Scrum Master, Agile Project Manager, Agile Coach Resume
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PROFESSIONAL PROFILE:
- SAFe Certified Agile Servant Leader experienced in delivering strategic IT project plan solutions and objectives in dynamic environments.
- A high energy Agile manager with outstanding vertical and horizontal communication skills and the ability to manage multiple Agile Stream activities to ensure organizational alignment.
- An organized self - challenging leader with demonstrated ability to engage multiple teams and Executive Stakeholders, promote collaboration, manage change and ensure buy in.
- Experienced with organizations from Confidential 100 corporations to start ups. Specific industries include Apparel, Biotechnology, Home Entertainment, Film/Television Production, Ecommerce and Finance. Project experience includes SAP, Supply Chain, PPM tool implementation, Scrum, Kanban, Global Agile Coach, fluent in French.
- Provided functional direction to Executive Management and IT in change management, process reengineering and restructuring into an Agile organization
- Guided organizational alignment, communications, and security standards throughout the project lifecycle including: data gathering, system design and development, business readiness, system testing and to ensure cross-divisional best Agile practices
- Managed and provided guidance in changing a culture from Waterfall to a highly Agile Environment, successfully implemented SAFe Agile Lean practices
PROFESSIONAL EXPERIENCE:
Confidential
Scrum Master, Agile Project Manager, Agile Coach
Responsibilities:
- Support multiple delivery teams within a fast-paced application development environment
- Build high performing teams and shippable product
- Responsible for leading Agile project coordination to support various upstream and downstream teams
- Serve as the servant leader for the teams to ensure clear communication and organization of the team Monitor and support the Product Owners in managing the production backlog
- Facilitate core Agile ceremonies
- Utilize project coordination expertise and financial tools such as Jira, Confluence, Sharepoint, and SAP to support upstream and downstream teams throughout SDLC.
- Engage stakeholders, contributors and technical resources to analyze user needs and resource limitations
- Facilitate the discussions of complex, high value IT delivery projects that require the coordination of development work or technology work on multiple platforms to achieve desired functionality
- Serve as knowledge source within project teams as assigned
- Communicate committed stories for the upcoming sprint to backlog owners and stakeholders
- Represent the team daily at the Scrum of Scrums (S2) meeting to report impediments for escalation
- Facilitate scrum ceremonies for the team (S1, Planning, Retrospective, Grooming & Review/Demo)
- Facilitate impediment resolution in a timely, cost effective manner. Act as a conduit to other teams and LOBs with which the team is interacting
- Track and produce key metrics (e.g., Velocity, Cycle Times, Points per Release, Burn Down/Up Charts)
- Successfully Implemented Best Practices for Lean Agile Project Management
- Increased morale and productivity of a key financial team through metrics, team building, and Agile Practices
- Guided team from Scrum to Kanban within 3 months
Confidential
Agile Delivery Manager, Iteration Manager, Agile Coach
Responsibilities:
- Coached teams on specific Agile Lean values, principles and Best Practices
- Championed needs of business teams and stakeholders throughout the development process, ensuring delivery aligns with original goals and objectives
- Project Manager leading multiple teams through the Agile/Scrum/Kanban process
- Facilitated standups, showcases, retrospectives & iteration planning, increase velocity
- Managed milestones as driver for weekly iterations
- Managed release readiness, unlock requests, Change Board requests & entire release cycle from inception to post branch-cut
- Successfully championed new initiatives to leadership team
- Partnered with Business Analyst to drive customer requirements
- Liaison with Customers and Business to deliver requirements
- Implemented continuous improvement strategies for teams
- Worked with management on budget and interview process
- Led presentations to SVP’s and Leadership on Release and Iteration Completeness
- Participated/managed in monthly stakeholder showcases
- Supported Creation of new 2017 Scorecard (Quality)
- Successfully Implemented Best Practices for Lean Agile Project Management
- Increased productivity by 25%
- Guided team from Waterfall to Agile within 3 months
Confidential
Agile Project Manager, Iteration Manager, Agile Coach
Responsibilities:
- Coached teams on specific Agile Lean values, principles and Best Practices
- Removed blockers, call out risks, and resolve issues for the team
- Managed iteration flow, collaborate with Product Managers on backlog prioritization
- Worked with high performing teams and continuously challenge them to improve further
- Managed multiple inceptions and technical design sessions
- Guided Teams thru the development of an MVP, and help the team derive the next step of the product
- Ran Teams through Retrospectives, continuously fostered cycles of constant retrospection
- Manage Financial Planning and Tracking in SAP
- Successfully Implemented Best Practices for Lean Agile Project Management
- Ensured goals for design completion were met on time and on budget
- Guided building 2 highly innovative and flexible Agile teams
Confidential
Engineering Project Manager
Responsibilities:
- Performed Scrum Master Role, led daily scrums, ensured team stayed on track to deliver the
- Communicated, issues and dependencies, mitigated conflicts and risks to keep the project plan on track.
