Program Manager Resume

SUMMARY:

Seasoned Program Manager seeking my next opportunity to help build a great company.
Program Manager with 19 years of rapidly progressive switching technology experience, most recently in the DC Power space.
Proven ability to lead complex projects with multiple teams.
Strong technical background.
Expertise with switching equipment as well as new technology deployments.
Exceptionally customer focused and results driven.
Adhere to the principles of the PMBOK guide and PMI practices.

PROFESSIONAL EXPERIENCE:

Confidential

Program Manager

Responsibilities:

Manage power equipment projects to rip and replace, install and audit with revenues from $50K to $4M. Installations completed with zero interruptions of service.
Drive project execution for cloud computing and mobile internet infrastructure with energy - efficient AC-DC power supplies, DC-DC circuit board mounted power modules, telecom energy systems, DC datacenters and custom power products.
Work with customers on up scope opportunities to generate change order purchase orders.
Follow up on After Market Sales opportunities to foster the purchase order from the customer.

Confidential

Project Manager

Responsibilities:

Managed all aspects of wireless switching office projects at Confidential including new equipment installations and software releases, telco equipment and associated facilities, and new technology deployments.
Single point of contact to the Special Events team to successfully deploy network coverage for both single and re-occurring events such as NASCAR races, World Series games, and the
Superbowl.
Developed and managed the process to integrate secondary circuits and optimize existing bandwidth for network cell sites. Resulted in an 83% reduction of blocked calls in the Midwest region. Received the Circle of Excellence and Inner Circle s for this .
Scheduled all switching operations work for the Midwest region.
Maintained Microsoft Project workbook and web based national project calendar.
Received Confidential Excellence for successfully resolving a subscriber issue.
Hand selected as a protégé to participate in a mentorship program for accelerated career development and advancement opportunities.

Confidential

Mobile Switching Office Technician

Responsibilities:

Maintain all Network Elements in Confidential ’s switching offices.
Front line trouble shooting and creative problem solving.
Sustain Confidential EBTS Cellular Network in a three-state market, including new site turn up.
Upgrade entire network as new system releases are implemented.
Lead switch operations new site turn ups with 100% on air success rate.
Tracked site outages and developed processes that reduced network down time by 20%.

Confidential

Associate Communications Services Technician

Responsibilities: