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Technical Product Manager Resume

Bothell, WA

SUMMARY:

  • 7+ years of work experience as Technical Product Manager and an exceptional record of delivering cost effective, high performance technology solutions to meet challenging business demands.
  • Extensive experience as Senior Technical Product Manager with excellent knowledge to the full Software Development Life Cycle (SDLC) methodologies, frame works and processes. Experienced in managing requirements from project inception through release.
  • Good domain knowledge and work experience in Telecom, Banking, Insurance and Financial services.
  • Advanced knowledge of Telecom Billing and CRM applications.
  • Expert in Software Development Life Cycle (SDLC), Object Oriented Analysis and Design and Agile Methodology. Experience in JAD Sessions, Live Meetings and Interviews.
  • Knowledge and experience all areas of project life cycle in a highly - structured change management environment using both proprietary methodologies, Agile Techniques.
  • Well versed in project management tools like MS Project for project planning, Project scheduling. Organized JAD sessions to gather requirements Confidential various stages. Good understanding of Project Process and ability to analyze business problems and identify solutions. Worked extensively with the team to meet business requirement, create prototypes and analyze workflows.
  • Extensive experience in working with SOA - Service Oriented Architecture.
  • Experience in dealing with Restful, Web Services, Web technology related applications and experience in infrastructure design changes.
  • Experience in creation of XML schemas, WSDL’s and Web Services.
  • Conversant in Integration of various data sources like DB2, Oracle, and MS-SQL Server.
  • Good knowledge of PL/SQL, functions, stored procedures, triggers, cursors.
  • Experienced in creating Business Requirement Documents, User Requirement Specification, and Functional Requirement Specifications. Experienced in creating Data Flow Diagrams, Use Cases, State Diagrams, Sequence Diagrams, Component Diagrams, Use Case Diagrams & Activity diagrams.
  • Well versed in Process Narratives, Flow charting Techniques using UML, and Good Documentation Practices. Prepared documents to conduct user acceptance testing. Good working experience in all the sprints of the project in SCRUM.
  • Skilled in performing Gap analysis and Impact Analysis by identifying existing technologies, documenting the enhancements to meet the end-state requirements. Extensive understanding of Operations Management and Logistics. Exposure to Change Request Management tools like Clear Quest.
  • Assisted QA team in developing Test Scripts, Test Cases and Test Plans for the User Acceptance testing.
  • Effective in executing multiple tasks and assignments ahead of schedule. Strong Image for dedicated teamwork, high energy, work ethics and commitment with capability to handle new technologies and situations.
  • Team player and self-starter with excellent communication, coordination, documentation, project planning and interpersonal skills.
  • Experience in leading, and working with Offshore team.

TECHNICAL SKILLS:

Programming Languages: Java, C, C++, HTML

RDBMS: SQL Server, Oracle, DB2, MySQL

EAI Tools: Oracle SOA Suite

XML related Technologies: XML, XSLT, SOAP, WSDL, XPath, XSD.

Operating Systems: Windows, UNIX

Development Tools: Eclipse, Splunk, Office Suite, Altova XML Spy.

ETL Tools: TDPRM, TDP: LM, Informatica Power Center

Testing Tools: JUnit, SoapUI, HP Q: Test, HP Quality Center, HP Service Manager

Other Tools: UML, MS Visio, Enterprise Architect, Clearwater, Recite, Rally, Agile Craft

J2EE Tech: JSP, Servlets, JDBC, JMS.

PROFESSIONAL EXPERIENCE:

Confidential, Bothell, WA

Technical Product Manager

Responsibilities:

  • Worked actively on design, development and enhancement projects like Universe 2.0 Post-paid, NFS, Pre-screen, Abstraction layer, Dash2POS.
  • Supported implementation of credit risk scoring engine capturing data from FICO and Equifax.
  • Led the design of a UI product valued Confidential $10M, based on new market, workflow, and scalability requirements.
  • Oversaw product deployments into pre-production and the rollout into production and Collaborated with clients from concept through final delivery of product or service.
  • Acted as a liaison between business and development team of size 15 to 20 and finalized requirements and system design for both Front End and Middleware applications involving iterative development to completely replace the legacy application. Conducted JAD sessions, shadowing sessions to collect requirements from key stakeholders to document 800+ requirements in BRD.
  • Managed the implementation of new features, Epics by outlining plans and specifications such as how, where and when each piece would work.
  • Realization and designing of REST APIs, micro services and Pub/Sub Event notifications via Event Bus and various domains interactions.
  • Developed complex schemas and WSDL transformations to read, enhance and process incoming data and map it to E-business Suite Web Service Schemas, using the Altova XMLSpy and JSON editor.
  • Conducted GAP Analysis on existing system to identify changes needed in legacy modernization project and Defined XSD schemas for the various restful services/web services after detailed analysis of the customer requirement and the coarse-grained/fine-grained nature of the function.
  • Coordinated with systems partners to finalize designs and confirm requirements.
  • Participated in all phases of system development life cycle, from requirements analysis through system implementation.
  • Worked closely with stakeholders, dependent team members to determine planning, implementation and integration of system-oriented projects.
  • Collaborated with clients from concept through final delivery of product or service.

Solution Environment: Rally, JIRA, HP Qtest, Agile Craft, Enterprise Architect, Microsoft Visio, SQL Server, MS Project, MS office suite, Rest API, Microservices, JWT, Agile methodology (SCRUM), Waterfall, UML, XML Spy, SOAP, WSDL, Soap UI, HP Quality Centre.

