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Senior It Project Manager Resume

San Diego, CA

SUMMARY:

Managing cross - functional complex enterprise business system implementations concurrently through the full project life cycle.I was trained in the Project Management Institute’s (PMI’s) Project Management Body of Knowledge (PMBOK ®) and Lean Six Sigma at a $1B corporation. Highly visible projects include Enterprise Resource Planning (ERP) and Single Sign On (SSO) implementations. Adept managing global resources. GCP, GMP, GLP and healthcare industry experience. My diplomatic communication skills and ability to influence are effective in all levels of organizations. Presently consulting but will consider a full-time position.

EXPERTISE AREA:

  • Project Budgeting & Scheduling
  • Software Development Life Cycle (SDLC)
  • Change Management
  • Business Process Analysis
  • Software as a Service (SaaS)
  • Regulated Industries Expertise
  • User & Functional Requirements
  • Risk & Issue Mitigation
  • MS Office, Project & Visio

PROFESSIONAL EXPERIENCE:

Confidential, San Diego, CA

SENIOR IT PROJECT MANAGER

Responsibilities:

  • Managing the migration of a legacy Customer portal to a microservices architecture, an improved User Interface (UI) and enhanced capabilities required to support strategic objectives.
  • Directing an MS Dynamics Great Plains accounting system migration to Dynamics 365 in the Azure cloud at an $85M organization.
  • I’m leading the design and development of a Data Warehouse and selection of a Business Intelligence system.

Confidential, San Diego, CA

SENIOR IT PROJECT MANAGER

Responsibilities:

  • Managed the vendor’s 3 project resources and Inovio’s 11 saving the company $75k in vendor’s management services.
  • Over 8 weeks I led 15 project team members to create use cases in a 30-page User Requirement Specification (URS).
  • I applied my 15 years of business analysis experience and led 7 Subject Matter Experts (SMEs) to identify 500+ configuration requirements for the vendor’s ISO 9001 certified infrastructure and SOC Type 2 certified data center.
  • Directed the migration of 580 controlled documents and metadata for 6 key departments into a new Electronic Data Management System (EDMS) that reduced document review time and delinquent staff training notification.
  • Created 20+ standardized project management tools (templates) for future IT projects in this matrixed environment.

Confidential, Poway, CA

SENIOR IT PROJECT MANAGER

Responsibilities:

  • Conducted a 30-day project assessment and consolidated 50+ disparate components in my written project plan. I defined the project scope, identified 200 tasks and durations and created a 4-month schedule with dependencies.
  • Performed 16 hours of clinical and business operations workflow analysis. I translated these uncovered requirements and the criteria for mobile access into a technical specifications document.
  • Wrote Request for Information (RFI) for Confidential ® OneSign® SSO initiative that included 100+ Functional Requirements Specification (FRS) for a system that would increase user ID security and decrease network and application login steps.

Confidential, San Diego, CA

SENIOR IT PROJECT MANAGER

Responsibilities:

  • I directed an Confidential ® SSO cloud implementation that integrated 13 business applications and included 10 cross-functional departments for 200 users at this $35M organization.
  • Identified, prioritized and resolved 25 ERP application issues post upgrade.
  • And, I stood up a new QA environment that mirrored Production and instituted a Software Testing Life Cycle (STLC).
  • Managed a customization project of a Microsoft (MS) Dynamics Customer Relationship Management (CRM) application with 35+ artifacts and integration with the MS Dynamics Great Plains (GP) using the Scribe interface.
  • I developed the Project Management Office (PMO) implementing the PMBOK methodology, creating 15 project tools (templates), weekly status reporting for executive leadership and mentored 2 IT managers in best practices.

Confidential, San Diego, CA

IT PROJECT MANAGER / SENIOR SYSTEMS ANALYST

Responsibilities:

  • Managed highly time sensitive MS Dynamics GP accounting system upgrade. And, it allowed 11 finance users to generate A/P checks with an upgraded interface and complete their month-end accounting cycle without interruption.
  • I led 4 weeks of User Acceptance Testing (UAT) for the GP upgrade that included building a SharePoint site, tracking 20+ testing artifacts and driving the implementation vendor to resolve them.
  • Completed 3 customization projects for the Confidential ® case management application. Worked with 2 medical groups and 1 health plan using my process analysis expertise to provide a technical solution that I translated user requirements into.
  • Adhered to Sharp’s PMO governance, methodologies and metrics for mid to large projects including managing change with the Remedy IT Service Management (ITSM) application.

PROJECT MANAGER / PROCESS ANALYST

Confidential

Responsibilities:

  • Managed 12 SaaS implementations of Confidential Electronic Health Record (EHR) and Revenue Cycle Management (RCM) systems with aggressive 90-day schedules and required 2 weeks of go live support for up to 15 users in 5 locations.
  • I planned and executed a critical RCM upgrade for 25 medical clinics with a 6-month deadline in compliance with a new ANSI ASCX12 Electronic Data Interchange (EDI) format. And, there was no interruption in Medicare or other payors’ claims.
  • Developed 4 project management tools and 4 customer deliverables that became part of the department’s best practices. I trained 5 new project managers to follow the standardized implementation process I developed and how to use the tools.

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