CAREER SUMMARY:

• PMI - certified Project/Program Manager and Team Lead.
• Experienced consultant, with demonstrated success in both commercial and public sector environments.
• Outstanding oral and written communications skills.
• Excellent customer-facing and problem-solving skills.
• Project Management Professional (PMP)®
• Professional Scrum Master
• Proficient Confidential managing remotely-distributed project teams (including off-shore resourced)
• Adept Confidential building strong customer relationships to accurately identify needs and develop solutions.
• Proactive decision-making abilities and leadership throughout full project life-cycle.
• Analytical problem-solver with an avid curiosity for seeking innovative solutions to challenging issues.
• Skilled communicator, with proficiency in conveying program summaries to appropriate levels of senior management.
• Self-motivated, with minimal need for supervision. Have worked in a 100% off-site capacity since 2014.
• Seeks to beat deadlines while consistently producing top-quality deliverables.
• Dedicated to the goals of the organization.
• Grounded in honesty, dependability and integrity.

PROFESSIONAL EXPERIENCE:

Confidential, Louisville, KY

PROJECT MANAGER

Responsibilities:

• Serves as the liaison between the Business Clients and IT for each project I am assigned.
• Coordinates work efforts between Business Analysts, Architects, Development/Testing organizations and Delivery Teams.
• Manages project team budgets to ensure project funding is being utilized accurately and responsibly. Holds subarea teams to their project estimates to ensure funding is neither overspent nor underspent.
• Has managed up to 8 SDLC and Agile project efforts simultaneously.
• Works with Scrum Masters to ensure all necessary development efforts are scheduled on project backlogs in a timely manner.
• Reports out to Confidential leadership issues related to schedule, scope and/or budget.
• Tracks project status and budgets using CA Technologies’ Clarity PPM™ project portfolio management tool.
• Works 100% remotely from Georgia. Has yet to meet his teams and co-workers face-to-face.

Confidential, Norcross, GA

TEAM LEAD

Responsibilities:

• Supervised team of approx. 15 ASAP Consultants assigned to the Confidential & Confidential client. Reviews Consultant performance periodically with ASAP management.
• Met weekly with Consultants to provide, mentoring and assistance with Confidential & Confidential projects.
• Coordinated management of weekly time reporting and vacation schedules to insure uninterrupted client coverage.
• Assisted Consultants with client escalations on projects.
• Served as liaison between Confidential & Confidential client and my ASAP Consultant team.

PROJECT/PROGRAM MANAGER

Confidential

Responsibilities:

• Managed remote multi-functional teams across the US.
• Maintained multi-million dollar project budget to +/- 20% estimate Confidential project completion.
• Achieved a perfect 100% score on an internal Confidential & Confidential project audit.
• Coordinated creation and archival of SDLC project deliverables.
• Maintained and communicates program metrics for Confidential & Confidential leadership (i.e., Speed-to-Market, Defect Analysis, etc.) as it pertained to the UVerse program.
• Proficient in SDLC and Agile project methodologies.

Confidential, Atlanta, GA

PROJECT MANAGER

Responsibilities:

• Saved Pfizer $20 million annually in maintenance and licensing fees through Data Center shutdown activities.
• Scaled standard Pfizer server and retirement processes to accommodate the disposition of 420 servers in Ann Arbor Data Center within a 20-month window.
• Created forecast of required resources prior to project onset to ensure resources in place when needed, and released when activities completed.
• Coordinated application retirements with Data Center personnel responsible for server disposition.
• Shared Ann Arbor shutdown experiences with the teams in Kalamazoo, Michigan and Nagoya, Japan; ensuring their on-schedule shutdowns.

SOFTWARE DEVELOPMENT MANAGER

Confidential

Responsibilities:

• Managed the development of two end user applications for Confidential Telecommunications; one related to Operational Support System (OSS) local service order provisioning and support, the other for a WebLogic-based Billing / Ordering portal for the Georgia Technology Authority (GTA).
• Worked directly with the clients in documenting requirements.
• Generated solid system design.
• Coordinated with third-party COTS vendor.
• Managed software defect prioritization and correction.
• Followed SDLC processes.
• Briefed Confidential management team on project status.
• Achieved CMM Level 3 for Confidential .
• Forged relationships with GTA personnel during requirements and design phases, which ultimately simplified Customer Acceptance and ongoing support.
• Conducted on-site end-user of the Billing / Ordering application, ensuring that the users would be able to demonstrate immediate productivity on the date of application deployment.

TECHNICAL TRAINER

Confidential

Responsibilities:

• Developed and conducted monthly API classes for Confidential competitors in support of Confidential 's petition to offer Long Distance service within its nine-state region.
• Material included C++ and XML programming demonstrations and examples that allowed CLECs to provision Local Service orders through Confidential Operations Support Systems (OSS).
• All overall course ratings from students were '4' and higher (on a scale of 1-5) from the approx. 126 students who took the over a 6-year period. activity critical component for Confidential gaining regulatory approval to offer Long Distance service in its nine-state region.