to use JIRA and Rally enabling them for managing and tracking their work, and provide transparency.
  • Facilitate the discussions of complex, high value IT delivery projects that require the coordination of development work/technology work on multiple platforms to achieve desired functionality.
  • Communicate committed stories for the upcoming sprint to backlog owners and stakeholders.
  • Facilitate scrum ceremonies for the team including impediment resolution.
  • Track and communicate team velocity sprint burndown and release burnup charts on information radiators and share via emails as needed.

Confidential, McLean, VA

Sr. Consultant/Scrum Master

Responsibilities:

  • Providing Scrum Master support and coaching to three feature-dedicated Scrum delivery teams who worked on the same product, followed same cadences with one Product Owner.
  • Facilitated Story Mapping and Release planning.
  • Facilitated scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.) including Scrum of Scrums.
  • Provided coaching to the teams on self-organizing and growing cross-functional skills.
  • Track and communicate team velocity and sharing reviews on the velocity trends.
  • Protecting teams from over-commitment, helping Product Owner to manage product backlog, coordinate prioritization and resolution of defects/bugs.
  • Manage code deployment lifecycle, from ideation to iterations to deployment in production.
  • Fulfillment of all Agile Control documents for the project based on Confidential ’s guidelines.
  • Communicating with cross team engineers, product managers and support specialists on dependent product/program issues.

Confidential, McLean, VA

Product Manager

Responsibilities:

  • Managed MGS’s ‘Onboarding’ and ‘Event Scheduler’ Scrum Teams that was responsible for developing next generation Hiring Management System.
  • Successfully migrated 7 projects to Scrum within 6 months period. Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, delivered live demos and other Scrum-related meetings.
  • Created, updated and monitored product and sprint backlog on daily basis and ensured its reflects most up-to-date information; Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise.
  • Facilitated Scrum of Scrum with sub-team ambassadors for larger projects.

Confidential, McLean, VA

Sr. Consultant (Scrum BA)

Responsibilities:

  • In the business facing role, liaison with business managers and end users to understand and document and communicate business needs, and provide options of various functional approaches to meet the needs simply and efficiently.
  • Facilitated various scrum ceremonies and ensured retrospective outcome is followed up and closed out;
  • Created User Stories, defined Acceptance Criteria in collaboration with the PO, and had team review, refine and get them ready for upcoming sprints.
  • Coordination and issue resolution/escalation to the management as needed.
  • Providing Team LOE to senior managers for new projects in pipeline, creating presentations for business, helping PMs to create Project Charter once the project gets approval and funded.
  • Identifying and allocation resources to the project.
  • Coordinated with the cross-functional teams to ensuring fully refined stories with best possible information at that point in time.

Confidential, Reston, VA

Sr. Business Analyst

Responsibilities:

  • Developed a new tool for student's diagnostic tests to assess student learning level as part of SoL requirements (SAS- Student Assessment System). Worked closely with Business Partners, Business Subject Matter Expert and technology for defining, documenting and validating business needs for SAS initiative.
  • Documented and communicated transformation process from old tool to new SAS model.
  • Developed As-Is and To-Be Business Processes Models and Workflows for various work streams by working closely with business owners and delivery work streams.
  • Coordinated and Performed User-Acceptance-Testing for each enterprise release and fixes.
  • Making sure business process is understood by the team, documented appropriately and available easily.
  • Clearly communicated business objectives and requirements to the technical team, so that decisions can be made on delivery options using delivery costs estimation and timescales.

Confidential

Sr. Business Analyst

Responsibilities:

  • Developed a sound knowledge of HPP and the effect of the requested changes.
  • Liaison with business managers and end users to understand and document and communicate business requirements across affected business areas.
  • Created Business Process documentation and walkthroughs to make sure correct understood in line with business needs/ requirements.
  • Tracked the business requirements throughout the lifecycle of the project.
  • Worked with project sponsor to understand and document project objectives and scope and priorities requirements.
  • Identified and managed project dependencies for MARSHA, MarRMA, MarRFP.
  • Defined acceptance criteria of the user stories and epics by collaborating with various business owners and technical team members.

Confidential

Business Analyst

Responsibilities:

  • Worked on Treasury's project under HAMP FAA. Primary responsibilities included:
  • Creating and maintaining FAA resources data and information.
  • Creating Ad Hoc and predefined reports using MS Excel.
  • Creating Access database and running queries for data extraction and importing to Excel for analysis for the reporting purpose.
  • Gathering and documenting business requirements for moving manual report generation and distribution to an automated solution.
  • Tracking and maintaining most up-to-date business requirements using tools like SharePoint.
  • Creating Data Dictionaries, analyzed gaps, recommended and prioritized necessary improvements.

Confidential, Reston, VA

Program Manager/Scrum Master

Responsibilities:

  • In addition to domain name registration, it offers Web site design and hosting, e-commerce solutions, online security products, and search engine marketing and optimization.
  • As Program Manager and Program Scrum Master, held Project Kickoffs, facilitated sprint planning sessions, daily scrum for multiple teams of with team members varying between 10 to 25 members in each team.
  • Provided Change Management support for Technology and Business Process projects to reduce number of user stories prioritized for 3-week release cycle.

Confidential, Reston, VA

Business Analyst (Agile)

Responsibilities:

  • Harmony Information Systems is provider of multi- program health and Human Service (HHS) software solution offering both on demand and on premises models.
  • Identifying business needs and analyzing to accurately develop and deploy, that improve product quality, resulted in reduction of number customer reported issues from 4 to 10 per day to 2 to 6 per day.

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