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Scrum Master / Project Manager Resume

Dallas, TexaS

SUMMARY:

  • An innovative, results - driven, transformation information technology manager, servant leader with extensive expertise in enterprise solution consulting, business process improvement, project planning and management, SDLC, process architecture, software quality assurance, root cause analysis, release management, configuration management, and SOX compliance.
  • Strong background in Waterfall, Agile, SCRUM, and Kanban methodologies.
  • Excels at leading teams, driving collaboration, promoting diversity, and managing conflict. Proven aptitude for motivating organizations and educates other team members in user community by providing forward-thinking solutions to improve efficiency and effectiveness.
  • Experienced in full development life-cycle phases, comprehends complex, technical subjects, understanding of concepts of Secure coding principles for web, mobile, database, and cloud services, Strong technical, analytical, and communication skills.
  • A team player that motivates and shares working knowledge of systems development life cycle and use of structured methodologies and techniques.

TECHNICAL SKILLS:

Theories, Methodologies, and Frameworks: Process Improvement, Agile, Development of Solution Delivery Guide, Release Management, Portfolio Project Management, Program Management, Product Management, Resource Management, SOX and Compliance Controls, SCRUM, Kanban, SAFe, Iterative, Incremental, RUP, RAD, Six Sigma, Lean, Waterfall, Configuration Management, Change Management, Organization Change Management, Oracle Application Implementation (AIM) method

Standards and Concepts: IS0-9000, IS0-9001, TL 9000 Quality Agile Methods, TQM, COBIT, SOX, Capability Maturity Model (CMMI), Project Management Institute (PMI), Six Sigma Black Belt, Scrum Alliance Certified SCRUM Master, Microsoft Office (Excel, PowerPoint, Publisher, Visio, Word, Outlook, Project), Business Analysis, Business Requirements, Design, User Stories, Use Cases, Azure DevOps / TFS / VSTS, Jira and Confluence

Technologies: Team Foundation Server, Jira, Agile Toolset, Test Manager, Windows, UNIX, Quality Center, Test Director, Clarity, SharePoint

PROFESSIONAL EXPERIENCE:

Confidential, Dallas, Texas

SCRUM Master / Project Manager

Responsibilities:

  • As Scrum Master I understand accountability for guiding, coaching, teaching and assisting team in Scrum/Agile principles and driving process improvement.
  • Worked with the team to deliver value and coordinate within and outside the team to facilitate the completion of the team’s backlog.
  • Assured the team adheres to Scrum and facilitates the scrum ceremonies: Facilitated Daily Scrum/stand up, Story Point Estimation, Sprint Planning, Backlog refinement, Sprint Review, Sprint Retrospectives and Sprint
  • Managed release Kanban board in DevOps environment.
  • Worked with Product Owner to prioritize Epics, Features, and User Stories
  • Captured and reported team performance metrics (Velocity)
  • Performed coaching, advocated, protected and solved problems as they developed.
  • Proactively helped team identify and resolve impediments, and team interruptions during the Sprint
  • Applied Skills and knowledge of Agile/Scrum process; ceremonies; and DevOps.

Confidential

Project Manager

Responsibilities:

  • Created, monitored and developed project management, delivery management.
  • Established, scheduled, and monitored budget, requirements gathering and development of Solution development Lifecycle.

Confidential, Dallas, Texas

Senior Project Manager

Responsibilities:

  • Developed end to end documentation of IT solution delivery life cycle; provided curriculum templates, methods and techniques for project/program managers and SCRUM masters; provided coaching on processes and policies, measured and reported project observations, and provided recommendations for improvement.
  • Served as SCRUM master coach and quality assurance project manager for implementation of Capability Maturity Model Integration (CMMI) Level 3 like processes, technical reviews, inspection, Software Quality Assurance (SQA) assessments, contractual compliance assessments, vendor compliance and conformance analysis, customer satisfaction surveys, and overall solution development life cycle quality assurance program.
  • Created, mentored, and developed project management, delivery management.
  • Adapted Six Sigma and Project Management Professional (PMP) tools and techniques.
  • Enhanced corporate strategy, servant leadership environment, and continuous process improvement.
  • Worked with operations to implement processes and procedures for operations-specific projects.
  • Served as project/product manager for IT operations upgrade, including coordinating tasks and activities, and working with multiple departments and user and resolver groups for error-free rollout.
  • Oversaw Transformation of IT from Waterfall development framework to Agile, SCRUM, and Kanban .
  • Facilitated transformation of more than 20 in-house teams/POD's and four partner Waterfall projects to SCRUM in 2018, and practiced Agility on other existing non-Waterfall projects.
  • Documented SDLC and change management process flows including related control narratives to communicate with audit (internal and external).
  • Lead cross functional teams and 6 direct reports in consolidating and upgrading Code Change Management Systems into Azure DevOps (MS Cloud). This transformation resulted in elimination of future cost of server and software upgrades. The cost savings for a single upgrade resulted in estimated $300k for each of the 2 systems.

Confidential, Dallas, Texas

Program Project Manager

Responsibilities:

  • Researched change management tools, recommended a solution, and implemented the solution within the Products Systems division to establish control of requirements and code development.
  • Collaborated with IT test and development, and teams in researching, reviewing, and developing test plans, integrating, build management, change management, and deployment of a process-driven configuration methodology.
  • Implemented automated CM methodology supporting quality assurance, quality reliability administration, IT sustaining efforts for Oracle database warehousing, IT sustaining Oracle support, IT software deployment, and new product development.
  • Developed tools used by technical and non-technical customers worldwide.

Confidential, Dallas, Texas

Project Manager for Release Management

Responsibilities:

  • Administered $3,000,000 budget. Directed three project manager direct reports and 15-member team.
  • Oversaw projects including implementation of test and testbed support, configuration management, CMM Level 2 process and improvement, as well as related .
  • Built and organized test operations to execute interoperability validation testing, end-to-end testing, as well as user acceptance testing.

Confidential, Plano, Texas

Director of Development Engineering Support

Responsibilities:

  • Administered $1,000,000 budget.
  • Led three project manager direct reports and team of ten members in two geographical locations.
  • Managed end-to-end solution for hardware/software integration, system, user, test, test tools, QA, configuration management, process improvement, technical publication, FCC compliance, and deployment of Telecom product using Voice over IP solution for employees in multiple locations within Texas San Antonio and Plano.
  • Reduced cycle time by introducing Mercury's Defects Manager, LoadRunner (for load testing), and Test Director.

Confidential, Plano, Texas

Senior Manager

Responsibilities:

  • Managed $2,500,000 budget and directed four project managers with total team of 30 members in two geographical locations.
  • Oversaw selection of division tools, methodology, and process improvement for total development lifecycle. Increased software development life cycle efficiency by 200% by eliminating rework and additional complementing improvements including code and document inspections/reviews including the Configuration Management release cycle.
  • Increased overall division productivity and decreased overhead through cost avoidance of over $4,000,000.

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