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Project Manager/sr. Application Analyst Consultant Resume

PROFESSIONAL SUMMARY:

Solution - focused Consultant with 15 years of experience effectively managing diverse organizations while assembling and motivating high performing teams. Skilled in working with teams and project leadership to develop and execute actionable strategic plans that link stakeholder’s vision and strategies. Successful in teaming with sponsors, stakeholders, vendors and key client personnel to develop strategies for using enterprise-wide technology solutions on a national scale to achieve operational goals. Experience in managing onshore/offshore teams in several industries such as ERP, CRM, Transportation and Logistics, Supply Chain, Financials and Healthcare. Experienced in several methodology types such as Waterfall, Agile, Iterative, V-Model.

SKILL:

Technologies: .NET, C#, VB, ASP, GUI, XML, XSL, Security, LDAP, Java, J2EE, EJB, HTML

Application Integration: EDI, ODS, TIBCO, eMerge

Supply Chain/ Logistics: WMS, OMS, Mercury Gate (TMS), SalesLogix, Sage MAS 90

ERP: SAP BW, FI & CO, Sage MAS 500, JD Edwards, Oracle Financials

Application Servers: WebLogic, IIS, WebSphere, eMerge BIS

Database: Oracle, SQL Server

Reporting: SQL Reporting Services, Crystal Reports

Design/development Tools: Rational Rose (RUP), Visio, iRise simulation, Visual Studio, Visual SourceSafe, ClearCase, LoadRunner, Mercury Test Director, PVCS tracker

Operating Systems: Windows 2000/2003, 2012, 2016, Windows XP, Solaris, Unix, Linux

Requirements/Document Management: Microsoft SharePoint, Documentum, Rational RequisitePro, Borland Caliber

CRM: Siebel, Lodestar billing expert, GPS, Microsoft CRM

Clinical Applications/Tools: Cerner PathNet, Soft Lab, Sunquest, PICIS Care Suite, ADT, HL7, Rhapsody, DICOM, Cloverleaf, Clinic Station, resource scheduling, iMedConsent, E-prescribing, Data Innovations, GemWeb, Mediware HCLL, Abbott, Alere, i-STAT, Phillips TMV, Philips iECG, Patient Monitors, McKesson PACS, Agfa PACS

PROFESSIONAL EXPERIENCE:

Project Manager/Sr. Application Analyst Consultant

Confidential

Responsibilities:

  • Managed all aspects of assigned clinical, and projects, including assessments, project planning, scheduling, reporting, tracking, issue management, go-live, and support.
  • Managed multiple vendor relationships, application teams, subject matter experts, and third-party application experts to determine the business needs for interfaces.
  • Developed use cases to validate requirements with stakeholders and end users.
  • Developed product upgrade/replacement road map and presented to Leadership for sign-off/implementation.
  • Managed ADT, Orders, and Results testing in Rhapsody and test environments with multiples vendors across several clinical teams.
  • Worked with the interface group to diagnose and resolve interface-related issues and participating in their projects as needed.
  • Managed vendor and technical team to build lab instrumentation in Data Innovations and test data in GEMWEB and integrated with Beaker.
  • Worked with vendors to create a licensing strategy for serval SaaS applications in and presented to leadership for sign-off.
  • Managed cutover planning, go-live by engaging subject matter experts, managers, vendors, technical teams and Epic team member for six applications and interfaces.
  • Provided go-live support by monitoring interfaces and collaborating with experts to provide permanent resolutions to problems.
  • Coordinated new workflow builds into Philips iECG from TMV Cardiology and builds into EPIC Cupid.
  • Tested DICOM applications for cardiology to ensure compliance with healthcare standards.
  • Managed new Philips IBE/Intellibridge infrastructure build integration with Epic.
  • HCLL - enterprise implementation at Enloe Hospital; interfaced HCLL with Epic including; built new infrastructure, separate test and product interface builds; new test and product order builds. Managed Application testing and validation for sign off. Provided post go-live by troubleshooting and resolve issues, engage vendor as needed
  • Worked with blood bank manager and vendor to validate application as required by 21 CFR Part 11 compliance.
  • Developed business requirements documentation, workflow diagrams, and test cases as mandated by 21 CFR 11 compliance for new blood blank application.
  • Managed ticket queue in Service Now.

