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Project Manager Resume

TECHNICAL SKILLS:

Technology implementations include: Collaboration Tools, Extranet and Intranet Sites, E - Commerce Systems, Project Management Systems and Tools, Content Management Systems, Web Portals, Drug Recipe Database Systems, Epic, Oracle/ATG, Vignette, Adobe CQ5, Drupal, Clarity, LiveLink, OPX2 (Planisware)

Technology skills include: Jira, Remedy, SharePoint, OPX2 (Planisware), Niku/Clarity, MS Project, MS Office, SAP, PC/MAC OS, Adobe Acrobat/Photoshop, Vignette Portal, ATG/Oracle, Adobe CQ5 etc.

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

Responsibilities:

  • Owned and Managed Large Scale Projects and Programs
  • Implemented various products, technologies, business processes and Change Management
  • Mentored Junior PMs and assisted in building a PMO

Confidential

Director of IT Web PMO

Responsibilities:

  • Built a Web PMO with digital strategy discipline model incl. tools, templates, PM training, hiring and developing staff; accountable for resource capacity management of PMO
  • Program Managed delivery of an Oracle/ATG E - Commerce Platform & UX, with all general program duties including: Scope, Schedule, Stakeholder Management, Vendor (SOW and PO) Management, Budget Management, Risk Management, SteerCo Management, KPIs and Monitoring and Reporting

Confidential

Portfolio Manager

Responsibilities:

  • Managed portfolios of programs and projects for several functional areas; accountable for: Scope, Schedule, Stakeholder Management, Vendor (SOW and PO) Management, Budget Management, Risk Management, SteerCo Management, KPIs and Monitoring and Reporting
  • Delivered multiple platforms, web applications and more

Confidential

Project Manager

Responsibilities:

  • General Project Management Duties including: Scope, Schedule, Stakeholder Management, Risk Management, SteerCo Management, UX Management, and Reporting

Confidential

Sr. Project Manager

Responsibilities:

  • General Project Management Duties including: Scope, Schedule, Stakeholder Management, Risk Management, SteerCo Management, and Reporting

Confidential

Sr Manager

Responsibilities:

  • Managed product introduction of Confidential printers and multi-function devices

Confidential

Project Coordinator

Responsibilities:

  • Managed all duties of project coordination including: schedule maintenance, meeting management, stakeholder coordination, project documentation management etc.

Confidential, San Francisco

Portfolio and Program Management

Responsibilities:

  • Managed multiple large-scale programs with annual budgets between $7M and $150M
  • Managed Program to build a digital strategy and transformation for www. Confidential .com
  • Managed Program to transform an Engine and Components Shop from paper to Digital Technology
  • Managed Program to transform a Maintenance, Repair and Overhaul (MRO) Organization into a revenue driving stand-alone Business
  • Secured vendors, resources and technology to simultaneously launch on a single enterprise platform and design and templates with a global team of seamlessly integrated vendors and employees
  • Accountable for: scope, schedule, stakeholder management, risk analysis, charter and all program and project management duties
  • Built models, pilots and complete roll-outs for multiple and varied projects and programs
  • Built roadmaps, strategies and cost models for portfolios within Pharma and Aviation Industries
  • Delivered the Change Management and a Heuristic Evaluation and recommendations for UX improvement
  • Provided Leadership and Direction to internal and external Business, Marketing and IT teams aligned with roadmaps

Confidential, Washington, DC

Director Web Program Management E-Commerce

Responsibilities:

  • Built a Project Management Organization dedicated to the Confidential Digital, Web and E-Commerce transformation; hired and trained all PM and BA resources
  • Responsible for leading the Program Management Office to deliver E-Commerce and Document Management Platforms and Process Improvements, with internal and external teams using Agile and SDLC
  • Developed the prioritized and resourced Project Pipeline for the E-Commerce technologies and translated it into a Web Platform Roadmap, collaborating with the Lines of Business Sponsors to set the strategic direction for E-Commerce and www.redcross.org
  • Developed a Web Platform Steering Committee comprised of C-Level Executives to drive Digital funding and decisions; conducted monthly Executive Steer-Co Meetings
  • Created processes and tools for SDLC, Project In-Take, Project Management, Project Pipeline Management, Business Analysis, Release Project Management and Executive Management Dashboard reporting (KPIs) in support of Web Platform and its governance
  • Coached staff to implement the digital and web strategy model for www.redcross.org
  • Partnered with all organizations to secure the best path forward for a Digital Confidential
  • Hosted Leadership Meetings fostering a cross-functional collaboration and continuous improvement model
  • Partnered with external subject matter experts in the Web Platform/E-Commerce Industry to secure guest speakers for Confidential securing the ability to collaborate with trend setters and Industry Changers

