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Manager - Scrum Master Resume



A Masters of Business Administration from London, U.K. and Professional Scrum Master Certified with over 13 years of rich, Scrum Master & Business Analysis experience in IT & Financial Service industries; an expert on the Agile framework & expertise in full software life - cycle implementation, enhancement from business analysis, testing, cut-over & migration, go-live assistance until post production deployment. Functional & Business knowledge of key Finance disciplines such as Liquidity Risk Infrastructure, Global Compliance (KYC, AML, Trade Surveillance), Wealth Management and Retail & Commercial Banking. Expert Understanding of SDLC processes and Agile flavored development methodologies (Agile Framework, Scrum, Principles).


Design Methodologies: Agile, RUP, Waterfall, UML

Req & Doc Tools: MS Office Suite, Rational Requisite Pro

DBMS/RDBMS/Tools: Oracle, SQL Server, IBM DB2 Command Editor, Squirrel, Toad

Operating Systems: Microsoft Windows 95/98/NT/2000, XP, VISTA, Linux, UNIX

User Interface Tools: Balsamiq, Axure, MS Visio

Testing Tools: HP Quality Center (Version 10 & 11), Selenium (Web UI Testing)

Financial Tools: FIDESSA, Reuters, Bloomberg, FEXCO Dynamic Currency Conversion tool

Communication Tool: MS SharePoint, Confluence, JIRA

Content Management Tool: IBM FileNet, Atlassian Confluence, Documentum, OpenText.

Business Intelligence Tool: Tableau

Agile Tool: Jira, Confluence.


Manager - Scrum Master

Confidential, Dallas


  • As a senior Scrum Master, successfully led 3 Scrum teams, working with cross-functional teams across USA and India as a part of Card Forecasting Model team.
  • Coordinated all Scrum Ceremonies including Sprint Planning, Daily Standups, Sprint retrospectives, Sprint Demos, Story Grooming, and Release Planning .
  • Gathered and updated project materials, completed budgeting, forecasting, project documentation, business flows, and lessons learned documents.
  • Helped BAs in translating client requirements into standard UML diagrams and Agile stories.
  • Helped remove impediments for developers and testers throughout the sprint cycle.
  • Used key Scrum metrics (burndown, velocity) to help deliver committed work.
  • Actively worked with Product Owner and Development team to manage sprint backlog items and tasks for an average of 2 future sprints.
  • Extensive knowledge of Agile tools (Atlassian tools -- JIRA, Confluence).

Scrum Master - PM

Confidential, Jersey City, NJ


  • Facilitated key meetings on behalf of Product Owner to review all migration/upstream changes with Business & Technology groups.
  • Worked with Development team for Story sizing and task estimation.
  • Coordinated all Scrum Ceremonies including Sprint Planning, Daily Standups, Sprint retrospectives.
  • Defined and implemented an Agile governance model, test processes and procedures to execute & continuously improve software delivery.
  • Used key Scrum metrics (burndown, velocity) to help deliver committed work.
  • Identified, adopted and socialized capabilities of tools to support an Agile approach, improved efficiency, supported testing to reduce the ongoing manual effort required to support future test cycles.

Confidential, New York, NY

Scrum Master / Business Analyst


  • Served as a cross functional Scrum Master to collaborate with the Product Owner, Stakeholders & the design team to drive new UI initiative for the Confidential ’s Web Based Applications.
  • Worked with partners across digital functions & LOBs to plan data driven insights in support of Confidential ’s Web based digital strategic direction & growth. The outcome was translated into potential tasks and added into Product backlog.
  • Provided consultative support to the development team driven by fact-based findings.
  • Helped the Business Analyst perform detailed analysis & associated data visualization using the Agile Methodology by coaching them on writing effective user-stories in JIRA & Use-Case scenarios.
  • Worked very closely with the Product owner to regularly to update the product backlog for upcoming sprint’s prioritization tasks.
  • Maintained Scrum related artifacts (Sprint reports, Burndown charts, etc) in sharepoint site.
  • Assumed the role of a Business Analyst at a critical juncture in the project and helped performed smoke test in UAT environment before the official UAT kick-off. Assisted LOB users during UAT & was a SPOC throughout all the releases for Confidential .
  • Successfully helped managed defects in Jira and documented them for discussion during Sprint Retrospective session.


Sr. Business Analyst


  • Interviewed National Ops, SME’s & Business Users to gather business requirements for the OFRA Module. (Written in VC++ & needed to be migrated onto JAVA platform).
  • Employed Reverse Engineering Methodology to understand current Business functionality of OFRA module using Visual Studio 2008 & prepare BRD based on the information gathered.
  • Mapped Record Type (CME standard flat file format) with OFRA’s database.
  • Worked with the Enterprise Operations team to design Batch Jobs (schedulers) for Start or Day & End of Day automated batch jobs.
  • Performed Gap Analysis to identify the Conversion process of the current mainframe system & identified the requirements for the change in the new PCS system.
  • Participated in interviews & worked with the SME’s (Subject Matter Experts), IT managers, Data Mapping team to identify the key elements for this Conversion process.
  • Created UML diagrams (Activity & Use Case diagrams) for the current system & to understand how the new System will perform. (AS IS & TO BE). Extensively used MS Visio for all the diagrams.
  • These applications form part of Trade Capture & Risk Application Functional Streams.
  • As a primary Business Analyst, the work involved to find the gaps, define rules, & End-to-End development & Testing for the new strategic applications for on-going gateways & exchanges.

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