PROFESSIONAL EXPERIENCE:

Confidential

Project Manager Consultant

Responsibilities:

• Re - engineering HSB systems processes in federal context, including core processes and workflows. Delivered a complete system, within the constraints of scope, quality, time and cost. Completed Federal project solutions utilizing the Federal System Life-Cycle (EPLC) processes.
• Systems integration and data migration of legacy HSB system to the new EHSA system and cloud operations.
• Prepared various SDLC (ELPC) required documents such as Architecture and Implementation documentation, business requirements review and follow up about systems and implementation requirements, MS Project plan, generation of all management and stakeholder reports, and all project meeting facilitations.
• Led design, development, and implementation effort for system application modules such as Finance/Accounting/Purchasing (including AR, AP, GL, PO), CRM of employees, Lab Research and Researcher Management, Hazardous Waste Service Management, Content Management System for Employee Training
• Served as the primary point of contact for the sponsors and scientific/laboratory stakeholders for communications to and from the technical teams. Facilitated workshops with key stakeholders and scientific subject matter experts to architect and implement the proposed requirements/solutions.
• Provided risk and issue management, with directed and documented communications and or escalations to primary IT management, stakeholders, and sponsors.
• Responsible for timelines and deliverables that met project goals and budget
• Work with financial stakeholders to ensure that the project processes and deliverables were within financial and regulatory guidelines
• Managed a project team of 19 members (Analysis, Development, QA, Vendor Support) to ensure timely delivery and quality of all project deliverables. On boarded new project hires. Provided employee performance reviews, reviewed and signed all project staff and contractor timesheets.
• Developed and exercised scope change control to manage the change process and alleviate “scope creep”.
• Performed project closeout, including stakeholder transitional operations manual and lessons earned activity
• Consulted with hardware infrastructure and network groups to support all production of business cases.
• Led hybrid Iterative Agile project process and planning, modularly grouped iterations, modular oriented epics with user stories. Each iteration contained its own Planning, Requirements Analysis & User Stories, System vs Modular design considerations, coding and unit test considerations, data transfer and exchange considerations, incident and change management processes, quality assurance, iterative user experience exercises, iterative and final UAT and sign off.
• Managed project team efforts in software engineering, quality assurance, and bioinformatics.
• Led IT security in recognition of key dependencies, risk management, and task completions in alignment with relevant project milestones and benchmarks.
• Identify and mitigate issues and risks with current NIEHS and NIH processes, with continuous EHSA system process improvement.
• Managed appropriate approvals necessary for compliance.
• Deliver presentations of findings and analysis; developed high level prototype designs
• Worked closely with remote COTS vendor product management and technical team, NIH and NIEHS subject matter experts to deliver the optimal customer solution.
• Coordinated functional testing, with combined UX and UAT sessions. Added UX as a project KPI.
• Coordinated and delivered training for new business processes and artifacts
• Successful final project delivery by employing project team enablement within budget and project scope

Confidential, RTP, NC

Senior Business System Analyst

Responsibilities:

• Member of a technical team that created a business glossary for use by the PPD Business Analytics group, using Informatica Metadata Manager and Informatica Analyst.
• The same team redesigned and implemented the corporate Oracle data warehouse per CRISP methodology.

Confidential, Raleigh, NC

Senior Business System Analyst

Responsibilities:

• Project support for federally mandated healthcare insurance remediation activities

Confidential, Research Triangle Park, NC

Project Manager & Business Systems Analyst

Responsibilities:

• Created project plans in MS Project and schedules in MS Project and Excel.
• Responsibility for budget, resource, and project timeline creation and tracking.
• Elicitation and definition of project scope, work structure breakdown, resource allocations and associated budgets.
• All projects were on schedule and under budget targets.
• Reported project progress to PMO and stakeholders, in both meetings and report deliverables.
• Defined project system requirements based on elicitation and analysis of business process requirements of new and existing systems in the System Requirements Analysis documentation
• Produced concise and clear system design requirements, functional specifications, use cases, and functional solutions to document and maintain project goals in the System Design Specification document.
• Advised and counseled QA and Development teams regarding results of UAT and potential user experience ramifications. Added successful UX as a project KPI.
• On boarding of new project hires
• Created and maintained requirements traceability matrix, issues and change logs.
• Counseled developers regarding special coding ramifications of design requirements
• Appointed by management for full voting membership of the Entitlements Review Board in 12/2009, which governs all brokerage system access profiles, including all new internal and external business and system rules and exceptions.
• Cofounder of the Workplace Investing (national corporate division) System Analysts Forum to promote knowledge sharing, networking and cross-consultation among systems analysts within the Confidential analyst community, both nationally and internationally.

Confidential, Raleigh, NC

Project Manager

Responsibilities:

• Positioned by management as a Project Manager and Customer Technical Consultant between Customer Business Units and the Confidential ecommerce CRM development technology.
• Elicitation and definition of project scope, work structure breakdown, resource allocations and associated budgets.
• Created workflow models and business process models as supporting documents of customer requirements and gap analysis
• Counseled developers regarding special coding ramifications of design requirements and user experience considerations.
• Supported and facilitated customer UAT and internal test sessions from development to production
• Facilitated client meetings and conducted detailed interviews at both staff and C-level executive solicit in depth user requirements
• On boarding of new project hires
• Generated all project delivery goals in a timely and cost effective manner
• Recognized with three awards from Confidential senior management by customer management nomination for exceptional project commitment and performance