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Scrum Master Resume

Houston, TX


Experienced agile software development professional with outstanding qualifications and track record in delivering and managing agile software projects. Over four years of hands - on experience as a scrum master and two years business analysis experience with strong communication skills, ability to effectively manage a technical team, quickly comprehend complex subjects and guide products through the full requirement, release and support lifecycle. Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. A demonstrative Scrum Master with a background communicating effectively with and leading high-performance teams. Considered an expert in prioritizing tasks and optimizing workflows.


  • Well versed - in software development lifecycle using agile framework.
  • Evangelist of agile/scrum principles and methodology.
  • 4+ years of scrum experience and other related agile frameworks such as Kanban.
  • SAFe, XP.
  • Agile, balance, Change Management, coach, focus, functional, marketing, meetings, Outlook, processes, Project Management, prototyping, quality, QA, requirements gathering, Scrum, Software Development, teamwork, vision.
  • Risk identification and Bug tracking.
  • Strong communication skills and process implementation.
  • Excellent Oral and written communication.
  • Excellent problem-solving abilities.
  • Public speaking and customer interaction.
  • Online conferencing (especially with offshore teams).
  • Email management software.
  • New employee mentoring and workflow analysis.
  • Customer requirement prioritization and client interaction.
  • Decision making and delivery.
  • Encourage cross functionality.
  • Business analysis and business processes.


Confidential, Houston, TX

Scrum Master


  • Facilitates retrospectives and/or service or operational reviews by providing an environment where candid feedback is welcomed and encourages suggestions from the Agile team members that are targeted towards improving overall team performance.
  • Facilitates timely and efficient daily stand - ups
  • Responsible for creating an energetic, collaborative and motivated team culture.
  • Contributes agile knowledge of values, principles, and practices to help continuously improve the organization-wide adoption and process
  • When appropriate, assists teams in further breakdown of cards/work
  • Partners with other Scrum/Kanban Masters across the organization as necessary
  • Collaborated with clients from concept through final delivery of product or service.
  • Ensured network, system and data availability and integrity through preventative maintenance and upgrades.
  • Ensured team maintains focus on quality and continuous delivery with some support from coach.
  • Helped team on the estimation of effort needed to assigned tasks.
  • Facilitate team meetings and teamwork to continual improvement of team's agile practices.
  • Strong ability to balance data with other factors when making decision, ability to integrate agile principles and work products.
  • Assisted internal and external communication, improving transparency and radiating information.
  • Partnered with the Product Owner, especially with respect to grooming and maintaining the product backlog.
  • Able to manage self and time to meet commitments.
  • In depth knowledge of Software Development Life Cycle process which includes Waterfall and Agile-Scrum.
  • Active participation in discovery sessions, interviews, prototyping, document- reviews, plan setup, plan configuration with clients.

Confidential, Herndon, VA

Scrum Master


  • As a scrum master for the project, I mentored less experienced team members adapt scrum/agile best practices to deliver quality product in a complex environment.
  • Built a trusting and safe environment where problems could be raised without fear of blame, retribution, or judgement, with the goal of eliminating tension and promoting healing and problem solving.
  • Protected team from internal and external distractions to help them focus on daily QA activities to meet sprint goals at the end of each sprint.
  • Actively participated in sprint planning activities, daily stand ups, sprint reviews and sprint retrospectives.
  • Actively participated scrum of scrum meetings with program manager and key players.
  • Encouraged self-organization, meaning that the team itself should remove issues wherever possible.
  • Focused on developing more trusted and collaborative team environment where problems can be raised without fear of blame or being judged with a complete focus on problem resolution.
  • Facilitated discussions, decision making and conflict resolution meetings.
  • Assessed each staff member's responsibilities and delegated tasks to balance each employee's workload.
  • Independently designed and executed company catalog for infrastructure support and development.
  • Proposed technical feasibility solutions for new functional designs and suggested options for performance improvement of technical objects.
  • Coordinated with systems partners to finalize designs and confirm requirements.
  • Consistently met deadlines and requirements for all production work orders.
  • Ability to work effectively in cross functional team environment, and able to balance workload and prioritizes effectively.
  • Worked effectively with multiple Scrum teams both internally and off-shore.
  • Worked effectively with multiple Scrum teams both internally and off-shore.
  • Motivate team players with excellent business, analytical, communication, presentation, and management, technical and written skills.

Confidential, Huntsville, AL

Business Analyst


  • Worked on solving the issues with vendor on daily basis, on live meetings.
  • Updated the existing business process diagrams and created new business process diagram.
  • Studied existing business application and processes, current source system, collected end user requirements and suggested the improvised business process model.
  • Defined and documented the vision and scope of the project.
  • Facilitated meetings among the Change Management, Problem Management and other relevant teams to discuss the impact of the changes, problem tickets and prepare project milestone plans.
  • Met with various groups, including business owners, SMEs (subject matter experts) and marketing team, for requirements gathering in definition Stage.
  • Gathered requirements, developed process model and detailed business policies.
  • Involved in business analysis and project management, coordinating between the team members according to the business requirements.
  • Collected and managed requirements to develop efficient system.
  • Organized and conducted meetings, briefings, demonstrations, conducted JAD sessions, and wrote minutes of project meetings.
  • Increased credibility and client awareness by developing technical/non-technical marketing collateral and presentations, public relations campaigns, articles and newsletters.
  • Recommended operational improvements based on tracking and analysis.
  • Completed and mailed bills, contracts, policies, invoices and checks.
  • Managed team of three direct reports responsible for on-going product optimization, account management and ad placement on company website.

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