- Fostered mature Agile culture, Coached teams on Best Agile Practices
- Project Planning and Management - Defined project scope and schedule while focusing on regular and timely delivery of value; organized and led project status and working meetings; prepared and distributed progress reports; managed risks and issues; corrected deviations from plans; and performed delivery planning.
- Team Management - Assisted in team development while holding teams accountable for their commitments, removed blockers
- Product Owner Support - Supported the Product Owner in managing customer expectations for project deliverables, managed stakeholder communications, and supported implementation of an effective system of project governance.
- Process Management and Improvement - Defined and implemented a detailed project management process and championed ongoing process improvement initiatives to implement best practices for Agile Project Management.
- Team building - promoted empowerment of the team, supported each team member to incentivize engagement in the project, and encourage a sustainable pace with high-levels of quality for the team
- SAP Intro Trainer
- Designed and implemented PMO Metrics and Agile Dashboard which resulted in decreased project costs
- Implemented Best Practices for Agile Project Management ensuring release goals were met on time and on budget
- Implemented successful method for managing Hot Fix customer resolutions, resulted in faster solutions for lower cost
Confidential
Portfolio & Project Management
Responsibilities:
- Provide Forecast to actuals analysis of budget variances and CAPEX spend vs OPEX spend
- Designed and managed Project schedules, budgets, and finances (SAP, Excel, Clarity, MS Project)
- Managed and resolved Risks and Issues (Excel, Sharepoint)
- Implemented and maintained weekly status updates and reports (Power point, Excel, Sharepoint)
- Managed and facilitated Team collaboration (Excel, Sharepoint)
- Managed and supported team through high level of change in fast paced dynamic environment
- Researched, sourced, and analyzed project and financial data to meet project/program/portfolio level reporting requirements
- SAP Super User
SAP PMO Analyst
Confidential
Responsibilities:
- Managed coordinated and reconciled all purchase order accounting for Levi’s EMEA SAP implementation (100MM+ Pos = $38MM+ Project spend)
- Managed on board processing, Resource tracking, completion of roll off activities for over 300 project consultants and permanent employees
- Provided analysis and recommendations to Project/Program Managers and stakeholders for resource management; assessing skill demand vs. availability, impacted IT areas and trends to identify/mitigate program risks
- Supported Agile coaching and lean Agile practices
- Successfully managed implementation of communication processes and tools for operating of new Supply Chain team
- Designed, implemented new process to increase efficiency, speed for On Boarding over 200 Resources for big SAP implementation - resulted in over $100K in hard cost savings
Confidential
SAP Project Consultant
Responsibilities:
- Successfully managed year-end 1099 reporting project and additional SOX compliance requests
- Ensured compliance with audit and SOX requirements for vetting and on boarding new vendors into SAP system
- Developed and maintained communications and relationships with internal client groups
- Provided daily, weekly, and monthly metrics measuring individuals’ performance, team performance
- Fostered an Agile Culture and served as an Agile Coach
- Resolved bottle neck issue Reduced backlog of invoices awaiting tax withholding in SAP, which resulted in avoidance of over $1MM in IRS fines
- Aided in discovery and resolution of security segregation of duties issue in SAP roles for Vendor Master Team
- Strengthened integrity of SAP Vendor Master Database
Confidential
SAP PMO Analyst
Responsibilities:
- SAP implementation partner management and resource acquisition
- Managed on board processing and tracking, completion of roll off activities for all SAP project consultants
- Managed execution of contracts with WB VP’s and vendors for engagement of SAP professionals
- Maintained Web based resource management tool, a web-based database for on boarding & off boarding SAP consultants, updating rates, service & deliverables and reporting
- Web based resource management tool Super User for Warner Home Entertainment, Vanguard SAP Implementation and Supply Chain
- Addressed/resolved system access issues for SAP consultants working on shore (US & Europe) and off shore (India)
- Coordinated with Finance Team: Project budget forecasting and budget/Clarity/Web based resource management tool reconciliation
- Managed development and allocation of organizational business structures
- Liaison with Project Methods and Change Governance Department to ensure compliance with policies and procedures
- Published team documents, access tracking spread sheets, and contracts to web based document repository tool
