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Scrum Master, Agile Project Manager, Agile Coach Resume

PROFESSIONAL PROFILE:

  • SAFe Certified Agile Servant Leader experienced in delivering strategic IT project plan solutions and objectives in dynamic environments.
  • A high energy Agile manager with outstanding vertical and horizontal communication skills and the ability to manage multiple Agile Stream activities to ensure organizational alignment.
  • An organized self - challenging leader with demonstrated ability to engage multiple teams and Executive Stakeholders, promote collaboration, manage change and ensure buy in.
  • Experienced with organizations from Confidential 100 corporations to start ups. Specific industries include Apparel, Biotechnology, Home Entertainment, Film/Television Production, Ecommerce and Finance. Project experience includes SAP, Supply Chain, PPM tool implementation, Scrum, Kanban, Global Agile Coach, fluent in French.
  • Provided functional direction to Executive Management and IT in change management, process reengineering and restructuring into an Agile organization
  • Guided organizational alignment, communications, and security standards throughout the project lifecycle including: data gathering, system design and development, business readiness, system testing and to ensure cross-divisional best Agile practices
  • Managed and provided guidance in changing a culture from Waterfall to a highly Agile Environment, successfully implemented SAFe Agile Lean practices

PROFESSIONAL EXPERIENCE:

Confidential

Scrum Master, Agile Project Manager, Agile Coach

Responsibilities:

  • Support multiple delivery teams within a fast-paced application development environment
  • Build high performing teams and shippable product
  • Responsible for leading Agile project coordination to support various upstream and downstream teams
  • Serve as the servant leader for the teams to ensure clear communication and organization of the team Monitor and support the Product Owners in managing the production backlog
  • Facilitate core Agile ceremonies
  • Utilize project coordination expertise and financial tools such as Jira, Confluence, Sharepoint, and SAP to support upstream and downstream teams throughout SDLC.
  • Engage stakeholders, contributors and technical resources to analyze user needs and resource limitations
  • Facilitate the discussions of complex, high value IT delivery projects that require the coordination of development work or technology work on multiple platforms to achieve desired functionality
  • Serve as knowledge source within project teams as assigned
  • Communicate committed stories for the upcoming sprint to backlog owners and stakeholders
  • Represent the team daily at the Scrum of Scrums (S2) meeting to report impediments for escalation
  • Facilitate scrum ceremonies for the team (S1, Planning, Retrospective, Grooming & Review/Demo)
  • Facilitate impediment resolution in a timely, cost effective manner. Act as a conduit to other teams and LOBs with which the team is interacting
  • Track and produce key metrics (e.g., Velocity, Cycle Times, Points per Release, Burn Down/Up Charts)
  • Successfully Implemented Best Practices for Lean Agile Project Management
  • Increased morale and productivity of a key financial team through metrics, team building, and Agile Practices
  • Guided team from Scrum to Kanban within 3 months

Confidential

Agile Delivery Manager, Iteration Manager, Agile Coach

Responsibilities:

  • Coached teams on specific Agile Lean values, principles and Best Practices
  • Championed needs of business teams and stakeholders throughout the development process, ensuring delivery aligns with original goals and objectives
  • Project Manager leading multiple teams through the Agile/Scrum/Kanban process
  • Facilitated standups, showcases, retrospectives & iteration planning, increase velocity
  • Managed milestones as driver for weekly iterations
  • Managed release readiness, unlock requests, Change Board requests & entire release cycle from inception to post branch-cut
  • Successfully championed new initiatives to leadership team
  • Partnered with Business Analyst to drive customer requirements
  • Liaison with Customers and Business to deliver requirements
  • Implemented continuous improvement strategies for teams
  • Worked with management on budget and interview process
  • Led presentations to SVP’s and Leadership on Release and Iteration Completeness
  • Participated/managed in monthly stakeholder showcases
  • Supported Creation of new 2017 Scorecard (Quality)
  • Successfully Implemented Best Practices for Lean Agile Project Management
  • Increased productivity by 25%
  • Guided team from Waterfall to Agile within 3 months

Confidential

Agile Project Manager, Iteration Manager, Agile Coach

Responsibilities:

  • Coached teams on specific Agile Lean values, principles and Best Practices
  • Removed blockers, call out risks, and resolve issues for the team
  • Managed iteration flow, collaborate with Product Managers on backlog prioritization
  • Worked with high performing teams and continuously challenge them to improve further
  • Managed multiple inceptions and technical design sessions
  • Guided Teams thru the development of an MVP, and help the team derive the next step of the product
  • Ran Teams through Retrospectives, continuously fostered cycles of constant retrospection
  • Manage Financial Planning and Tracking in SAP
  • Successfully Implemented Best Practices for Lean Agile Project Management
  • Ensured goals for design completion were met on time and on budget
  • Guided building 2 highly innovative and flexible Agile teams

