PROFESSIONAL SUMMARY:

Senior Project & Program Manager with eighteen+ years of experience providing technology service delivery to a wide spectrum of clients and industries.

PRIMARY AREAS OF EXPERTISE:

• Manage migrations & upgrades for applications, security and network platforms, servers/databases, data - center moves, data and platform integration, and cloud conversions.
• Manage development teams (internal & vendor/onsite & offshore) performing full cycle SDLC, using Agile/Scrum methodologies.
• Oracle, SAP, PeopleSoft, CRM, HRIS and SaaS COTS applications. Cloud migration to Microsoft Azure.
• Proven capability in defining delivery methods, requirements gathering, budgets/ forecasting, risk mitigation, governance, change management, & organizational readiness. Program budget and resource responsibilities of $15M+ with 30+ team members. PMO build-out + process enhancements.
• Demonstrated skill interfacing with wide variety of stakeholders: Business Leaders, full stack IT/ Engineering personnel, Product owners, and Executive Sponsors. Exemplary cross-divisional collaboration and communication skills.

WORK EXPERIENCE:

Confidential, Issaquah, WA

Sr. Project/Program Manager

Responsibilities:

• Project and program management services to Information Security division, reporting to AVP.
• Led assessment and technical discovery related to security “material event” (derived from internal/external audit findings); developed detailed remediation recommendations for executive leadership team.
• Liaison with Compliance team to perform Rocs (record of compliance) for all security applications.
• Deployment of Tanium tool across enterprise and international sites.
• Implemented SD Elements and Firemon Policy Planner tools to support security automation initiative.
• Led process re-engineering for management of Firewall and Azure NSG’s.

Confidential, Seattle, WA

Sr. Project Manager

Responsibilities:

• Provided project management services to this high growth financial services/brokerage firm.
• Implement high availability data center: migration of all core application into balanced, performant HA structure.
• Managed enterprise SQL 2016 upgrade.
• Scrum master duties for development team working on new features for TradeDesk and Portfolio Management applications.
• Training to junior project managers in PMO.

Confidential, Issaquah, WA

Sr. Technical Project Manager

Responsibilities:

• Provided cross divisional project management services.
• Supported enterprise database team related to DW/DB requirements for internal projects: Oracle ExaData, SQL, DB2, Hadoop.
• Enterprise migration to Microsoft Azure Cloud platform; managed infrastructure build-out with the following teams: Network, Orchestration, InfoSec, Automation, Linux and Windows O/S, Back-up, and Storage.
• Managed SAP application migrations to Azure Cloud instance
• Trained/coached project managers & coordinators in adoption of Agile methods and PM ­­­­­­­­­­­­­best practices.

Confidential, Bellevue, WA

Sr. Project Manager

Responsibilities:

• Security Tool Deployment - ProofPoint, Zscaler, Tenable Nessus, & Network Monitoring System.
• Implemented security enhancements to align with UK GDPR mandates.
• DFARS policy and procedure implementation: 40+ policies aligned to site specifications and conformed to country laws/governance standards.
• Data Categorization Pilot - established a standard methodology for data classification; deployment of Titus to match content, context and user identity at two sites.
• PMO IT liaison to Compliance and International Trade Rights teams.

Confidential, Seattle, WA

Sr. Technical Project Manager

Responsibilities:

• Project management services to Confidential Business Intelligence & eCommerce divisions.
• Interfaced with BI Platform Engineering, Marketing, Security, and IT Operations.
• Supported data governance program development and adoption of Dev/Ops model.
• Atlas Next Generation: a store development/GIS market planning tool. Technical re-design with UI/UX enhancements + mobile iOS/Android development. Co-managed onsite/offshore development team.
• Teradata retirement/Exadata migration: migrated and rationalized 2000+ tables to Oracle Exadata. Supported business user’s adoption of new Exadata processes. eCommerce Platform Upgrade (MicroStrategy): hardware + software upgrade with mobile enhancements; implemented SAML/Single-Sign-On.
• Hadoop Big Data implementation: H/W + S/W deployment of Hadoop instance. Managed enterprise security engagement implementing security within Hadoop clusters.

Confidential, Renton, WA

Sr. Program Manager

Responsibilities:

• Led team of security engineers in compliance standardization efforts; adoption and roll out of data governance and FW program.
• Responsible for budgets, reporting, and vendor/SOW management.
• Firewall standardization, High Availability implementation, O/S upgrades (thirty FW pairs)
• Migration of firewalls to management console; policy and category development; data base migration, H/W upgrades
• Vendor management of numerous Infosec suppliers. Negotiation of contract terms, SLA’s, alignment with internal governance, risk, and legal policies.

Sr. Program Manager

Confidential

Responsibilities:

• Orchestrated application migration for acquired health care system to enterprise data center.
• Planning for 1200+ clinical and business applications (including EPIC), related servers and medical devices.
• Alignment with CCMI and MMIS standards.
• Coordination of multiple teams, including Lawson, EPIC, Analysts, DB/Server Engineering, Network and Security Engineering, data center operations and IT support.
• Development and roll out of templates, migration processes and application rationalization plans.
• Developed comprehensive communication plans that supported application outages for mission critical applications.

Confidential, Bothell, WA

Sr. Technical Delivery Manager

Responsibilities:

• Project management responsibilities for enterprise projects: software implementation, enhancements and upgrades.
• Interface across enterprise IT division, engineering, security and networking.
• Used hybrid Agile methods to manage software development.
• Managed risks and tracked/reported budget burn rates for vendors.
• Application upgrades including Oracle EBS.
• ServiceNow Implementation - migration from Remedy: managed vendor and multiple internal teams

Confidential, Seattle

Lead Project Manager

Responsibilities:

• Project management duties for this multi-state assisted living company.
• HRIS system implementation including HR modules, payroll and timekeeping (ADP to Ultipro)
• Active Directory/WAN/Office 365 implementation
• Development and roll out of HRIS user content for training; defined metrics for user satisfaction.

Confidential,. Seattle, WA

Program Manager

Responsibilities:

• Provided program and project management for service delivery and operations divisions for this IT security services boutique.
• Development of compliance security governance processes for pen testing solution offering.
• Led upgrade of Kronos timekeeping system across world-wide locations.
• Led and delivered re-implementation of Salesforce. Derived new configuration requirements and resolved project bottlenecks (differential requirements between various teams using the tool).
• Led re-organization and change management processes to standardize US and European offices, instituting new policies and procedures to support a more cohesive, global work force.
• Managed program reporting, effectively managed costs, schedules, and quality for project portfolio.

Confidential, Kirkland WA

Senior Project Manager

Responsibilities:

• Led Expedia readiness initiative to adopt use of Hadoop.
• Implemented and led adoption of new enterprise ITSM tool (Remedy) and processes at AT&T.