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Design Team Lead/project Manager Resume

SUMMARY:

  • Result oriented Information Technology infrastructure Program/Project Manager, working in the areas of IT service development and delivery for high availability, resiliency and stability; carried out many projects in Infrastructure Optimization, platform and application migrations sizing from a few million dollars to a few thousand dollars.
  • Worked in large global banks for more than 15 years, fully aware of Enterprise level processes and compliance requirements thereof.
  • Translated Business Requirements Document into a Complete Platform Design, detailing the component interactions in presentable VISIO diagrams
  • Expert level knowledge in Legacy Systems Transformation strategy and execution
  • Generated program planning, execution, tracking, communications and reporting for multiple high priority cross - functional project (SAs, Middleware, Application, Storage, Networks and business clients) adopting DMAIC (six sigma) approach
  • Evaluated PCF and AWS tools like AWS Server Migration Service, AWS Database Migration Service, AWS Migration Hub and AWS DataSync.
  • Proficient with MSOffice, SharePoint, Lync2010, VISIO, SmartDraw CI,MPP and ClickView,Clarity (time management), ECMS(project management), Aginity for Netezza, SQL development tools, Microstrategy BI tool.

SOFT SKILLS:

  • Passion for forward compatible technologies (Cloud Computing, Agile, Advances in Platform and Storage )
  • Mentoring, Influencing and get work done when you don t have direct control; team work team success motto
  • Cross functional team Coordination and Collaboration, Service Delivery and Client focus
  • Global diversity, work cultures and virtual teams

TECHNICAL SKILLS:

Hardware/OS: Sun T2000s, SUN E25Ks, IBM RS/ 0s/550/p570s, HP-9000, F5 BigIPs, 3DNSs, Netezza Appliances, SAN/NAS, Virtualization, VMware ESXi, VSphere, SUN Solaris 5.x thru10, IBM 4.3 through 5.L, HP-UX 9.X/10.10, UNIX SVR 4.2/3.2, SCO UNIX, IBM Netezza Appliances, NetBackup, Actifio Copy Management, RedHat Linux, Windows server 2008, Veritas Volume Manager, Active Directory Services, SDLC, Virtualization-ESXi (bare metal hypervisor), VSphere Service Center, Sun Solaris Zones, AIX Frames and LPARs, SAN and NAS storage arrays (UNITY, VNX, HNAS, NetAPP)

Application Environments: Consumer and Small Business, eComm Online Banking, Voice Guided Services, Customer Real Estate, CRM, Customer Service environment, Credit Card, CashPro-Online, Dealer Financial Services, Corp Audit

Software Products: Ansible, JIRA, Confluence, webSphere,CICS, SNA, MQ Series, Weblogic, Kiva, C++ for Visigenic, Apache web servers, Borland Enterprise Server, SiteMinder, Tivoli Access Manager, BigIP/3DNS

Performance Analysis: OPNET, BEST/1, Concord eHealth, HP OVPM, Introscope, UNIX shell scripting and PERL scripting, Unixnative tools, Wiley Introscope for JVM analysis, BMC Performance, nmon, perfmon, sar

System Management: IBM Tivoli Monitoring agent, NetBackup, CA Maestro scheduler, ServiceNow, Maximo, Perigrin

Other Tools: MSOffice, SharePoint, Lync2010, VISIO, SmartDraw CI,MPP and ClickView,Clarity (time management), ECMS(project management), Aginity for Netezza, SQL development tools, Microstrategy

BI tool: JIRA, Confluence, MS VISIO

PROFESSIONAL EXPERIENCE:

Confidential

Design Team Lead/Project Manager

Responsibilities:

  • Well versed with architecture DRA (server, storage, network, load balancers, database, middleware, capacity planning, tools etc.)
  • Translated Business Requirements Document into a Complete Platform Design, detailing the component interactions in presentable VISIO diagrams
  • Identified and eliminate NOT PERMITTED (NP) technologies during solution design process
  • Determined potential hosting environments within the infrastructure (cloud, physical, VMs)
  • Partnered with business clients, program managers, technical SMEs and chief engineers to finalize the low level design and bill of material (BOM) and build sheets
  • Presented numerous artifacts to Portfolio managers, Supply chain managers to get sign off for implementation

Confidential

Enterprise Information Tech Service Development Lead

Responsibilities:

