Sr. Project Manager Resume
Smithfield, RI
SUMMARY
+10 years managing IT projects utilizing the industry standard project management lifecycle (PMLC) framework across Agile and Waterfall (or a combination of) software development life cycle (SDLC) models. Experience working within both project - centric and project matrix environments. Laser focused on stakeholder and project team collaboration, communication and trust. Agile champion, promoter, protector, and team coach and servant leader. Thrive in a fast-paced, high-energy environment. Create positive relationships with internal and external stakeholders through the appropriate management of their expectations and agreed objectives.
TECHNICAL SKILLS
- Agile Project Management / Scrum / Kanban / User Stories & Story Points / Daily Standups, Backlog Refinement, Sprint Planning, Reviews & Retrospectives / Burndown Charts / Velocity and Capacity
- Project Management Life Cycle (PMLC) / Software Development Life Cycle (SDLC) / Quality Assurance (QA) / User Experience Design (UXD) / APIs / Vendor Onboarding & Integration / DevOps / ServiceNow / Splunk
- Fluent with PPMC, Confluence, JIRA, Catalyst, MS Project, Visio, PowerPoint, Excel, SharePoint, HP Quality Center; Tableau
PROFESSIONAL EXPERIENCE
Confidential, Smithfield, RI
Sr. Project Manager
Responsibilities:
- Partnered with Product Owners, Scrum Masters and Development Teams to manage multiple IT projects to deliver product solutions across Fidelity Investments’ Custody and Clearing lines of business moving between Waterfall, Agile or a hybrid approach.
- Projects spanned real-time and batch services involving applications and platforms used by Fidelity customers/clients for securities trading, custody, and portfolio management and account servicing.
- Coached an Agile team, facilitated Scrum Process to deliver security event notifications using Fidelity’s Communication Driven (FDC) messaging platform.
- The goal of this project was to develop capability near real-time communication of security events to the user to improve self-reporting the fraud.
- Managed multiple IT projects to deliver security initiatives utilizing Fidelity's eBusiness Security infrastructure, a set of applications that provide authentication and authorization for all Fidelity customer-facing Internet and Enterprise Voice applications. Engaged cross-functional teams to deliver business sponsored solutions from implementing more complex passwords to allowing users to use their mobile devices (i.e. smart phones, tablets) to change their usernames and passwords (responsive pages).
Confidential, Riverside, RI
Business Support Manager
Responsibilities:
- Ensured business continuity policy (BCP) compliance and supported several disaster recovery efforts for the bank’s Commercial Cash & Payments, International Trade and Commercial Loan Operations with facilities spanning RI, MA, PA and NJ, Canada and India, resulting in no major financial, reputational or regulatory impact.
- Managed this by effective business continuity planning through plan development & maintenance, plan review & mock testing, and fostering key stakeholder relationships across the US, Canada and India.
- Responsible for data center failover testing for +20 business applications.
