SUMMARY:

Lead, manage, and developing teams to create success in delivering multiple project on time and on budget. In 2017, delivered a $4 million dollar infrastructure project that consisted 3000 network devices and peripherals at the Confidential outpatient pavilion. In 2018 delivered a platform migration project.

SKILL:

• Java, C/C++, C#, HTML, CSS, MySQL, Microsoft SQL, PostgreSQL
• Basic networking structure IPvP, VPN, and DNS
• SharePoint, Microsoft Project, Microsoft Visio, Okta, Jira, Confluence, Office 365, Trello, ServiceNow
• Waterfall, Agile development, SAFe, SDLC, EVM
• English
• Chinese(Mandarin and Cantonese)

PROFESSIONAL WORK EXPERIENCE:

Confidential, San Diego, CA

IT Project Manager

Responsibilities:

• Leaded a Wifi standardization network infrastructure project to standardize all guest wifi by working with network engineer to trouble and setup network traffic
• Achieved a $900k budget reduction in the year of 2019 by delivering a large scale program
• Leaded two project team by utilizing the Agile Scrum methodology throughout the development phases
• Managed stakeholder expectation by meeting with stakeholders bi - weekly to report on project status and anticipate future risks
• Delivered a facility infrastructure project by meeting with stakeholders and vendors on a weekly bases to have deliverable sign off

Confidential, San Diego, CA

IT Project Coordinator

Responsibilities:

• Coordinated a facility project consisted over 3000 IT equipment by designing the outlays of equipment for each floor
• Assigned network jacks to over 3000 IT devices by reviewing building floor plan to station each devices
• Monitored activities progress by reviewing each vendor action item report and issue report
• Documented all changes by uploading spreadsheet to the ishare repository
• Assisted in planning and communicating with vendor to coordinate installation of each network devices

Confidential, San Diego, CA

IT Project Manager

Responsibilities:

• Supported other project manager in project planning by collecting system requirement and stakeholder requirement to determine project scopes
• Strategically eliminated 15% of resource cost by identifying resources requirements for each project
• Acted as a liaison in reporting project status to the stakeholders and the project management team
• Assisted in administrative tasks by documenting approved changes and update weekly reports in SharePoint and present milestone chart to management utilizing PowerPoint
• Directed project work by implementing scheduled network activities and approved changes

Confidential, San Diego, CA

Software Engineer/Project Management

Responsibilities:

• Enhanced LPDS database performance by collaborating with Europe’s development team in utilize the agile methodology to define proper acceptance criteria and story description
• Eliminated 20% of excessive activities and resources by anticipating each project activity’s resource requirement
• Managed work performance issues by identifying the core problem and implement a corrective action to resolve the conflict
• Improved work processes by advising necessary changes to ensure project deliverables meets stakeholder requirements
• Achieved an excellent performance scrum team of the month by facilitating all scrum ceremony and coaching teams on scrum defining to prevent sprint interruption

Confidential, San Diego, CA

Assistant Operation Manager/Project Management

Responsibilities:

• Enhanced operations performance by 30% by reconstructing company’s operations policies and procedures
• Achieved productivity improvement by 50% by rectifying all operational error and eliminated redundant processes
• Reviewed weekly and month performance by reviewing performance reports and comparing performance data towards multiple baselines.
• Collaborated with development team to optimize company’s software system by utilizing the waterfall methodology and saved $100,000 in operation’s cost within the first year
• Team development, customer satisfactions has increase to 95% by facilitating communication workshop for the customer service team