Resume Program Manager Chicago, IL - Hire IT People

SUMMARY:

Team Building & Mentoring* Change Management*Merger & Acquisitions* Vendor Management * Healthcare Management
Versatile Self - Motivated, analytical, and results focused Project Management Professional with more than 9 years of experience driving results in complex and fast-paced within various verticals: Healthcare(Medicaid/Medicare), Education, Insurance, Aviation, Enterprise Regulatory Compliance, Merger & Acquisitions.
A passionate leader with an aptitude for cultivating long-term, strategic partnerships that yield high returns.
Leads clients’ satisfaction by maintaining open lines of communications throughout all phases of the project.

EXPERTISE HIGHLIGHTS - BUSINESS SOFTWARE:

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Program Manager

Responsibilities:

Effectively leading cross-functional teams and stakeholder engagement throughout the SDLC, across the district of 535 campuses Budgeted $12M, Team of 20
Oversee and direct execution of all aspects of software integration of Oracle Financials, Fixed Assets, Purchasing, Peoplesoft, Student Information System (SIS), TechXL; preparing and delivering end-user training sessions to facilitate successful adoption of Mobile Web Development
Deliver executive program status reports, project schedules, dashboards, financial reporting, risk mitigation plans
Enforce strategic and methodological (Waterfall) execution of program deliverables and drive outcomes

Confidential, Chicago, IL

Project Manager Consultant

Responsibilities:

Successfully co-managed Federal Mandated Regulatory (ICD-10) & Client Commitment Programs (Eligibility, 834’s, Encounters)
Responsible for overseeing the implementation of health and dental products, ensuring all benefit changes and product add-ons are aligned in support of go live for renewal and off cycle needs
Defined best PMO processes and tools best suited to each project, creating detailed project schedules, communication plans
Performed project planning, tracking and oversight to ensure projects were completed on schedule and within budget

Confidential, Naperville, IL

Implementation Project Manager

Responsibilities:

Led Fortune100/500 software implementation projects within the Healthcare vertical utilizing a combination of SDLC & Agile
Served as liaison with client end-users, SA’s, BA’s, developers in requirements gathering, analysis, design, configuration, user acceptance testing and maintenance, facilitated daily Scrum stand-ups, manage product backlog utilizing JIRA
Developed status reports, project schedules, communication artifacts, outlining critical timelines, raid logs
Created a culture of continuous process improvement and environment that embraced change within the PMO and mentored direct reports through career development

Confidential, Des Plaines, IL

Project Manager Consultant

Responsibilities:

Successfully oversaw the implementation of Smart Plan Choice, a State of Illinois Medicaid Accountable Care Entity ( Confidential ) Budgeted $5M, Team of 30
Coordinated multiple EMR application/enhancements (EPIC, APEX, Crimson, QNXT) utilizing SDLC, Waterfall, Agile
Collaborated with business and technology stakeholders to define future state Epic requirements, deliverables; managed the following Operational Workgroups: Biomedical Device Integration with Epic, Epic Printing & Workstations
Tracked progression of program utilizing MS Project, facilitated weekly meetings, created and managed RAID Log

Confidential, Chicago, IL

Project Manager Consultant

Responsibilities:

Executed program governance in merger integration activities across 3 work streams (HR, Finance, Technology)
Lead meetings with stakeholders to move forward high-level key tasks and escalate significant process bottlenecks, anticipated delays and critical path analysis, assist in due diligence and transition planning activities.
Successfully managed back office application implementations: Oracle HR-Peoplesoft, Payroll, Concur

Confidential, Chicago, IL

Project Manager Consultant

Responsibilities:

Co-Managed Global Software Implementation Project (UC 360 Cargo) Merger & Integration of Continental/United Cargo, led cost saving initiatives resulting in more than $50MM per year annualized savings
Communicated project progression in a cross-functional team including international teams (Brazil, China, France)
Created status reports, project schedules aligning resource tasks in ensuring deliverables were met
Built and maintained working relationship with UA PMO, Senior leadership & software vendor (Mercator)

Confidential, Chicago, IL

Supervisor, Registration Services

Responsibilities:

Provided leadership and Project Management to the registration department ensuring quality patient care
Managed a team of 12 (Registration reps’, Business/Database Analysts, Solution Architects, EPIC SME)
Lead full-lifecycle EPIC Registration implementations: Scheduling ADT, Real time eligibility administration), improving effectiveness of EVS workflows
Facilitated project meetings, created project schedules, status reports, conducted project close-out activities

Confidential, Chicago, IL

Sr. Project Coordinator

Responsibilities:

Coordinated IT projects; Teradata, Oracle, DB2, SQL Servers, Disaster Recovery; Liaison between vendors and IT resources
Utilized Clarity in tracking resource allocations; creating status reports for stakeholder’s review and governance approval

Confidential, Chicago, IL

Multispecialty Practice Supervisor

Responsibilities:

Managed day-to-day operations for a staff of 30 (Administrative support/CMA’s) whom supported 12 physicians for 4 sites
Oversaw the large-scale EMR implementations focusing on revenue cycle integration, preferably with Epic Revenue Cycle
Managed patient conflict resolutions, addressing patient billing issues, coordinated off-site training for staff
Revenue Cycle Management and Coding (3M & Siemens)