Confidential

Engineering Project Manager

Responsibilities:

  • Performed Scrum Master Role, led daily scrums, ensured team stayed on track to deliver the
  • Communicated, issues and dependencies, mitigated conflicts and risks to keep the project plan on track.
  • Fostered mature Agile culture, Coached teams on Best Agile Practices
  • Project Planning and Management - Defined project scope and schedule while focusing on regular and timely delivery of value; organized and led project status and working meetings; prepared and distributed progress reports; managed risks and issues; corrected deviations from plans; and performed delivery planning.
  • Team Management - Assisted in team development while holding teams accountable for their commitments, removed blockers
  • Product Owner Support - Supported the Product Owner in managing customer expectations for project deliverables, managed stakeholder communications, and supported implementation of an effective system of project governance.
  • Process Management and Improvement - Defined and implemented a detailed project management process and championed ongoing process improvement initiatives to implement best practices for Agile Project Management.
  • Team building - promoted empowerment of the team, supported each team member to incentivize engagement in the project, and encourage a sustainable pace with high-levels of quality for the team
  • SAP Intro Trainer
  • Designed and implemented PMO Metrics and Agile Dashboard which resulted in decreased project costs
  • Implemented Best Practices for Agile Project Management ensuring release goals were met on time and on budget
  • Implemented successful method for managing Hot Fix customer resolutions, resulted in faster solutions for lower cost

Confidential

Portfolio & Project Management

Responsibilities:

  • Provide Forecast to actuals analysis of budget variances and CAPEX spend vs OPEX spend
  • Designed and managed Project schedules, budgets, and finances (SAP, Excel, Clarity, MS Project)
  • Managed and resolved Risks and Issues (Excel, Sharepoint)
  • Implemented and maintained weekly status updates and reports (Power point, Excel, Sharepoint)
  • Managed and facilitated Team collaboration (Excel, Sharepoint)
  • Managed and supported team through high level of change in fast paced dynamic environment
  • Researched, sourced, and analyzed project and financial data to meet project/program/portfolio level reporting requirements
  • SAP Super User

SAP PMO Analyst

Confidential

Responsibilities:

  • Managed coordinated and reconciled all purchase order accounting for Levi’s EMEA SAP implementation (100MM+ Pos = $38MM+ Project spend)
  • Managed on board processing, Resource tracking, completion of roll off activities for over 300 project consultants and permanent employees
  • Provided analysis and recommendations to Project/Program Managers and stakeholders for resource management; assessing skill demand vs. availability, impacted IT areas and trends to identify/mitigate program risks
  • Supported Agile coaching and lean Agile practices
  • Successfully managed implementation of communication processes and tools for operating of new Supply Chain team
  • Designed, implemented new process to increase efficiency, speed for On Boarding over 200 Resources for big SAP implementation - resulted in over $100K in hard cost savings

Confidential

SAP Project Consultant

Responsibilities:

  • Successfully managed year-end 1099 reporting project and additional SOX compliance requests
  • Ensured compliance with audit and SOX requirements for vetting and on boarding new vendors into SAP system
  • Developed and maintained communications and relationships with internal client groups
  • Provided daily, weekly, and monthly metrics measuring individuals’ performance, team performance
  • Fostered an Agile Culture and served as an Agile Coach
  • Resolved bottle neck issue Reduced backlog of invoices awaiting tax withholding in SAP, which resulted in avoidance of over $1MM in IRS fines
  • Aided in discovery and resolution of security segregation of duties issue in SAP roles for Vendor Master Team
  • Strengthened integrity of SAP Vendor Master Database

Confidential

SAP PMO Analyst

Responsibilities:

  • SAP implementation partner management and resource acquisition
  • Managed on board processing and tracking, completion of roll off activities for all SAP project consultants
  • Managed execution of contracts with WB VP’s and vendors for engagement of SAP professionals
  • Maintained Web based resource management tool, a web-based database for on boarding & off boarding SAP consultants, updating rates, service & deliverables and reporting
  • Web based resource management tool Super User for Warner Home Entertainment, Vanguard SAP Implementation and Supply Chain
  • Addressed/resolved system access issues for SAP consultants working on shore (US & Europe) and off shore (India)
  • Coordinated with Finance Team: Project budget forecasting and budget/Clarity/Web based resource management tool reconciliation
  • Managed development and allocation of organizational business structures
  • Liaison with Project Methods and Change Governance Department to ensure compliance with policies and procedures
  • Published team documents, access tracking spread sheets, and contracts to web based document repository tool

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