  • skilled with technical insight and program planning to advise senior management
  • Extensive past experience of successful infrastructure management and information security project delivery, preferably within the financial services industry; adopted traditional water fall model, as well as Agile methodologies
  • Evaluated PCF and AWS tools like AWS Server Migration Service, AWS Database Migration Service, AWS Migration Hub and AWS DataSync
  • Well versed with ITSM, Software Development Life Cycle, Application testing, Platform Server standards, Tools, Platform Audit and Compliance requirements
  • In Depth understanding of SLAs and SLOs, Server availability Management and maintenance lifecycle
  • PO/Scrum Master, Storage Automation:
  • Broke the wall of myth namely, “Agile is not for Infrastructure Management”
  • Built Agile framework using JIRA issue tracker and Confluence collaboration tools for Storage Automation Services using RedHat Ansible/Python and demonstrated agile concepts
  • Generated KANABAN boards, and sprint cycles (two different projects); further organized daily stand up meetings, and retrospectives
  • Created burn down metrics and monitored progress
  • Stakeholders management - Designed many RASCI matrices encompassing Business, Technology Information Security Office, Program Managers, Production Support teams to align the project’s governance and program structure
  • Data Privacy and Data Governance projects: Created access restrictions policies for Infrastructure Access methods following Data Privacy requirements globally; Data retention requirements were classified; educated infrastructure management teams about the restrictions.
  • Beaten track work experience of four plus years with Production Services Engineering projects in Platform/OS/Storage/Backup & Archival products
  • Well appreciated for thinking “outside of the box” to solve problems, by identifying critical path items, reprioritizing execution based on resource availability
  • Generated program planning, execution, tracking, communications and reporting for multiple high priority cross-functional project (SAs, Middleware, Application, Storage, Networks and business clients) adopting DMAIC (six sigma) approach
  • Managed End of Vendor Support (EOVS) and End of Life (EOL) projects, planning migrations within the set time lines and tight budget saving a few million dollars

Tools: used: Plan View, JIRA, Confluence, MS Office suite, Visio, QlikView

Confidential

Technology Transition Project Manager

Responsibilities:

  • Managed configurations and component interactions for applications to be migrated
  • Integrated BofA and LaSalle technology processes for risk mitigation and smooth transition.
  • Prepared SLT weekly/monthly reports (4-blocker/3-pagers), project critical path and time line reports.
  • Responsible tech lead for Data Governance policies; devised data retention and data migration methods
  • Adopted six sigma methodologies, from Define to Control Plan (DMAIC) passing through all toll gates and in designing HLDs, LLDs and test plans and managed run rates for the project under tight timelines.
  • Decommissioned multiple applications after consolidating and migrating to a new platform
  • Migrated consumer products and corporate audit applications from client side to foundation side
  • Drove customization of new platform requirements to suit the target application migration
  • Organized refactoring sessions for a few infrastructure components, tools, application code
  • Scheduled cut over plans for production roll out and handed over to on-duty production support managers
  • Global ID Access Management (IAM) project (iterative method):
  • Identified group that match with foundation side

Tools: used: Clarity, ECMS, WBS, MS-MPP and MS Office suite, HP-PPM, DMAIC, Lotus Notes

Service Delivery Consultant

Confidential

Responsibilities:

  • Confidential strategy was adopted for definition of role clarity and coordination among global delivery teams.
  • Transitioned business functions to off-shore teams with knowledge transferred.
  • Globe Smart with a focus on migration and operations readiness of globalization

Infrastructure Tech Consultant

Confidential

Responsibilities:

  • Drove many infrastructure projects for stability (FEMA) working with subject matter experts on middleware, database, ETL and Business Intelligence side in Netezza data warehouse environment
  • Project manager for servers health - created relevant metrics and KPIs to analyze platform health and communicate status, demonstrate progress and build awareness of server health and information security program performance
  • Interface with various functional groups, sector tech leads, application manager and other stakeholders to effectively resolve issues and remove impediments to program success
  • Demonstrated ability to raise awareness and issues to executive leadership, engage leaders and stakeholders in understanding their roles in delivering enterprise Change, Configuration and Release Management process
  • Data Center Tech Lead - Midrange Systems, Confidential (Midwest Data Center)
  • Execute all aspects of data center operations (BTB and RTB) for UNIX and Windows Servers including the operation, maintenance and repair of all mission critical equipment and systems, supporting a 24x7 data center operation to achieve uptime per SLAs and 100% compliant with SOPs.
  • Manages provisioning of data center services including co-location, connectivity, grid-coordinates etc. on raised floor services, deployment and network cabling services to be delivered to data center customers
  • Supervised local installation of servers, maintenance and repair of all network infrastructures supporting all connectivity factors in coordination with internal server administrators and network personnel.
  • Develop standard operating procedures, sequence of operations and build standards in tune with stakeholders of shared services (Online banking, voice guided services, and KYC) capacity requirements.
  • Supervise local change management processes and approve or decline schedule maintenance changes, except break/fix changes

Tools: used: Clarity, ECMS, WBS, MS-Excel and MS Office suite

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