Confidential, Bothell, WA

Product Owner

Responsibilities:

  • Translate business and user requirements into comprehensive functional specification and technical.
  • Specification documents, that include elements such as decision flow diagrams, sequence diagrams, use cases, service orchestration/mappings.
  • Gathering business requirements via BRQ’s and providing analysis on requirements with system knowledge.
  • Assist in the development of conversion and implementation strategies. Conduct pre and post implementation reviews, ensuring all technical solutions have met business requirements. Supports system implementation and production readiness by liaising with change management, IT architecture and desktop standards, and the business.
  • Demonstrate leadership and partnership skills by interacting with other technology teams within organization to solve problems and deliver solutions. Understand, document and interpret complex user requirements.
  • Develop use cases, defining and documenting user procedures and workflows, and how each class of user interacts with east system function.
  • Integrate technical solutions with the business environment, recognizing systems design and data interdependencies and reusability.
  • Review, analysed and evaluated detailed business and functional requirements, documentation, process flows and data models to contribute to the development of project plans including project charter, project deliverables, cost/benefits analysis, time line estimates, scope and control.
  • Help prepare Logical Data Models that contains set of diagrams and supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the data elements to analyze and document business data requirements.
  • Define and document system level requirements to support small, medium, or large scale projects and enhancements to the system.
  • Provide technical system design recommendations to meet business and functional requirements.
  • Work with Architecture, Development, Middleware, User Experience and Billing teams to facilitate implementation of required changes to frontline system; support new software releases/deployments as scheduled by company.
  • Collaborate with IT and business teams to test, deploy and verify requested system changes.
  • Attend business requirements meetings to determine potential impacts to the Service flows within the customer facing website.
  • Schedule and lead technical design sessions which entail integration across multiple systems.
  • Worked closely with business leaders, IT professionals, and vendors ensuring that management is kept informed of project status and that problems and issues are escalated appropriately and clearly communicated.
  • Worked with QA team in identifying test cases/test data and lead the business team for UAT.

Solution Environment: TDP-LM,TDP-RM Rally, Microsoft Visio, Oracle, MS Project, MS office suite, HTML, JavaScript, JMS, Agile methodology ( SCRUM ),Waterfall, Microsoft Visio, UML, XML Spy, SOAP, WSDL, WebSphere, Soap UI, HP Quality Center.

Confidential, Bothell, WA

Sr Systems Analyst

Responsibilities:

  • Provide technical system design recommendations to meet business and functional requirements.
  • Gathering business requirements via BRQ’s and providing analysis on requirements with system knowledge.
  • Conducted JAD (Joint Application Development) sessions with management, SME, vendors, users and other stakeholders for open and pending issues. Implemented SOA concepts (search oriented architecture) for the application and implemented search engine based techniques.
  • Helped prepare Logical Data Models that contains set of diagrams and supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the data elements to analyse and document business data requirements.
  • Coordinated the design phase with the architects in improving the efficiency of the project.
  • Worked with QA team in identifying test cases/test data and lead the business team for UAT.
  • Defined XSD schemas for the various restful services/web services after detailed analysis of the customer requirement and the coarse-grained/fine-grained nature of the function.
  • Developed complex schemas and XSLT transformations to read, enhance and process incoming data and map it to E-business Suite Web Service Schemas.
  • Created Requirements Traceability Matrix from Discovery to deployment phase and tracked change requests that arise in middle of SDLC.
  • Translate business and user requirements into comprehensive functional specification and technical specification documents that include elements such as decision flow diagrams, sequence diagrams, use cases, and service orchestration/mappings.
  • Define and document system level requirements to support small, medium, or large scale projects and enhancements to the system.
  • Work with Architecture, Development, Middleware, User Experience and Billing teams to facilitate implementation of required changes to frontline system; support new software releases/deployments as scheduled by company.
  • Collaborate with IT and business teams to test, deploy and verify requested system changes.
  • Attend business requirements meetings to determine potential impacts to the Service flows within the customer facing website.
  • Schedule and lead technical design sessions which entail integration across multiple systems.
  • Analysis of business requirements to determine impact to existing processes and systems, utilizing advanced knowledge of process/systems and other transferable skills.

Solution Environment: Rally, JIRA, SPLUNK, Oracle, SQL Server, MS Project, MS office suite, Java, J2EE, JSP, HTML, JavaScript, JMS, Agile methodology ( SCRUM ), Rational Rose, UML, XML Spy, SOAP, WSDL, WebSphere, Soap UI, HP Quality Center.

Confidential

Systems Analyst

Responsibilities:

  • Responsible for collaborating with business users to understand and capture business requirements.
  • Provide input into developing and modifying systems to meet client needs and develop business specifications to support these modifications.
  • Performed system analysis, documentation, testing, implementation and user support for platform transitions. Defined the detailed project schedule based on the WBS formulating a Gantt chart using MS Project, defining key project milestones, dependencies, and resource utilizations.
  • Prepared and analyzed UML diagrams like Process Diagrams, Sequence Diagrams and Activity Diagrams using MS Visio, Enterprise Architect to analyze and design structure, behavior and interactions in the system design. Prepared HLD and LLD using MS Excel and powerpoint with the help of technical teams whenever necessary and finalized the functional specification of SIS reports.

Solution Environment: Waterfall, Office Suite, Oracle, PL/SQL programming, XML, XSLT, Windows NT, Windows Server, Oracle database

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