SUMMARY:

• Results - driven and equipped with expertise in design, development, and delivery of cost-effective, high-performance technology solutions. strategic thinker and proactive partner to functional business groups in the prioritization, design, deployment, and support of IT solutions in alignment with business goals and objectives.
• Empowering change manager, with a stellar reputation in delivering simultaneous and large-scale projects within scope, quality, time, and cost constraints.
• An out-of-the-box thinker, with a keen expertise in leading, motivating, and coordinating technical teams to total customer satisfaction.
• Large appetite for emerging technologies and innovation.
• Demonstrate proven ability to multitask in a fast-paced, multi-dimensional environment.
• International perspective with significant experience in Europe & Asia Pacific regions as well as with virtual teams.

HIGHLIGHTS OF EXPERTISE:

• Development of strategy, approach and vision
• Complex budgeting and demand management
• Proven success in leadership roles
• Delivery service management

PROFESSIONAL EXPERIENCE:

Confidential, Emeryville, CA

Sr. IT Manager (Project/Program Manager)

Responsibilities:

• Plan, manage and implement the highest priority local and global R&D strategic business initiatives (i.e. Veeva systems and Power BI, DW, Data Center moves, cloud-based solutions) with significant financial, process, information systems and organizational impacts that span across functions
• Assist business stakeholders and sr. leadership with prioritization of technology demands- aligning demands to business objectives
• Continuous portfolio management (roadmaps, status, projections, resource planning), and budget planning and reviews.
• Prepare and presents project proposals to management and business partners to gain agreement and approval;
• Contract, SOW and Vendor management
• Formulate risk mitigation strategies and recommend solutions
• Create collaborative partnerships, with customers, vendors and other Confidential teams to achieve project objectives. Ensure project objectives/requirements are clear and agreed to by all stakeholders.
• Implemented global document Management realizing a cost savings in excess of $250k
• Interview, hire and train employees
• Develop IT strategies and solutions

Confidential, San Francisco, CA

Sr. Program Manager (Consultant)

Responsibilities:

• Planed and managed multiple M&A projects in support of GxP, Quality and IT operations Development of the Quality Integration project (QIP) charter, scope statement and plan
• Managed data disposition, extraction, and migration into ingestion systems, as well as manage GxP validated systems retirement and decommissioning activities
• Accountable for development, coordination, and evaluation of integrated project plans for multiple lines of business (Document Management/Control, GxP Training, Clinical and Preclinical and IT) and SDLC in alignment with organizational strategies and goals
• Tracked multifunctional and multi-location projects with project teams as large as 30 participants, plus sub-teams
• Directed and monitored multifunctional/location projects within QIP scope across organizations and with various stakeholders
• Facilitated meetings focused on the management of integrated change, workstream progress, resource alignment, and project closure
• Led the data extraction, migration, and or archiving effort of 6 enterprise level systems
• Led the retirement or decommissioning of 9 validated systems.

Sr. Project Manager (Consultant)

Confidential

Responsibilities:

• Project Manager for the upgrade of the enterprise level quality document management system MasterControl, led the version upgrade project with comprised of a cross functional team of 25 core project team members and 4 sub-teams
• Upgraded enterprise level content management system MasterControl v.11.1.

Confidential, Princeton, NJ

Managing Consultant

Responsibilities:

• West Coast Region Principle Managing Consultant primarily interfaced with various business functions within prospective clients/client’s organizations.
• Management and IT Consulting services - domains included business process improvement, information technology, strategy/analysis, and program governance.
• Participated in customer relationship building meetings with West Coast Sr. Client Development Partner to establish key relationships for firm in effort to build book of business and contracts.

Confidential, Emeryville, CA

EMC Documentum Program Manager

Responsibilities:

• Recognized as single point of accountability for enterprise wide documental system - with 1000 plus user community
• Championed for Business Partners, encouraged engagement and team cohesiveness.
• Gained commendation as Project Manager and Delivery Manager for Company Acquisition Integration Projects.
• Successfully led the Integration of the global corporate Documentation System: Facilitated cross functional team working sessions to determine project scope and strategy. Actively managed Cross functional project team to ensure all deliverables were meet throughout the project life cycle. Coordinated and managed metadata requirements, extraction timelines and migration efforts.

Sr. Business Analyst - IT Account Manager

Confidential

Responsibilities:

• Led the Integration Workstream, Documentum Compliance Management ( Confidential ) Project: Conducted work sessions to determine migration approach and strategy. Performed impact assessment and determined size of effort. Ensured all efforts related to data quality and metadata management were planned for and executed during the SDLC. Collaborated with business leads, analysts, data modelers, subject matter experts and Data governance liaisons to achieve a very good understanding of metadata and data quality requirements. Analyzed data-related systems integration opportunities and challenges. Validated data models from Data Integration perspective for projects. Assisted and verified design of solution and production of all design phase deliverables.
• IT representative for the $18M corporate investment project from conceptualization to completion. Coordinated IT deliverables for the build of the new manufacturing facility. Troubleshoot all IT issues/concerns related to the build in areas of infrastructure: network, telecommunication, data center build and applications
• Directed medium sized IT portfolio, typically across various functional areas or across a regional/global organization
• Managed external vendors and contractors as necessary and collaborated with Strategic Sourcing Department on vendor negotiations
• Displayed in-depth knowledge of IT strategy and architectural standards

TechOps Senior Business Analyst

Confidential

Responsibilities:

• Led an $600K investment to implement a site wide barcode reading system for use in warehouse and manufacturing areas for goods movements transactions
• Made significant contribution to day-to-day IT aspects of the business strategy development, bringing business opportunities through technology and business knowledge
• Conceptualized and implemented innovative IT/business strategy toward fulfillment of corporate target goals. Implementing multiple business application systems across Quality and Production
• Applied superior negotiation and mediation skills between business and IT to find pragmatic solutions
• Received outstanding multi-rater feedback and customer satisfaction surveys
• Intensified the development business value on projects and initiatives by attaining positive quantitative return on investment, deployment metrics, and assessment of project results

Confidential, Vacaville, CA

Operational Excellence Manager/Project Manager/Process Improvement Manager

Responsibilities:

• Pioneered the creation and implementation to Six Sigma training strategy and core courses for up to 500 students
• Effectively spearheaded the site wide change control process improvement project, and streamlined approval time, service level agreement, and the flow of up to 2000 changes in the Trackwise system
• Partook in vendor selection for IT solutions/application purchases and presented any risk to project sponsors

Business Systems Analyst

Confidential

Responsibilities:

• Championed in creating the business system configurations required for production processing and quality operations to support the use of the manufacturing execution system, ERP system, and to ensure correct synchronizations with the other major systems such as quality business systems and documentation business systems
• Accomplished tasks as an integral part of a cross-functional team, responsible for resolving more than 500 data and user discrepancies for Discrepancy Management Project
• Acted as the team lead/project manager for MES implementation from blueprint to Go Live
• Designed and employed the site-wide users training of new MES system