Sr. Consultant, Business Analysis

Confidential

Responsibilities:

  • Developed product vision roadmap that aligned with business strategy and presented to Leadership for signoff.
  • Analyzed current business processes and conduct workflow analysis to develop content management requirements across the entire enterprise.
  • Collaborated with stakeholders and vendors to document the integration strategy and approach for new Content Management System and Patient Portal with existing applications.
  • Redesigned and restructured current site to better present information based on workflow analysis in SharePoint 2013.
  • Facilitated requirement workshops to elicit/capture system features, actors, user stories, stakeholders, roles, boundaries, constraints, and business rules.
  • Developed use cases to validate requirements with stakeholders, end users, and technical teams.
  • Developed implementation plan with customers regarding solution parameters, boundaries, acceptance criteria.
  • Tracked test results for management, categorized issues and created and distributed defects reports.
  • Led planning sessions with stakeholders, clinic staff, vendors to identify and analyze gaps in current business processes and systems, and future business processes/systems impacted by the new ICD code sets.
  • Defined scope for ICD-10 implementation program including what is\is not covered in the testing efforts.
  • Led a team of 6 responsible for developing required artifacts and deliverables to include; test plans, test strategies, test procedures test requirements, test cases, and test scenarios and test execution for ICD-10 implementation project to validate and support specific business/systems requirements.
  • Managed offshore resources to developed and executed test scenarios, test scripts and test data to support unit and system integration systems testing.
  • Worked at different stages of Software Development Life Cycle (SDLC) with business users, developers, and stakeholders.
  • Led workflow/process review sessions. Reviewed work plan deliverables & tasks with clinical departments, subject matter experts & workgroups for ICD-10 implementation.
  • Assisted with the development of HIPAA 5010 transaction requirements and analyzed and tested HIPAA ANSI X12 formats including 270/271, 276/277, 834, 835, 837, 997, and NSF formats for interfaces and images to third-party vendor applications.
  • Provided management with a status report during weekly team meeting.

Business Analyst Lead

Confidential

Responsibilities:

  • PMO Analyst for Shell Downstream One - Global Infrastructure Planning Program (GSIP).
  • Collaborated with key business contacts and worked with various IT teams and vendors to design, develop, field-based IT infrastructure and architecture aligned with business strategy and objectives.
  • Elicited/defined requirements to support the subject matter experts in translating those requirements and business processes into an appropriate solution.
  • Translated business requirements into functional requirements/specification documents.
  • Developed and executed test scenarios, test scripts, and test data to support unit and system integration testing.
  • Identified process improvements in IT activities to enhance user experience.
  • Communicated project status & provide timely escalation of issues to ensure project objectives are met and remained on course.

Sr. Consultant, Business Analysis

Confidential

Responsibilities:

  • Participated in planning sessions with stakeholders to analyze current business processes and systems, per new Medicaid/Medicare CMS guidelines.
  • Performed GAP analysis of business rules, business and system process flows, and requirements.
  • Prepared requirements documents, and translated processes and requirements into specification and design.
  • Collaborated with developers to review functional requirements and functional specifications in order to clarify the solution.
  • Assisted with internal acceptance and regression testing for FACETS application and claims processing for tested members accumulator.
  • Analyzed and tested HIPAA 4010 and 5010 standards for 837P,835, 837 EDI X12 transactions, related to providers, payers, subscribers, and other related entities.
  • Tracked and reported project plans, risks, issues logs, produced status report to PMO.
  • Organized project documentation on SharePoint portal and shared drive.

Mgr., Business Analysis

Confidential

Responsibilities:

  • Worked closely with clinical leadership and clinical staff in determining how technology might assist in addressing their needs, and translated them into solid system design, with an emphasis on enhancing patient care tools and improving user productivity.
  • Facilitated user ceremonies to elicit/capture system features, actors, user stories, stakeholders, roles, boundaries, constraints, and business rules.
  • Performed GAP analysis of business rules, business and system process flows, and high-level requirements.
  • Designed and developed UI components and held prototype design sessions with end-users and stakeholders to get buy-in.
  • Conducted review sessions with offshore resources to review requirements and user stories.
  • Collaborated with developers to develop technical specifications to defined solution.
  • Managed offshore resources to developed and executed test scenarios, test scripts and test data to support unit and system integration systems testing.
  • Collaborated with developers to review user stories, functional requirements and develop technical specifications to defined solution.

Sr. Consultant, Business Analysis

Confidential

Responsibilities:

  • Worked with Leadership to define the product release vision and roadmap.
  • Facilitated ceremonies, including the daily review, product backlog refinement, sprint review, sprint retrospective, and sprint planning.
  • Assisted the Product Owner with refining the product backlog.
  • Gathered and documented functional requirements from end users and stakeholders to support multi-modal global supply chain management system, global centralized customer/vendor application with integration to financial systems.
  • Conducted requirement workshops to elicit/capture system features, actors, stakeholders, roles, boundaries, constraints, and business rules.
  • Performed GAP analysis of business rules, business and system process flows, and requirements.
  • Created business process models, user stories, and prototypes, to crystallize actors/artifact relationships for the development team.
  • Developed and execute test plans, test strategies, test procedures test requirements, test cases, and test scenarios.
  • Assisted with internal acceptance and regression testing including identifying test scenarios and participating in test plan walkthroughs by providing feedback on test plans covering basic functionality, executing tests to ensure proper functioning of the systems, logging defects and participating in the debriefs.
  • Managed testing efforts between product development teams and offshore testing team.
  • Followed agile development methods.

