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Project Manager/deployment Lead Resume

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Houston, TX

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SUMMARY:

Information technology senior project manager and business analyst with over 15 years experience. Led global teams located in India, Asia and Mexico with staffs of 4 - 30. Managed multiple projects with durations of 3 to 12 months; generating revenue in excess of $500M. Delivered IT and business requested initiatives ranging from new innovation, infrastructure, and routine maintenance projects .

SKILLS SUMMARY:

  • Effectively Managing Demanding Workloads
  • Delegating Effectively
  • Building Effective Relationships with Project Stakeholders
  • Managing Risks, Issues, and Changes to Scope
  • Leading and Motivating Team
  • Articulating Business Needs and Business Cases

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

Project Manager/Deployment Lead

Responsibilities:

  • Managed the activities of the deployment analysts working on multiple releases, and provided performance management feedback and guidance throughout the software development life cycle.
  • Worked closely with other IT and business cross-functional teams on the deployment approach, strategy and plans.
  • Ensured hardware and software systems are fully deployed, implemented and functioning according to business and IT requirements.
  • Planned the roll-out process and sequence of new systems and platforms.
  • Prepared deployment plans, operational specifications, and system diagrams.
  • Developed and trained other deployment analysts on deployment best practices and methodologies.
  • Responsible for leading the warranty phase of releases which includes leading daily warranty reviews with business and IT resources.

Confidential, Houston, TX

IT Consultant

Responsibilities:

  • Led multiple complex projects simultaneously and provided direction on distinct portions of larger HP projects from planning to completion.
  • Served as project lead on multiple releases from planning through warranty phase.
  • Defined and monitored each team member’s role and function, and coordinated all team activities.
  • Identified and managed project risks and developed solutions to problems.
  • Supported smaller projects by providing mentoring and coaching to less experienced consultants.
  • Facilitated meetings with IT and business resources; building positive relationships with the client (HP).
  • Managed the project budget and financials and billable hours to the client.

IT Consultant

Confidential

Responsibilities:

  • Supported all aspects of client engagement from scope definition to delivery .
  • Worked with business users and technical engineers to perform detailed analysis of business needs, identifying problems and understanding the impact of requested changes.
  • Developed detailed functional specification documents of key stakeholder needs, reporting requirements, system functions and steps required to develop or modify processes and/or systems.
  • Managed implementation activities, project tasks, deadlines and roll-out schedules on behalf of the team.
  • Developed technical reports and instructional manuals.

Confidential, HOUSTON, TX

Business Analyst Manager

Responsibilities:

  • Met with project managers and other key IT members during the projects software development phases.
  • Managed the traceability of business requirements to functional specifications, business rules, and test cases.
  • Ensured that appropriate level of detailed functional specifications were completed for each project
  • Mentored team members on best practices and provided constructive/continuous feedback.
  • Provided feedback to all members on performance and conducted annual reviews.
  • Acted as the key liaison with senior management, disseminating information (e.g. performance metrics) to management and in the department, collaborating in problem resolution and clarifying status .

Business Analyst

Confidential

Responsibilities:

  • Built and maintained relationships by meeting with business partners and internal users to understand their needs.
  • Elicited, analyzed, and documented business needs and requirements.
  • Made technical and business process solution recommendations to meet requirements based on understanding of how solutions will impact the business and stakeholders.
  • Translated complex business requirements into functional specifications.
  • Meet with software developers to hand off functional specifications for development .

Confidential, HOUSTON, TX

Account Manager

Responsibilities:

  • Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue .
  • Provided regular two-way communication between clients and project team.
  • Provided on-site consultation to clients; troubleshooting and/or documenting any issues reported.

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