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Program Manager Resume

SUMMARY:

  • Seasoned Program Manager seeking my next opportunity to help build a great company.
  • Program Manager with 19 years of rapidly progressive switching technology experience, most recently in the DC Power space.
  • Proven ability to lead complex projects with multiple teams.
  • Strong technical background.
  • Expertise with switching equipment as well as new technology deployments.
  • Exceptionally customer focused and results driven.
  • Adhere to the principles of the PMBOK guide and PMI practices.

PROFESSIONAL EXPERIENCE:

Confidential

Program Manager

Responsibilities:

  • Manage power equipment projects to rip and replace, install and audit with revenues from $50K to $4M. Installations completed with zero interruptions of service.
  • Drive project execution for cloud computing and mobile internet infrastructure with energy - efficient AC-DC power supplies, DC-DC circuit board mounted power modules, telecom energy systems, DC datacenters and custom power products.
  • Work with customers on up scope opportunities to generate change order purchase orders.
  • Follow up on After Market Sales opportunities to foster the purchase order from the customer.

Confidential

Project Manager

Responsibilities:

  • Managed all aspects of wireless switching office projects at Confidential including new equipment installations and software releases, telco equipment and associated facilities, and new technology deployments.
  • Single point of contact to the Special Events team to successfully deploy network coverage for both single and re-occurring events such as NASCAR races, World Series games, and the
  • Superbowl.
  • Developed and managed the process to integrate secondary circuits and optimize existing bandwidth for network cell sites. Resulted in an 83% reduction of blocked calls in the Midwest region. Received the Circle of Excellence and Inner Circle s for this .
  • Scheduled all switching operations work for the Midwest region.
  • Maintained Microsoft Project workbook and web based national project calendar.
  • Received Confidential Excellence for successfully resolving a subscriber issue.
  • Hand selected as a protégé to participate in a mentorship program for accelerated career development and advancement opportunities.

Confidential

Mobile Switching Office Technician

Responsibilities:

  • Maintain all Network Elements in Confidential ’s switching offices.
  • Front line trouble shooting and creative problem solving.
  • Sustain Confidential EBTS Cellular Network in a three-state market, including new site turn up.
  • Upgrade entire network as new system releases are implemented.
  • Lead switch operations new site turn ups with 100% on air success rate.
  • Tracked site outages and developed processes that reduced network down time by 20%.

Confidential

Associate Communications Services Technician

Responsibilities:

  • Lead installer for a nine-member team.
  • Coordinated personnel, materials, and equipment to complete projects.
  • Responsible for the installation and light testing of the 5ESS Switch.
  • Assisted the Organization Supervisor by providing status of job progress.
  • Prepared Method of Procedure forms specific to job requirements.
  • Interfaced between customer, supervisor, and project management.

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