SUMMARY:

Change Leader that has influenced and implemented strategic level changes by architecting innovative plans that utilize the skills and experience from teams across organizations that consistently results in the successful adoption of strategic goals.

SKILLS

• Waterfall/Agile Scrum/Hybrid
• Business Leadership & Acumen
• C - Level Relationships & Collaboration
• Strategic Planning & Growth
• Business & IT Alignment
• Mergers, Acquisitions & Divestitures
• Project, Program & Portfolio Management
• Financial Forecasting, Planning & Budgeting
• Business Case Development
• Operational & Technical Assessments
• Change Management
• Cost Benefit Analysis
• Vendor Selection
• Contract Negotiations
• Microsoft Project/JIRA
• Collaboration
• Solution Focused
• Customer Oriented
• Conflict Resolution
• Excellent Communication Skills
• Analytical skills
• Team Player

EXPERIENCE:

Confidential, SANTA MONICA, CA

PROJECT MANAGER

Responsibilities:

• Working under the PMO, supported PMO policies and procedures particularly around budget tracking and expenditure classification.

Confidential, CA

Project/Program MANAGER AND Engagement Management

Responsibilities:

• Collaborated with key Executives at client sites to double and triple the original time frame for our engagement.
• Partnered with the Sales team to create initial contracts and statements of work to close major deals.
• Spearheaded client vendor RFQ/RFI’s, graded vendor responses to bid requests and SOWs.
• Created SMART goals for program and project teams that allowed the teams to successfully accomplish strategic objectives.
• Transitioned the project team from traditional waterfall requirements over to Agile User stories.
• Provided the key stakeholders with the final overview of the project deliverables, key metrics, and recommended next steps.
• Coached team and project managers how to facilitate Release Planning, Sprint Planning, Backlog Refinement and Retrospective meetings.
• Partnered with Product Manager, Business Stakeholders and Engineering Teams in developing and maintaining Product Backlogs
• Removed project impediments to ensure the team delivered their sprint goals and deliverables.
• Managed a wide variety of projects including merger/acquisition (operational and technical), software and infrastructure implementations/upgrades.
• Proactively managed issues and risks and communicated to project sponsors and stakeholders early and proactively their resolution.
• Communicated and presented to executive leadership, stakeholders, end - users and development teams.
• Liaised between business and technology functions to tailor communications for technical and non-technical audiences.
• Analyzed operating and capital project budgets to confirm cost/benefit, confirm savings and return on investment.
• Utilized MS Project/Project Online and SharePoint to create and manage project plans, artifacts, etc.; some experience with Jira and Confluence.

Confidential, PASADENA, CA

Program Manager, Delivery Management and Control

Responsibilities:

• Led process improvement for the PMO of Project/Program Control including redesigning forms, process flows, new approvals expenditure matrix and training for Program Leadership.
• Defined software license and implementation service milestones and establish a process for milestone sign-off acceptability to enable streamlined payments of each milestone; included remediation process for unaccepted milestones.
• Managed, facilitated, documented, designed and incorporated the processes and structures necessary to achieve several successful Epic implementations.
• Redeployed and managed three site implementation teams who worked concurrently to implement Meditech software and processes.

Confidential, BURBANK, CA

PROGRAM MANAGER, IS BUSINESS OFFICE

Responsibilities:

• Reduced contractual maintenance costs by over $1.5M through contract re-negotiations, eliminating unused modules/features or contract termination.
• Project managed the ServiceNow Asset Management module roll-out and hired the Asset Management team to complete the implementation and adaption.
• Managed the operational integration for the Tarzana hospital acquisition including IT, Finance, Human Resources (including Payroll) and Supply Chain to the Providence business operations processes including on-boarding over 1,100 new employees.
• Managed IT labor and accounting for five regional California hospitals including creating and monitoring California IS operational budget ($35M), regional IS capital budget ($10M) and Meditech project capital budget ($60M).
• Established the end-to-end ownership of the California Region IT Finance capital business case development and investment tracking .
• Provided technical guidance and recommendations to support various hospital committees and councils including direction and technical support for software application proposals and implementations, project review and cost proposals, timeline, funding, staffing requirements, etc.
• Worked on the IT Acquisition Team and merged/integrated the Tarzana hospital operations for IT, Finance, Human Resources (including Payroll) and Supply Chain to the Providence business operations processes.

Confidential, The Irvine Company, Irvine, CA

PROGRAM MANAGER

Responsibilities:

• Administered full scope training program for over 89 applications including development of training plans and materials, policies and procedures, coordination of vendor and in-house training.
• Created a Program Management Business Process Improvement Proposal to document and assess the current state of The Irvine Company’s Project Management Office; created a program management value proposition analysis to assess options, proposed strategic improvements and produced an implementation and change management roadmap guide.
• Executed the product selection, project management and portfolio alignment for the Call Accounting and Telephone Hospitality applications for the resort build out and opening.

Confidential, LOS ANGELES, CA

DIRECTOR OF RECRUITING, Information Management

Responsibilities:

• Proactively recruited candidates and continually replenish the candidate pipeline.
• Supported the Sales team by influencing business development discussions which resulted in new business and recruiting opportunities.