SUMMARY:

• IT Techno - Management professional with 18+ years of portfolio-program management experience focused on maximizing business value and profitability through skilled delivery of software products & business transformation initiatives .
• Strategic Cross-functional leader with excellent verbal and written communication skills proficient in translating business vision (KPI, OKRs) into tactical solutions by building strong working partnerships with executives (CXO), IT & Business stakeholders, UX, Engineering, Product, Architects, PMO and external customers.
• Excellent analytical and problem solving skills instrumental in successfully delivering programs and project portfolios with budgets exceeding $10 million and engineering teams of 120+ yielding 15% ROI.
• Extensive delivery experience in SaaS & PaaS cloud delivery models, Agile / SAFe frameworks, waterfall, iterative and RAD methodologies utilizing geographically disbursed teams and customers across Technology, Telecom, Banking & Finance, Retail, Utilities and Healthcare industries.
• Data & Analytics program manager with over 10+ years experience in delivering complex Enterprise Data management, Data warehousing (DWH) & BI transformation programs with budgets exceeding $10 million and engineering teams of 120+ yielding 15% ROI
• Well organized, data driven with impeccable attention to detail and the ability to thrive in fast paced environments with evolving priorities and ambiguous requirements.
• Certified Scrum master CSM® and SAFe trained Agile Coach with good command over JIRA (Scrum and Kanban), Confluence, MS Project, MS office & Google Suite, Visio, SharePoint and Remedy.

SKILLS & TOOLS:

Skill: Program / Portfolio / Project Management, Cross-functional leadership, Servant leadership, Risk Management, Stakeholder Management, Workforce development & Skill development, PMO & Process Management, Release Management, Pre-Sales & Budget proposals, Communication, Presentation, Enterprise Information Management (EIM), Enterprise Data Management, Data Analytics & Warehousing, Business Intelligence, Cloud BI, SaaS & PaaS cloud delivery, Business & systems analysis and knowledge of mobile development.

Software Processes/ Methodologies: SaaS & PaaS cloud, Agile, Waterfall, Iterative, V Process, RAD & RUP.

Productivity: MS Project, MS Office, G Suite, JIRA, Confluence, SharePoint, Visio.

BI & Data Warehousing: Micro strategy, Business Objects, Crystal Reports, Cognos10.2, SSRS, Visual Insights, Microsoft SSIS, SQL Server, Amazon S3 & Athena, DataStage 8.7 & 11.3, Sunopsis V4.1, Teradata V2R6 /V14, Oracle, SQL Server, Oracle 11g, EXADATA, NCR Metasurf, NCR Financial Services Logical Data Model (FSLDM), Sunopsis Metadata Navigator, BRIO.

AI: IBM Watson Engagement Advisor

Middleware: MuleSoft, Dell Boomi

Development: C, C++, VC++, Java, MS .NET, XML, ATL-COM, DCOM, COM+, MSMQ, IBM MQ-Series, Unix, Control M 8.0

CI/CD: Jenkins, Kubernetes, Docker

Cloud Software & Applications: GCP, SAP HANA, SAP Hybris, SAP ECC, Sales force.

Others: Oracle CC&B, Siebel CRM, JDE 8.12, BMC Remedy, Retek Merchandising System (RMS), Rational Suite, VSS, CVS, PVCS.

PROFESSIONAL EXPERIENCE:

Technical Program Manager

Confidential

Responsibilities:

• Instituted portfolio governance framework, refined delivery roadmap and partnered with executives & PMO in aligning program roadmap with overall strategic initiatives.
• Supported and made recommendations to optimize portfolio value by performing various trade-off analyses that factored in business & IT alignment and risks yielding 6% faster ROI realization.
• Finalized the 2020 Strategic IT roadmap planning with a budget of $100 million by partnering with executives, PMO, Engineering & Product stakeholders across various divisions.
• Increased delivery throughput by 5% by curating metrics, quantitatively and qualitatively analyzing execution trends, synthesizing summaries and tailoring process improvements.
• As agile coach evangelized and fostered the adoption of agile delivery processes yielding a increased delivery throughput of 10%

Confidential

Technical Program Manager - Data & Analytics

Responsibilities:

• Lead the planning & delivery of multiple Cloud BI initiatives and fraud management across the portfolio of US$10 Million using agile methodology (Scrum & Kanban) yielding 20% increase in delivery throughput and early realization of ROI by 15%.
• As Agile coach rigorously implemented SCRUM ceremonies (stand-ups, monitoring burn down charts, grooming & coordinating retrospectives) and fostered a culture of continuous improvement ensuring 100% on time delivery across projects.
• Lead a cross-functional technical team in the implementation of the Ecommerce Transformation program as Scrum Master with zero defect deliveries for 16 continuous sprints.

Technologies: Micro strategy, Microsoft SSIS, SSRS, SQL Server, Visual Insights, Amazon S3 & Athena, Jenkins, Kubernetes, Docker, SAP HANA, SAP Hybris, ECC, Salesforce, MuleSoft, Dell Boomi, JIRA, Confluence, GitHub, SAAS & PAAS delivery models.

Sr. Project Manager

Confidential

Responsibilities:

• Lead the services delivery and enhancements stream for the Enterprise business intelligence platforms
• Instrumental in the successful on time delivery of projects for key Australian clients across Telecom, Banking, Education and Health care covering IBM Watson(AI), Oracle CC&B, Networking & Data warehousing technologies with budgets from $2 to $10 million yielding a 20% profit from all implementations.