EXECUTIVE SUMMARY:

• SAFe Release Train Engineer (RTE), SAFe Program and Team level agile coach, mentor, Senior Program Manager PMO, transformation lead with vast experience across various domains that include Banking, Healthcare & Utilities industries.
• Strong background on portal, content management, migrating programs from on premise into Azure cloud.
• Outstanding experience as Release Train Engineer, Agile Coach, Scrum Master, Program Management, Project Management, IT Strategies/Goals meeting Business Objectives.
• Highly experienced in converting SDLC Waterfall programs into Agile.
• Experienced RTE on Continuous Learning, Program Increments & Iteration Planning, resolve anti - patterns, helped other RTEs towards launching agile release trains (ARTs).
• Coached teams on SAFe® Principles, Scaled Agile Framework®, scrum practices and scrum ceremonies. Managed large transformations with program level risks and escalations by providing high quality deliverables with significant business value. Managed relationships with executives, architecture team, IT Compliance, regulatory teams and reporting teams at various levels.
• Transformation of Waterfall programs into SAFe, launched ARTs (Agile Release Train), managed cultural changes across multiple levels (Portfolios, Solutions, Programs, Teams)
• Conducted SAFe agile sessions for Executives, VPs and directors and program teams during agile transformation
• Coached scrum masters and system teams in setting up the DevOps pipelines using Github, Jenkins and Maven
• Facilitated in setting up Kanban processes for PMO tasks, infrastructure activities and architectural components
• PI Planning execution factoring multiple time zones, building program boards and Risk ROAMing
• Prepared Product hand off to operation/customers (Trainings, Release Notes etc.)
• Established Toolkits across various teams monitoring readiness and progress and governance of ARTs
• Worked Closely with Product management team to define MVPs, MMF prioritizations
• Key contributor towards Confidential Agile Center of Excellence (COE) and coaching community
• Believed to be a leader as developer of people
• Coached executives, leaders (Directors) and teams during transformation on relevant agile concepts
• Mentored Scrum masters to run ceremonies effectively: PI Planning, Team formation, Capacity planning, Agile Ceremonies
• Mentored teams to be self-directed with strong accountability, decision-making, conflict resolution and transparency
• Created cross functional team structures
• Established Enterprise Agile processes, tools, roles and levels (Portfolios, Solutions, Programs and Teams)
• Established processes to allow teams to innovate, fail fast and learn
• Emphasized teams on Cadence to ensure business value delivery
• Suggested improvements during day to day activities and releases based on experiences and per situations
• Worked with distributed teams (remote, offshore and 3rd parties) to establish scenario based agile processes

SKILLS SUMMARY:

Project / Program Management: Program management for Large transformational program in Azure Cloud, migration of portal and content management migrationsWaterfall to SAFe migrations in AgileSAFe® Agile CoachSAFe® Scrum MasterDatabase Design (RDBMS)

IT Project Lifecycle: Program managementProject ManagementROI AnalysisRequirement Analysis Project SchedulingDevOps & IntegrationITIL Production Support

Value-Added Leadership: Servant Leader, Developer of people Cross-Functional, Supervision Team Building & Mentoring Client Relations & Presentations Vendor Management

Tools: Jira, SharePoint, Visio, MS Office, TOADMPP

Methodologies: SAFe® Agile, Scrum, Waterfall and ITIL

PROFESSIONAL EXPERIENCE:

Confidential, Woodland Hills, CA

Responsibilities:

• PI Execution
• PI Planning Readiness
• SAFe ART and iteration ceremonies
• Facilitate Road to SAFe journey team formations

Confidential, Rosemead, CA

RTE, Agile Coach

Responsibilities:

• Launched 3 ARTs and played role of chief RTE, ART stabilization and governance
• Facilitated in setting up Kanban process for PMO tasks
• Facilitated MMF prioritizations using WSJF with product management
• Conducted PI planning factoring offshore time zones and smooth PI execution
• Established Toolkits across various teams monitoring readiness and progress
• Conducted SAFe agile sessions for VPs and directors, program teams
• Coached offshore teams at various roles Scrum masters, POs and teams
• Key contributor towards Confidential Agile Center of Excellence (COE)

Confidential, Roswell, GA

RTE, Agile Coach

Responsibilities:

• Launching, Stabilizing ARTs and day to day Governance
• Facilitated in setting up Kanban process
• Facilitated MMF prioritizations using WSJF with product management
• Established SAFe tool kits to ensure readiness and show progress
• Coached offshore teams on SAFe

Confidential, Thousand Oaks, CA

Program Manager, Agile Coach

Responsibilities:

• Launching, Stabilizing ARTs and day to day Governance
• Facilitated in setting up Kanban process
• Smooth ramp up to 80 member team before launching ART
• Coached offshore teams on SAFe
• Proposal submissions

Confidential, Owings Mills, MD

Program Manager

Responsibilities:

• PMO for ITSM engagement of the customer facing portals.
• ITSM consultant for Service Now team for Enterprise ITSM engagement
• Program Manager for content migration program for customer facing portals

Confidential, Dublin, OH

Offshore Program Manager, Senior Scrum Master

Responsibilities:

• Single point of contact for offshore delivery of programs for Confidential eCommerce program
• Worked on production support SOW preparation and negotiations with Confidential management for a 3 year annuity contract
• Setting up the ITSM production support engagement
• Successfully implemented Confidential eCommerce website using scrum

Confidential, Atlanta, GA

Offshore Project Manager, Scrum Master

Responsibilities:

• Scope, schedule and budget management, risk management, escalation management, change and release management for a major online banking migration project
• Implemented Re-use capabilities to bring in the productivity improvements to take up an additional activities within the same team
• Scrum Master for a 2MN USD value Online banking revitalization project, mobile banking project, knowledge management framework
• Managed budgeting for a team of ~120 people in the account

Confidential

Offshore Operations Manager, Technical Lead

Responsibilities:

• Managed Production Support project with 21 critical trading applications following ITIL principles
• Identified and developed process improvements in Incident management, Problem management, Change management, SLA Management to improve team productivity following six sigma statistical methods
• Built automated archival process to archive ~800GB trading data for Tokyo, Hong Kong, London and New York exchanges daily
• Auditor for projects using CMMi Standards checklists

Confidential, Fairfield, CT

Database Administrator

Responsibilities:

• DBA for GE Support Central Knowledge Management multi-language website with 2 Million hits per day
• Design and maintain data dictionaries to suit application functional requirements and reports
• PL/SQL code written for various new implementations
• Extensive database query tuning to improve performance of the application

Confidential

Database Administrator

Responsibilities:

• Installed and upgraded the Oracle server and application tools at Tata Consultancy Services location for Thermax
• Designed database tables and PL/SQL code to suit application functional requirements