SUMMARY:
A dedicated results - oriented leader with a successful career in project delivery and customer experience. A proven reputation for identifying and mitigating key risks resulting in repeated turnaround of high-risk multi-million dollar projects and restoration of customer relationships. Measured success in adapting fit for purpose methodologies, bridging gaps internally and externally through partnership, problem solving, team building and mentorship. Highly committed to project success with an intense focus on integrity and delivering a quality end user experience
CORE COMPETENCIES:
- Global Program / Project Management
- Systems Analysis, Integration Lifecycle
- Data Center Design/Deployment
- Building Greenfield PMO’s
- Communication & Interpersonal Skills
- Disaster Recovery / Business Continuity
- Delivering projects in a structured PMO
- Project Advocate & Champion
- Strategic IT technical direction
- Business Impact Analysis
- PM DC Build Out in 11 Countries
- Product Lifecycle Process
EXPERIENCE:
Confidential - New York, NY
Principal Program Manager
Responsibilities:
- Working with all organizational levels and groups, as well as external vendors to develop and manage program schedules, identify risks and clearly communicate them to program stakeholders, define problem solving and risk mitigation strategies, and facilitate conflict.
- Lead daily War Room efforts to ensure that the project team members are focused on the tasks at hand.
- Responsible for building the company’s engineering catalog of standardized data center product designs and lead Confidential ’ s push into different high-growth areas.
- The MDC program develops “cradle to grave” employee & customer on-boarding programs for emerging technology startups to increase the speed of revenue capture.
- Responsible for all design, manufacturing partnerships, and Channel Partner sales operations surrounding the MDC product lines.
Confidential - Milpitas, CA
Principal Program Manager
Responsibilities:
- Managing the international experience in program management, engineering, product management, services, marketing, data center sales, supply chain and operations spanning the enterprise, telecommunication and public sector industries.
- Setting the direction of global MDC team as Subject Matter Experts (SME) that interceded with sales and engineers from end users and partners to ensure the right product and ancillary equipment fit the overall solution.
- Directly manage matrixed, cross-functional program team consisting of engineering, manufacturing, contracts, procurement, quality, administrative, and other departments assigned to designated programs.
- Continuous Develop of the product roadmaps based on customer feedback, developing an inside sales program and defining the supporting presentation collateral to educate the various sales distribution models.
Confidential - Redmond, WA
Principal Program Manager
Responsibilities:
- Provided SOX consulting at Confidential.
- Principal Program manager for SOX testing, remediation, and compliance readiness of the Licensing Programs and Operations group with $13B in revenue.
Confidential, Kirkland, WA
Group Program Manager
Responsibilities:
- Developed the Strategic Data Center Migration program.
- This program was developed to prepare Confidential post-merger for a successful 16,000 server migration to satisfy SEC and FDIC requirements.
