SUMMARY:

• Seasoned management professional with 20 years of international Business and IT experience for Fortune 500 and multinational companies in a variety of industries. Strong track record of creating successful Business - IT partnerships developing business aligned technology strategies and enterprise class solutions to sustain, improve and grow the business.
• Successful in managing and delivering global, large scale, complex and multi-vendor IT-, Finance- and Business-programs resulting in significant business transformations driving down costs via operational efficiencies and vendor management. Managed COTS implementations, SDLC and systems integration leading self-organizing/self-managing teams achieving their goals applying SAFe/Scrum principles and practices, identifying and eliminating impediments to facilitate and accelerate the flow and improve quality and customer experience. Managed budgets up to $30M and project teams of up to 250 individuals in a global setting.
• With a focus on execution and delivery, successfully executed initiatives by filling the gaps between strategy and program execution through Organization Change Management reducing deployment time by 35%, Data Driven Decisions reducing turnaround time by 30-60%, Lean Process Development increasing execution capacity by 5-25%, Corporate Strategy/Program Alignment decreasing initiative cost by 30-55%, Program Value & Focus lowering execution time by 10-25%, Customer Satisfaction achieving return-customer rate by 80% and Scope Controls shrinking project cost by 20-40%.
• Special focus on improving operational excellence, innovation and strengthening financial performance within the sales, marketing, supply chain, sourcing, engineering, manufacturing, quality, service, finance, accounting, human resources, and information technology processes, organizations and systems.

EXPERTISE AREA:

Strategy | Business Transformation | Project Portfolio Management | Enterprise Project Management Office (EPMO) | Project Management | Process Improvement | Lean/Six Sigma | Value Realization | Organizational Change | Mergers & Acquisitions (M&A) - Integrations | Governance, Risk, Security & Compliance | Vendor Management | Information Technology | SDLC - Agile/SAFe/Scrum - DevOps | Cloud Strategy & Migration | Web Applications/eCommerce | Data Analytics | Business Intelligence | Security & Data Privacy | Supply Chain | New Product Development | Engineering | Sales & Marketing | Manufacturing | Procurement | Inventory | Quality | Distribution | Transportation | Finance | Cost Accounting | Human Resources | ERP, CRM, BI, PLM, MES, QMS, MDM, ECM

TECHNOLOGIES:

PPM - Innotas, Clarity, Apptio, HP PPM, Project Server, JIRA | ERP - SAP, Oracle, Infor (Lawson, LN, M3), Dynamics, IFS, PeopleSoft, Workday | CRM - Salesforce, Dynamics, SAP, Siebel | DW/BI - SAP, Oracle, Microsoft, Cognos, Crystal, SQL | PLM - Teamcenter, Agile, Windchill/Flex, SAP | MES - APRISO, Rockwell, Siemens, SAP ME | ECM - FileNet, SharePoint, Documentum | ITSM - ServiceNow, Remedy, HP Service | SDLC - VersionOne, HP ALM, JIRA/Confluence, GitHub

PROFESSIONAL EXPERIENCE:

Confidential, Cypress, CA

Sr. Program Manager

Responsibilities:

• Responsible for Operational Excellence initiative, PMO setup, M&A (i.e. LT Foods Europe), Strategic Sourcing, Process Development & Improvements, Data Analytics, SAP ECC optimization, new NPD/NPI Stage Gate model transformation, Product Information Management (PIM) including the Digital Asset Management (DAM) and Product Syndication.
• Managed the full SDLC for a custom Container Tracking Management module to SAP supporting the Import functions and processes.
• Managed business process improvement and standardization projects from initial research and assessment through implementation. Conducted business process diagnostics to identify NVAs, quantify inefficiencies and prioritize value creation.
• Facilitated complex projects; coached and mentored individuals and teams to build skills & capabilities through Lean and Six-Sigma Training. Provided recommendations how to bring processes and procedures into compliance with industry best practices. Developed clear, concise, industry compliant SOP’s and recommendations to improve the quality and/or minimize process waste.

Confidential, Dinuba, CA

Sr. Program Manager - ePMO, IT and ERP

Responsibilities:

• Established, managed and matured an Enterprise Project Management Office (EPMO) by building and cultivating leadership, partnerships and aligning portfolios. Transformed disparate or non-existing PMO’s into high value strategically focused organizations ensuring business value and stakeholder expectations. Accountable for leadership and successful business outcomes of projects, applications, financial goals and risk mitigation.
• Evaluated numerous PPM/TBM software solutions (e.g. Innotas, Apptio, Clarity). Selected and implemented eventually the Innotas solution resulting in a new project management office organization that provides guidance, assistance and oversight of a dossier of projects and transformational activities to obtain benefits, control and outcomes.
• Responsible for the budget, estimation, forecast, program charters, strategic sourcing, approach/framework, resource planning, detailed work plan, vendor management (incl. SOW’s), procurement, quality and organizational change management. Accountable for all program deliverables.
• Managed the Infor M3 - ERP, MES and Optiva PLM program regarding budget, estimation, forecast, program charter, approach/framework, resource plan, detailed work plan, vendor management (incl. SOW’s), procurement, quality and organizational change management. Managed the SDLC (Scrum) for the RICEFW (Reports, Interfaces, Conversion, Forms, Workflow) development efforts with on/off-shore development teams.

Confidential, Portland, OR

Director/Sr. Program Manager

Responsibilities:

• Responsible for managing strategic, tactical and SDLC initiatives that improve measurable outcomes related to new products, processes, software applications and capabilities. Led several business transformations, process reengineering and transition projects including system and web application development, upgrades and implementations within the sales, finance, underwriting, policy & claim administrations, IT and HR functions.
• Managed the Salesforce.com implementation program driving the sales and marketing automation for lead management, campaign management, and marketing with emphasis on lead nurturing, lead scoring and sales enablement.
• Initiated and directed the “Security & Legacy Modernization” program that included process reengineering, technology upgrades, security remediation and risk mitigation. Worked under established guidelines and controls, including IT Security Policy, Sarbanes-Oxley, ISO 27001/27002 , NIST 800/1800, SOC 1 & 2, GDPR and corporate policy statements.
• For Oracle 9i/10i to Oracle 11i/12c and SQL Server upgrades and migrations, applied database concepts, methodologies, and architectural approaches encompassing database systems and administration, security, privacy, development and testing support, logical/physical data model and database designs and quality control.

Confidential

Program Manager / Management Consultant

Responsibilities:

• Program Manager and Management Consultant for PLM (i.e. Siemens TeamCenter) implementations including R&D/New Product Development (NPD/NPI) Projects and Requirements Management; Document/Drawing Management; Product Variant Configurations; EBOM to MBOM; ECR/ECN/ECO Workflows; SAP interface (T4S); CAD Integration (SolidWorks, CATIA); MES Integration (Siemens Camstar); Manufacturing Operations Digitalization/Visualization/Collaboration. Managed teams up to 7 consultants with offshore/near-shore development. Internally developed a “PLM Enabled Business Transformation Framework” methodology for PRION’s Consulting Services with emphasis on PLM and global delivery capabilities. Accountable for pursuits and sales of services regarding new and existing PLM programs/Accounts.

Confidential

Sr. Principal / Sr. Program Manager

Responsibilities:

• Directed the Business Strategy and Enterprise Architecture for SAP CRM/ERP/PLM/MES process harmonization program covering Sales, Supply Chain, Procurement, Manufacturing, Service, eBusiness, Finance and HR. Assessed and delivered a global multi-year transformation roadmap and portfolio implementing the SAP CRM, ERP (ECC) and PLM solutions across 60 countries incorporating Strategic Asset Management from an end-customer perspective making the After-Market Service a differentiator in new sales.
• Managed an Agile/Scrum driven DW/BI development and implementation delivering graphical reports and dashboards with real-time production data covering 4 KPIs (Spend, Savings, Emerging Market Sourcing, and Average-Days-of- Payment) displayed across 7 dimensions. The data was extracted via ETL processes from 68 SAP instances worldwide based on an optimized data model design for the data warehouse and data marts.
• Managed several business transformations and system integration programs deploying industry compliant processes and systems enabling Product Lifecycle Management (PLM) solutions to be used as a single point of reference for all engineering and R&D data; Implemented collaboration tools for information sharing, issue management, product design communication, engineering change management, workflows, multi-site product development, CAD and ERP integrations.

Confidential, Atlanta, GA

Sr. Project Portfolio Manager

Responsibilities:

• Managed the portfolio comprised of the implementation and deployment of the Sales & Marketing Equipment module in Oracle PLM (i.e. Agile/Prodika) enhanced with Business Objects (BO) “canned” reports and a BO ad-hoc reporting engine; A GTIN project (Global Trade Information Number) MDM of a TIBCO CIM solution synchronizing TCCC’s end product information over SYNC1 to the GS1 global database; multiple projects for an IT Service Management program (ITSM) utilizing the ITIL for Request-, Configuration-, Change-, Incident-, and Problem- Management utilizing the ServiceNow federated hosted platform solution; an EtQ software implementation for a FDA Compliance Management system.
• Directed and managed over 95+ resources (onshore, offshore, landed, and client teams) with total budget over $7M. Managed the demand planning and forecasting of resource allocations and utilization, managed project work plans, estimated rolling cost (OpEx/CapEx), calculated ROIs, developed charters, reported on status, tracked issues/risks, and controlled the warranty periods on deliveries.

Confidential

Sr. Program Manager

Responsibilities:

• Managed and delivered the portfolio of process improvements- and IT-initiatives for an Aerospace MRO company.
• Projects included a PDM/PLM assessment and selection; ERP (AMOS) optimizations in production- and logistics-processes and interfaces to 3rd party finance package (ABACUS); Internal Control System (ICS) documentation for Process- and IT General Controls; A CRM solution (SharePoint template) to manage Sales Quotations workflow for Part 21 and Part 145.

Confidential

Sr. Program Manager

Responsibilities:

• Managed and delivered a Common Business Process (CBP) solution for the Bergen Engines facility in Norway consisting of common business processes for Engineering, Sales/Projects, Supply Chain Management, Procurement, Manufacturing, Warehousing, and Finance/Cost Accounting.
• Delivered a PLM solution (TeamCenter) for the Engineering and R&D community with CAD integration, product data management, workflow, ERP interfacing, a for commercial marine industry customized ERP (SAP and Infor), Cognos BI reporting, finite scheduling (APO), Vendor Managed Inventory, transfer pricing, product data classification, MAUC, and 3rd party web solutions/ERP/MES integration.
• In addition to the core ERP and PLM solution an ECM (SharePoint) platform in conjunction with a DMS enabled a single point of entry for content management and workflow.

Confidential

Sr. Program Manager

Responsibilities:

• Directed and managed the portfolio consisting of 4 large to medium software development projects delivering automated financial review and trading tools for the Financial Advisors group of an independent brokerage company. Projects included the design, development, and deployment of a ‘Comparison Solution’,
• Rebalancing Tool’, a ‘Website Development Tool’, and the overhaul of an existing ‘Mutual Fund Portal’. Managed budgets over $1M with project team size 12-20 FTE’s. Acted as director, project manager, and as liaison between the business units, the various IS teams, and vendors.

Confidential, San Diego, CA

Program Manager & Management Consultant

Responsibilities:

• Managed a strategic supply chain initiative for a Biotech/Genomics company regarding the integration of a new revenue generating business unit to the existing ERP, MES and PDM platform and other 3rd party software (MS SharePoint, SalesForce.Com, LIMS, and SQL); Optimized ERP and PDM utilization; Improved the ECO workflow, Customer Support and Order Desk processes and developed new Standard Operating Procedures; Conducted financial analysis, reporting, and process improvements for the finance community; Facilitated ‘Best Practice’ management sessions and ERP training.

Confidential, Los Angeles, CA

Sr. Program Manager & Management Consultant

Responsibilities:

• Directed and managed the deployment and integration of the California Case Management System (CCMS) for the Confidential the largest Court System in the World.
• This project utilizes ‘Best-of-Breed’ Technologies and architecture including BEA Weblogic, Oracle database, MS Active Directory, Netegrity SiteMinder, Adobe Document, Crystal Enterprise, Oracle Data Warehouse, Documentum DMS and an interface to a SAP FI/CO installation (CARS) for financial recording and reporting.
• Responsibilities included the setup of the Program Management Office (PMO), recruitment and structuring of a cross functional project organization, project team supervision, data center built/migration, change management, and executing the Initiation and Assessment phase delivering the project charter, project work plan, project handbook, current and future state process workflows, and gap analysis. Reported directly to the CIO.

Confidential, San Diego, CA

Project Manager/Trainer & Management Consultant

Responsibilities:

• For this reputable electronics manufacturer acted as the Project Manager and Oracle finance trainer developing processes, standard operating procedures and improvements of the Oracle application suite utilization as part of the SOX compliance project including improvements of the reporting system for corporate accounting and finance groups.