SUMMARY:

• Delivering Comprehensive Enterprise - Level Project Leadership in Technology-Driven Industries
• An accomplished, dynamic Project and PMO Manager with extensive experience developing and implementing strategic initiatives combined with expertise in business process reengineering, system implementations, and IT consulting.
• Consistently leverages PMI knowledge and strategy across different industries, including Manufacturing, Financial, Banking, and Hospitality.
• Reputation for being the go-to person to deliver troubled projects and as the SME for project and program related topics.
• A diversified team player who attributes success to a broad portfolio of Confidential 300 application implementations and business growth accomplishments.
• Skilled in strategy formulation and business interaction at the ‘C’ level.

TECHNICAL SKILLS:

Skills: Change Management Process Improvement Project Management Business Development Technology Integration and Performance Optimization Vendor Relations Technical Support Customer Relations Reporting Strategic Analysis Team Development Strategic Planning Negotiations Project Template Development - Requirements Gathering Software Development Product Management Client Relationship Management Supervision, Training, & Mentoring Risk Mitigation Network Modeling Business Case Development CRM Development

Technical Skills: Microsoft Project 2015 Microsoft SharePoint 2015 Project Pro Workspace.com IDesign File Cabinet Solution Microsoft Office Suite (Excel, OneNote, PowerPoint, Visio, and Outlook) Heat Remedy NetSuite Service Now

PROFESSIONAL EXPERIENCE:

Senior Project Manager

Confidential, Frisco, TX

Responsibilities:

• Managed multiple project from start to completion across Europe to including the resolution of escalated project issues
• Accountable for the project budget, margins, and completion within given timelines.
• Simultaneous delivered projects that span across several business or technology areas.
• Strong risk management, scope management, stakeholder management skills.
• To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations.

Senior Project Manager

Confidential, Grand Prairie, TX

Responsibilities:

• Implemented highly effective and individualized solutions for government clients.
• Oversaw each step of the project, ensuring that goals were met and that deadlines achieved.
• Developed and implemented change management processes to mitigate risks to project completion when issues arose.
• Determined project schedules and maintained timeline with proactive adjustments to workflow
• Standardized and developed all documents for common project plan repository, workflow management, work charters, work scope and communication

Senior Project Manager

Confidential

Responsibilities:

• Led an enterprise level project focusing on the strategic response to User access management emergencies.
• Liaised with multiple platforms and response teams to identify common practices and resources that could be leveraged across all platforms to secure infrastructure in worst-case scenario breaches.
• Planned, managed, and delivered the project to create cohesive emergency response processes for seven different User access management tools and departments.
• Reduced overall platform shut downtimes by 30%
• Decreased potential spread of cyber threat by creating automation as well as streamlined the response processes
• Designed templates, processes, and combined playbooks to be part of the company's more significant crisis planning procedures and management tool

MS Consulting Co-owner

Confidential, Dallas, Texas

Responsibilities:

• Worked directly with a premier retailer specializing in OEM car restoration, performance, and racing parts worldwide
• Instituted sunset plan for eBay site, Amazon sites, and designed an all-new integrated commerce sites
• Created weekly rich snippets, internal linking data, integration points and importing customer data from 52 locations
• Public liaison for 25-30 charity events and local shows, working with promoters and increasing brand awareness via display

Senior Project Manager

Confidential, Frisco, TX

Responsibilities:

• Guided the design and delivery of high-touch to highly automated technology and performance reporting projects, including CRM and ERP data platforms, web portals, real-time reporting/analytics capabilities, and clinical services.
• Coordinated across all stages of SDLC.
• Managed projects with team level integration points and multiple vendors.
• Provided high touch interactions with client drug companies, pharmaceutical providers, internal business stakeholders, and internal clinical teams.
• Majority of the projects were heavily Business, so waterfall was the primary methodology.
• Developed all PMO documents for common project plan repository, workflow management, work charters, work scope, communication plans, and risk mitigation supporting the realignment from IT to business focus for PM function.
• Completed a distressed, 2-year website content project within five months influencing drug companies to adopt new ICD-10 medical classification coding regulation quickly and ensuring on-time compliance of web content

Senior Project Manager

Confidential, Plano, TX

Responsibilities:

• Created an internal change management process, reporting procedures, and communication best practices for the PMO.
• Generated scalable, repeatable Work Flow, and documentation processes for offshoring and “nearshoring” initiative.
• Developed reporting process utilizing the project management software (Project Insight) for a daily scrum and standardized the reporting process for the meetings and artifacts.
• Planned, managed, and delivered Agile software development, maintenance, and troubleshooting for loyalty and rewards program.
• Managed IT projects for high-visibility accounts that included technology, creative, strategy, and analytics disciplines.
• Consistently delivered targeted user experiences for key clients, including Express, Levi's, and Sonic Automotive.

Project Manager - PMO

Confidential, Ft. Worth, TX

Responsibilities:

• Specialized in high-visibility technology migrations and distressed project takeovers.
• Collaborated with CIO, PMO Director, and business customers on project selection and prioritize.
• Tracked and reported portfolio performance for 18 PMs across as many as 200 projects in PMO pipeline. Reported to PMO Director.
• Oversaw corporate migration to Project 2013 - engaging design architects, tracking costs, building budgets, and integrating with SharePoint for future implementation of a PM cost center.
• Managed series of complex code changes and QA tests in response to the company's business-critical search for new Auto Clearing House (ACH).
• Developed new PMO controls, policies, processes, tracking tools, documentation, and IT access protocols