SUMMARY:

• With over seven (7) years of work experience in medium to Confidential 500 companies, starting as research assistant in graduate school of engineering, to current role as Scrum Master/Sr. Consultant at Confidential, I have been in the cutting edge of Information Technology implementation.
• The paring of work experience with academic studies has fortified my deep understanding of subject matters has thrusted me into management for the past seven years.
• Some of my expertise are coaching and execution on SAFe Agile practices, conflict resolutions, forecasting, capacity planning and removing impediments.
• In addition to that, I have been able to establish a solid partnership with key project and business stakeholders and worked collaboratively towards a common goal.

WORK HISTORY:

Scrum Master

Confidential, Thousand Oaks, CA

Responsibilities:

• Supported the Product Owners and various stakeholders in applying the scrum framework and agile principles.
• Engaged with Product Owners in refining and maintaining the product backlog, prioritization and escalations.
• Collaborated closely with Product Owners and scrum teams (including IS Product Lead, Data Scientists and Data Engineers) to identify Releases, define Epics and create user stories.
• Performed capacity planning with the product team during the sprint planning to ensure all user stories are being completed based on each individual’s bandwidth within the respective sprint.
• Facilitated Daily Stand Ups, Sprint Planning, Sprint Review, Backlog Review and Retrospective meetings.
• Identified all blockers/impediments within the respective workstream and escalated to the product manager to maintain team’s velocity.
• Maintained the JIRA board up - to-date and guided the scrum team on how to get the most of out of self-organization.
• Updated the Confluence page with all necessary documents including project wireframe, project team members, risk log and decision log.
• Participated in IS PMO weekly meetings to review and discuss risk log, resource constraints and escalated resource overutilization to the leadership.
• Collaborated with the Product Management team to develop release plans and ensure product backlogs are well-groomed, prioritized and visible to all stakeholders.
• Fostered collaboration between teams and system-level stakeholders.
• Facilitated Scrum of Scrum (SOS) meetings to check on each product team’s health and sprint goals, managed and optimized the flow of value through the Agile Release Train (ART).
• Facilitated PO Sync meetings to create visibility into how well the ART is progressing toward meeting the PI objectives and discussed the problems or opportunities within the existing workstreams.
• Participated in Enterprise Data Fabric (EDF) daily calls to obtain daily updates regarding the data ingestion from multiple data sources into the EDF as an Enabler.
• Cooperated with ODS leadership team on constructing “Intake Process” that include (intake, capability harmonization, placement into backlog, PSC prioritization, resource assignment and execution) for upcoming workstreams.
• Proactively assisted other Scrum Masters with scrum ceremonies, managing risks and impediments to ensure the work product is being delivered within the respective sprint
• Trained and coached new team members and transition teams to Agile framework to enhance team skill levels.

Sr. Project Manager/Sr. Consultant

Confidential, Thousand Oaks, CA

Responsibilities:

• Performed project management work duties including acquiring resources from functional managers, gathering requirements (from EUT, SMEs, engineering, etc.), draft baseline schedules and updated as required by project governance, organized and facilitated project meetings such as Project Charter, Work Breakdown Structures (WBS), Stakeholder Register and RACI Charts, Risks Register and Vendor Management.
• Participated in strategic weekly meetings, following up with meeting notes, tracking project activities and meticulously prepared and published project communications to project stakeholders in accordance with Confidential standards.
• Managed Confidential Modernization projects including cabling, wireless access point (WAP) upgrades, fiber upgrades, switch refresh to comply with ongoing technology enhancement.
• Conducted Next Generation Workspace (NGW) projects including production and distribution sites from design phase to occupancy which are now being used to implement global change.
• Developed and published communications to project stakeholders regarding the project status and reports.
• Tracked procurements and managed vendor contracts throughout projects’ financial lifecycle by administering RFP procedures, obtaining quotes, developing purchase orders, requesting Bills of Materials, obtaining invoices and completing project asset implementations.
• Performed quality control for all project deliverables.
• Quality managed safety procedures for external service providers and documented d of completion.
• Utilized an agile delivery approach (Kanban/JIRA) to enforce project deadlines and schedules using sprint planning, retrospective, backlog refinement, and estimation and release planning to identify action items and track them to completion.
• Developed monthly and ad-hoc reports using client based business objective and ServiceNow data sources to assist global and regional managers in identifying health status of the devices owned.
• Prepared monthly report presentations based on the institutional task/incident pipeline for the system/service owner management sector.
• Completed development configuration and workflow administration to support critical business processes in the platform.

Project Manager

Confidential, Los Angeles, CA

Responsibilities:

• Project managed the software development lifecycle (SDLC) from project conception to installation.
• Developed technical specification document (TSD) for expense entry application and led package selection effort.
• Managed day-to-day activities of the project team to ensure all projects will remain on schedule and on budget.
• Conducted end-to-end application scoping, sizing, estimating, analyzing, impacts, development, implementation and post implementation maintenance and support.
• Acted as a scrum master for product teams and coached team members on Agile principles.
• Built relationship with product owner and other stakeholders and coached them in creation and maintenance of product backlog.
• Organized and facilitated project planning, daily stand-up meetings, sprint planning, reviews, retrospectives, release planning, and other Scrum-related meetings.
• Recorded and tracked projects actions, issues, risks and decisions within the client standard tool (RAID Log).
• Assessed project performance and implemented changes as necessary to ensure all projects remained within the cost, schedule and scope.
• Conducted weekly meetings to inform and communicate changes/issues to the team and recommended alternative solutions.
• Provided status reports including costs and potential risks, dashboard updates to clients and management.
• Served as liaison between the IT department and customers for timely delivery of deliverables.
• Posted and maintained organized project documentation on shared medium such as SharePoint and Box.

Assistant Project Manager

Confidential, North Arlington, NJ

Responsibilities:

• Developed monthly forecasts, project proposal research and review.
• Prepared documentation to insure transparent and effective documentation and reporting.
• Finalized workflow organization resulting in improved productivity.
• Drafted project schedule baseline using Microsoft Project (MS Project) and maintained update revisions.

IT Quality Assurance Specialist

Confidential

Responsibilities:

• Identified and reported high frequency quality defects during regularly scheduled monthly meetings to reduce risk exposure to the products.
• Examined various vendor management performance scorecards to determine the level of accuracy provided to the customers.
• Improved team productivity and developed quality assurance processes to reduce the high impact errors.
• Performed quality control audits to assure compliance to in-house and/or external QMP and external specifications and standards.
• Ensured all appropriate processes are being followed by the project team members and provided as needed.