IT Projects Manager and Office 365 Administrator Resume Tampa, FL - Hire IT People

SUMMARY:

Hands - on, dedicated professional bringing 10 years of experience in the IT field and customer service.
Looking forward to a challenging job in reputable organization to utilize my knowledge and management skills for the growth of organization and myself.

KNOWLEDGE & SKILLS IN BUT NOT LIMITED:

Microsoft server 2008, 2012, 2016 Cisco Networking Proficient Office suite 2010, 2013, 2016
Telecommunications Expertise Various Camera Systems Various security door systems
Microsoft Windows XP, 7,8,10 Office365 online A/V Specialist

EXPERIENCE:

Confidential, Tampa, FL

IT Projects Manager and Office 365 Administrator

Responsibilities:

Train and troubleshoot users complaints related to Office 365 products and services.
Streamlined Information Technology department by separating support tasks, developing department processes and implementing best practices.
Adept in building strong relationships with IT staff, Process Improvement team, third party contractors and the staff members.
Provide desk side support and network management to ensure satisfaction of internal users.
Architect and manager of 2 acres holiday tent in downtown Tampa.
Coordinate other team members, service providers, contractors, vendors, supervises, and directs volunteers and interns to complete projects.
Achieve goals and actively contributes to the of the department goals and KPIs.
Design SharePoint site and administrate any changes as needed from staff.
Assisted with exchange migration from on premises to cloud. Currently have a hybrid setup.

Junior Systems Administrator, IT Service Desk Manager, Senior IT Technician, IT Specialist, IT technician

Confidential

Responsibilities:

Multiple various systems on site and consolidated down to one operating system and manufacturer.
Rewired infrastructure to proper enterprise standards.
Installed enterprise level camera software with cameras.
Access system migration from one system to another.
Design and implemented door access with vendor.
Telephone system from analog and digital to IP conversion.
Design and implement infrastructure for 35,000 Sq. Ft facility.
Assisted in Design with our house of worship and vendor executing needs.
Lead for tier one major service provider migration for service desk.
Lead for server re-design and storage space.