SUMMARY:

• Strategic thinker whose focus on ‘big picture’ creates context for tactical decisions and actions
• Sophisticated and nuanced understanding of the SDLC with an emphasis on rigorous change, issue and risk management
• Superior understanding of various product development methodologies from agile to waterfall
• Analytical and critical approach to product/project management, tailoring processes to meet specific organizational needs
• Extensive experience managing large, global projects with functionally and culturally diverse teams (40+), budgets up $15M and stakeholders including C - level executives
• Contract negotiations, vendor management, SoW development
• Strong interpersonal skills: effective motivator, skillful negotiator, consensus and team builder
• Superlative communication and presentation skills, both written and verbal
• PMI & CSM certifications (both expired)

PROFESSIONAL EXPERIENCE:

Confidential

Portfolio Manager

Responsibilities:

• Led a suite of global projects for the brand’s marketing and creative departments including but not limited to the implementation of Adobe Experience Manager, WorkFront, a Consumer Engagement Platform, and a major upgrade of Adobe Creative Cloud from Teams to Enterprise
• Served as escalation point for brands, principal liaison for all other corporate functions from legal to IT
• Managed multiple vendors - review and sign-off on deliverables, negotiate SOW and contract terms, oversight of budgets and change requests as well as conflict identification and resolution

Confidential, New York, New York

Contract Program Manager

Responsibilities:

• Oversaw all marketing projects for Confidential and its brands from SoW development, concepting, execution, QA and deployment including metrics analysis

Confidential, New York, New York

Sr. Project Manager

Responsibilities:

• Delivered a responsive redesign for the Confidential (BMO); a data science project for BMO, using analytics and third party data to target and tailor messages for prospects; a responsive website for Confidential for a new product in the Central American market; social media campaigns for Wheat Thins
• Garnered client trust leading to increased business

Confidential, New York, New York

Contract Program Manager

Responsibilities:

• Implemented multiple projects including: development of a Customer Journey Map: a research and consulting engagement to understand customer needs during shopping life cycle; REST API development; test automation; redesign of JCP iOS and Android apps.
• Managed prototype development for the lab using fast fail methodology
• Vendor management including development and issuance of RFPs and RFIs, negotiated statements of work and/or contracts, managed vendors to said SOWs/contracts

Confidential, New York, New York

Contract Project Manager

Responsibilities:

• Led an integrated marketing campaign program to oversee the launch of a pharmaceutical targeting IBS and Chrons Disease.

Confidential, New York, New York

Contract Project Manager

Responsibilities:

• Directed the development of a global site redesign and the implementation of a CMS for Confidential English, a Confidential product.
• Transitioned the project development methodology from waterfall to Scrum in order to kick off development, though IA and design were incomplete to meet deadlines
• Managed and groomed the product backlog, prepared user stories for development team, led requirements gathering and clarification
• Worked with key stakeholders to analyze business requirements for the operational workflows in order to reengineer business processes for the CMS

Confidential, Queens, New York

Contract Program Manager

Responsibilities:

• Supervised the development of a software system to support wi-fi access through a Confidential branded portal on the aircraft; a major upgrade to the airlines loyalty program; a product supporting unlimited flights with a single pass; rebranding the Getaways product
• Successfully delivered systems integration projects in with budgets in excess of $10M concurrently
• Recruited and mentored analysts and junior project managers

Confidential, New York, New York

Senior Project Manager

Responsibilities:

• Successfully led and deployed two major campaigns for Confidential Soup Company during ‘Soup Season’ including: the “Try Something New” campaign which featured a sweepstakes, development of a microsite, Facebook placement and multiple banners, both rich media and polite. an upgrade and update of a website targeted for Campbell’s kids to not only ensure CARU compliance but also add new content, features, and games

Confidential

Web Product Manager

Responsibilities:

• Delivered website for global research project funded the by the European Commission managed by a team of researchers from the LSE for a web 3.0 product (semantic search and cloud computing)
• Oversaw all aspects of the website from branding, business analysis, development of requirements and user experience documentation to performing cost benefit analysis of possible technical implementations to determine most effective solutions