Confidential, Washington, DC

Sr. IT Project Manager

Responsibilities:

  • Program Managed and implemented www.redcross.org on the ATG platform with on and offshore teams (with up to 80% remote team) within a very complex infrastructure of 40+ data integrations as well as Business Intelligence and Data Mining Tools
  • Delivered additional apps and BI/Marketing functionality to aid in target marketing for specific donation audiences
  • Transformed web technology from a content management system to a high transaction/E-Commerce system on a new platform with over forty system integration points and multiple payment options with complete financial reconciliation
  • Accountable for all vendor management, schedules, risks, deliverables and project artifacts; closely partnered with VP Marketing to achieve successful implementation
  • Managed program status, executive steering committee updates, risk/mitigation, and program resources in alignment with E-Commerce implementation
  • Delivered www.redcross.org on the new platform with a Marketing Communications Business Center, CMS and a developed the new governance model
  • Managed the redesign of the Confidential Intranet/Collaboration Tool, going from Vignette to Adobe/CQ5; made hiring recommendations to source the Project Manager for site roll out
  • Made recommendations for business process improvement relevant to: Financial Reconciliation, IT Release Management and Business Readiness (OCM)
  • Delivered Marketing Communications Tool to leverage new technology implemented for www.redcross.org
  • Delivered a Mobile App for Face-to-Face donations partnering with Chief Marketing Officer

Confidential, South San Francisco, CA

Project Portfolio Manager

Responsibilities:

  • Managed IT Portfolio of Projects including responsibility for Project Managers, Portfolio Budgets, Resource Allocations, IT Strategy and Roadmap for Research and Development Lines of Business
  • Staffed projects with Project Managers across the Portfolio, focused on CMS, Collaboration Tools, Project Management and Enterprise Resource Planning tools and Web Applications
  • Implemented new web platforms, collaboration tools, software and updates, in very complex software infrastructure models, managing multiple complex projects and programs in parallel
  • Managed all client and executive management interactions for status, issue management and escalation; managed project steering committees and variety of vendors to deliver variety of Web and IT solutions
  • Managed and monitored all project trade off decisions to ensure a consistent alignment between project goals, sponsor requirements, budget and business need
  • Implemented PMO standards and processes for IT project and portfolio management including: budgeting, project delivery, steering committee and program management
  • Winner of Confidential Best Process Excellence Award for Product Launch and Transfer Portfolio Dashboard 2009

Confidential, San Francisco, CA

Sr. Project Manager

Responsibilities:

  • Managed IT projects (SDLC), new systems and M&E
  • Managed implementation of IT systems including: Intranet site, Drug Recipe Database, Drug Labeling, GxP Validated LiveLink, OPX2, Web Applications, as well as Collaboration and Document Management tools with infrastructure integrations
  • Co-developed and implemented PMO standards and tools including an SDLC
  • Mentored junior PMs; interviewed candidates and made hiring recommendations for PMs, BAs and Java Developers to build a PMO

Confidential, San Francisco, CA

Project Manager

Responsibilities:

  • Managed IT projects schedules, risks, milestones, resources, beta, etc.
  • Managed IT maintenance release projects for products and feature enhancements
  • Managed Roll Out of software releases of Confidential radio streaming service within a complex software infrastructure

Confidential, Rochester, NY

Project Manager

Responsibilities:

  • Managed Content Management System (Epic) Implementation, integrating several data sources
  • Created/implemented processes and tools for content management
  • Mentored junior project managers

Confidential, Rochester, NY

Manager Global Launch & Communications Reporting to VP Marketing

Responsibilities:

  • Managed global staff of 11 product launch managers and coordinators
  • Hired, developed and rewarded staff within Managing for Results Model
  • Set strategic direction for Launch and managed functional budget
  • Delivered new processes for Product Launch and Launch Communications
  • Drove Launch of 8 new products, and 20 product updates annually
  • Regularly chaired Quality and Process Improvement Teams

Confidential, Palo Alto, CA

Worldwide Product Launch Manager

Responsibilities:

  • Launched a wide variety of products
  • Trained in Leadership Through Quality Model

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