Business Analyst HealthCare

Confidential

Responsibilities:

  • Oversaw all facets of EDI implementation for multiple vendors, from enrollment to successful adjudication of 835 and 837 messaging. Clients include single as well as multiple doctor.
  • Facilitated JAD sessions to gather and document business requirements and system design.
  • Developed Test Plans, Test Cases and Test Scripts to define the scope of overall quality assurance testing.
  • Analyzed and tested HIPAA 4010 and 5010 standards for 837,835,834,270,271 EDI X12 transactions, related to providers, payers, subscribers, and other related entities.
  • Worked closely with developers in translating business requirements into design specifications.
  • Worked with the infrastructure team to evaluate current infrastructure and recommendations for conversion to Microsoft CRM.
  • Collaborated with developers to review functional requirements and technical specifications and define solution.

Business Systems Analyst

Confidential

Responsibilities:

  • Assigned to Confidential ’s PMO Project Devilry and Execution Team.
  • Assisted Project Managers and Program Managers in handling daily activities.
  • Created and maintained Stage Gate templates and timelines.
  • Participated with goal and objective to evaluate the initial set of solution alternatives to be identified (CPDEP Phases 1 &2).
  • Participated in Develop preferred alternatives to define requirements and map high-level end to end business scenarios/ business processes for system implementation (CPDEP Phases 3).

Sr. Consultant, Business Analysis

Confidential

Responsibilities:

  • Functioned as the Project Manager/ Sr. Consultant assigned to worked closely with clinical leadership and clinical staff to determine how technology might assist in addressing their needs, and translated them into solid system design, with an emphasis on enhancing patient care tools and improving user productivity.
  • Defined project scope of work for implementing for enhancements based on Order Entry requirements standards.
  • Facilitated requirement gathering sessions with Subject Matter Experts (SME’s) and Key Project Stakeholder to document requirements for the next generation Physician Order Entry System.
  • Performed policy and procedural gap analysis to analyze the gaps that exists between the present status of the system and HIPAA changes.
  • Defined requirements and testing artifacts for the implementation of a new Laboratory IT System/application, wherein Cerner Classic application and infrastructure were retired and SCC "Soft" Lab modules was implemented. The project included conversion of all major modules General Laboratory, Microbiology, Pathology, and Billing.
  • Built a new Center lab, Lab and Outpatient Services lab to include connecting new instrumentation, testing orders, results and providing support.
  • Worked with Product Mgr of SoftLab Department to validate software and improve overall product reliability.
  • Used Business object -oriented modeling approach to define business process modeling/data mapping and as-is and to-be workflow documents, use case, functional requirements, gap analysis.
  • Assisted in the development of process and procedures for requirements management system across integrated IT systems.
  • Collaborated with programmers to refine functional requirements and develop technical specifications and defined solution.
  • Developed test scenarios and documented/communicated any special testing requirements on individual projects.
  • Implemented and coordinated system go-live, worked with customers regarding solution parameters, boundaries, acceptance criteria.
  • Worked with external lab vendor, internal labs to plan, build, document lab interfaces between hospital and laboratories via Rhapsody, and Soft lab Interface engines.
  • Developed instructor's guides, demos, materials and facilitated .

Sr. Consultant-Lead

Confidential

Responsibilities:

  • Defined requirements and scope for implementing vulnerability assessments, including application security assessment.
  • Participated in the development of access-controls, separation of duties, and roles for JD Edwards migration to Oracle.
  • Analyzed and modeled relevant business processes, rules data relationships in collaboration with business process team.
  • Organized and supervised formal reviews of development documentation to include requirements and system test plans.
  • Defined and Coordinated efforts between product development teams and offshore enterprise test team

Business Systems Analyst

Confidential

Responsibilities:

  • Responsible for the development of detailed financial reporting design and technical specification and user documents for Retail Mortgage Lending.
  • Created detailed use-cases and workflow diagrams to flush out requirements.
  • Responsible for the creation of all QA supporting documentation such as estimates, test strategies and approach documents.
  • Translated requirement documents into test cases and test scenarios.

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