SUMMARY

Senior program and project manager with expertise in managing self - organized teams to achieve a high level of performance and quality in delivery that provide business value to users/customers. Expert in business gathering, team management and a go to mentor for methods on increasing development quality. Practices collocation and pair programming to gain clearer articulation of complexities and hidden details in development tasks while remaining responsive to user requirement changes throughout entire project lifecycle.

AREA OF EXPERTISE

• Risk Mitigation & Contingency Planning
• Multi-Million Dollar Budget Management
• Agile & Waterfall Methodologies
• Managing Large SLA Driven Client Engagements In Global Delivery Model
• Team Assembly & Mentorship
• Various Quality Related Process
• Vendor Management
• Constant Business Partner Collaboration

TECHNICAL SKILLS

Tools: & Utilities: CA Agile Central, JIRA, Clarity, Planview, MS Project, SharePoint, HP Portfolio and Management tool, CLARITY, UML, Visio Designer, Visual Source Safe 6.0, Xpeditor, SPUFI, QMF, FILEAID, office XP, Advance Query Tool, SEEC Mosaic Studio API, ETL

Domain Knowledge: Insurance, Healthcare, Telecom, Application and Industry Legacy Systems Integration

Software Processes: Capability Maturity Model, Project Management and Project Development lifecycles and executing all their phases, Infrastructure and Code Migration

PROFESSIONAL EXPERIENCE

Confidential, Baskin ridge, NJ

Program Manager/ Agile Coach

Responsibilities:

• Established agile environment with in various stakeholders engagement such as IT and business, by agile coaching, mentoring.
• Played a role of RTE for a complex enterprise program, running end of end program execution, demonstration of agile cadence.
• Brought back execution time and delivery window from 18 months of product delivery to market to 6 months for a new development program.
• Aligned 24 stakeholders to newly developed program execution environment and life cycle with quick turnaround go to market strategy, which helped 5 different strategic business units with in Verizon Smart City Communities to bring up revenue by 23% from the previous mark of 12%, which a gain of $16M per annum.
• Published various lesson learned documents and working agile models in company share point those can be leveraged by various Verizon Smart City business and IT teams, which brings scale agile concept close to reality.

Confidential, Baskin ridge, NJ

Program Manager

Responsibilities:

• Resolved and reported issues and managed dependencies and risks across the ART and between ART’s and value streams.
• Drove continuous improvement through the facilitation of retrospectives quarterly.
• Built RTE Community of Practice helping the organization to maintain alignment, learn new techniques, and improve technical and quality practices.
• Acted as agile coach to train new scrum masters to update with current environments and adapt to culture.
• Played a role of product manager for NY APCD program to construct capabilities and features and advised product owners on agile principles on improving project velocity by providing clear requirement input and team support.
• Performed program management activities with a complex enterprise wide program of $10M, having timely delivery, impacting 100 applications area.
• Able to collaborate the large team kick off, run weekly scrum of scrum, present status to senior leaders and once in a month to steering committee.
• This brings lots of synergy and confidence to deliver the program as we progress the program life cycle.
• Stakeholders provided lots of support and additional strategic directions with review comments.
• Established program governance framework across the life cycle for 4 large enterprise programs.
• This improved the process of execution similar and other programs as a role model with decrease in delivery time line and increase in schedule, budget.
• Played a role of multi vertical program manager from PMO office such as Employer and Individual, Medicare and Retirement, Community and State with medium and complex programs and projects, providing program and project management expertise.
• This gives confidence with in in PMO group to role model similar resources for future engagements.

Confidential, NEWARK, NJ

IT Senior Project Manager

Responsibilities:

• Managed multiple, larger cross-divisional projects of high-risk level and typically involve managing and directing other project managers for cross-divisional coordination and program common goal.
• Organized, managed and directed Project Manager and project team tasks and assures proper application of EPMO standards, tools and methodologies in project work.
• Delivered full project objectives on time and maintain budget which contributes to development of high-level business cases and post-implementation benefits estimates and recovery plans.
• Pro-actively identified changes to eliminate future occurrences.
• Maintained current and complete project management data and documents in enterprise systems; analyzed and reported project performance metrics to Director.