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E-commerce /marketing Project Manager Resume

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Miami, FL

SUMMARY:

  • 20 years’ experience as a Senior Project Manager Responsible for successful implementing front end, back end, website design & development, online advertising campaigns, SEO, SEM, email marketing and strategy engagements within designated time and budgetary constraints.
  • Oversight of all activities related to delivery fundamentals such as:
  • Managed the implementation and maintained a 5.3 million dollar generating website from concept through delivery to maintenance.
  • Consult with clients to achieve bottom line goals and objectives.
  • Managed upstream and downstream systems with API integrations with internal delivery team and external vendors.
  • Authored and maintained product information management, digital asset management and content management systems.
  • All project - related documentation, such as creative briefs, project plans, requirements, change orders, budget tracking and status reports for internal organization and clients.
  • Post-deployment maintenance of external websites including redesigns, content updates, user experience and development improvements.
  • Collaborated closely with traditional internal teams (Account, Creative, Media, Production, and outside vendors) to achieve an objective and brand strategy of agreed project.
  • Oversaw creative development and production of all online media for Confidential and worked closely with many Stakeholders; supported teams when drastic change of direction took place as a result of request from clients.
  • Key lead in day-to-day production flow and online interactive projects, schedules, budgets, estimates and proposals.
  • Created and implemented process that increased efficiently, improved client’s satisfaction and slashed error rates.
  • Lead and participated in cross-functional teams and manage multiple simultaneous projects with competing priorities.
  • Manage time efficiently with the ability to create a detailed roadmap, track priorities, resource coordination, risk assessment and proactive problem solving for optimal execution and quality in all deliverables.
  • Coached and mentored agile team members for best practice improvements.
  • Identified and monitored key performance indicators with the goal to identify initiatives to improve processes and productivity.

TECHNICAL SKILLS:

  • Agile
  • InfusionSoft
  • Jira
  • Canva
  • Microsoft Suite Professional
  • Smartsheet
  • Basecamp
  • Zoho Projects
  • All About Them
  • Buffer
  • Waterfall
  • Google Tools for Marketing
  • Asana
  • Trello
  • Pivotal Tracker
  • Sales Force
  • Loopfuse
  • Silver Pop
  • Pingdom
  • Ahrefs

EMPLOYMENT HISTORY:

Confidential, Miami, FL

E-Commerce /Marketing Project Manager

Responsibilities:

  • Managed multiple data sources and product data contributors. Enabled teams to easily collaborate and create a single source of truth of all product data which is used to drive sales and empower partners. Took control of product data and got it to market faster and centralize all product data, images and more with Product Information Management (PIM)
  • Implemented Digital Asset Management (DAM) system to have a central hub to organize, store, and retrieve rich media.
  • Managed client relationships and communicated project details such as scope, schedule, recommended process and budget.
  • Coordinated and Implemented Content Marketing Platforms (CMP) for new brand stories and old ones. Created established processes to help make sure the content matches the needs of the target audience. Then, enable the account team to work with contributors to develop contend based on that strategy.
  • Directed the creation of web applications including e-mail campaign management tools, cost and quality tools, registration forms and promotions, product and location search, and content management tools.
  • Led cross functional teams through the entire interactive project cycle including strategy, information architecture, interface design, technical specifications, prototyping, development, testing and implementation.
  • Managed the entire creative cycle for interactive demos and e-learning solutions including coordination of voiceover talent, recording, and video production.
  • Produced interactive brand guidelines, style guides, and other documentation to help ensure brand compliance.
  • Collaborated with media department to plan and shoot video that integrated into interactive websites.

Confidential, Miami, FL

Ecommerce Website Project Manager

Responsibilities:

  • Created new business presentations and responded to RFPs and other project requests.
  • Managed client relationships and communicated project details such as scope, schedule, recommended process and budget.
  • Coordinated and managed the entire project process for multiple projects with resource limitations and competing deadlines - delivering on time, on budget and on strategy.
  • Directed the creation of web applications including e-mail campaign management tools, cost and quality tools, registration forms and promotions, product and location search, and content management tools.
  • Led cross functional teams through the entire interactive project cycle including strategy, information architecture, interface design, technical specifications, prototyping, development, testing and implementation.
  • Managed the entire creative cycle for interactive demos and e-learning solutions including coordination of voiceover talent, recording, and video production.
  • Produced interactive brand guidelines, style guides, and other documentation to help ensure brand compliance.

Confidential, Atlanta, GA

Operational Excellence/ Project Management

Responsibilities:

  • Managed timelines, created, developed and implemented processes to create efficiencies.
  • Tracked and reported on project milestones, provided status reports.
  • Defined, planned and monitored all aspects of projects.
  • Managed workflow and communication between departments.
  • Tracked progress and review project tasks to make certain deadlines are met appropriately.
  • Support sales team to find growth opportunities in client's current marketing efforts.
  • Strategically plan next steps and goals with CEO and managing partners to ensure effective and informative sales presentation.

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