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Senior It Data Center Migration Program Manager Resume

OBJECTIVE:

To obtain a challenging opportunity in the field of IT Management that allows me to drive IT Best Practices by fostering good communication, leadership by example and focus to a team in the spirit of excellence. I get things done with no excuses; my drive is to make sure that key Infrastructure Initiatives and Software Development initiatives are completed on - time and on-budget.

SUMMARY:

  • Confidential is a highly skilled, fast-paced and seasoned Confidential 500 company consultant with CxO level­­­­­­ competencies in IT Management.
  • He has extensive cross-functional experience that makes him very effective in International Project Recovery & Rescue Service.
  • His consulting career is rich with knowledge of all project phases - initiating, planning, executing, controlling, and closing - across a wide variety of projects.
  • Twenty-seven years’ experience in Data Center Management & Implementations ranging from Small, Medium and Large Enterprise environments.
  • He has successfully led a diverse range of engagements including International Software Development Programs (Java + Web-based applications), Enterprise Application Migrations, Global Outsourcing of IT services, Infrastructure Mergers and Acquisitions, Planning and build-out of corporate Enterprise Architecture Design, Development, Test and Production systems implementations.
  • Confidential has excellent English and German oral and written communications skills; he adapts quickly to S/M/L multi-cultural environments.

PROFESSIONAL EXPERIENCE:

Confidential

Senior IT Data Center Migration Program Manager

Responsibilities:

  • Managed multiple Data Center Migrations involving 275+ Meditech Magic & Meditech 6.0 systems from locally run sessions to centralized model in High Availability Tier 1 Data Center; application externally facing Healthcare systems for Doctors/Hospitals--geographically dispersed
  • Data Center Consolidation and centralization of systems 1200 Servers (275 Physical/925 Virtual machines); Decommissioned 425 servers
  • Managed Post-Migration activities include the decommissioning data center hardware all of the respective regions where applications were decentralized
  • Facilitated Migration Command Centers (War Rooms) with multiple IT Engineering disciplines, Consulting Vendors and the Business Divisions present; post-migration infrastructure support and application Triage Team Support; oversaw resource planning, and program scheduling MS Project milestones reporting and Jira 7.13 (Packaged as DYNAMO)
  • Communicated daily migration status to C-Level Leadership to both consulting firms and End Client IT Leadership

Technologies used: RecoverPoint For VMs (RP4VMs), Recovery Point Classic, V2V; Storage VMOTION and migration of WINTEL, and P-V-P migrations;

Confidential

Senior IT Data Center Migration Manager

Responsibilities:

  • Managed a Data Center Migration involving F5 Network Deployment & Refresh globally (Americas, EMEA, APAC, DR) for high availability, externally facing Healthcare systems for Doctors/Hospitals--geographically dispersed
  • Managed 50 XIV Production Host Migrations in HA Healthcare Environment with very tight migration windows
  • Managed Migration for Cisco Access Control (ACS) migration of all managed network devices to Cisco Identity Services Engine (ISE) globally for the four Data Center environments (Americas, EMEA, APAC, DR); Post-Migration activities include the decommissioning of the ACS Platforms in all of the above respective regions
  • Facilitated Migration War Room with multiple IT Engineering disciplines, Consulting Vendors and the Business Divisions present; post-migration infrastructure support and application Triage Team Support; oversaw resource planning, and program scheduling MS Project milestones reporting
  • Communicated daily migration status to C-Level Leadership to both consulting firms and End Client IT Leadership

Technologies used: TACACS, Cisco ACS 4.2, IBM XIV Replication, V2V; Storage VMOTION and migration of WINTEL, and LINUX platforms

Confidential, Irving , TX

Senior IT Data Center Migration Manager

Responsibilities:

  • Managed a Five Phased Data Center Migration for high availability systems--geographically dispersed
  • Conducted and organized Daily SCRUM Standups with Client, Consulting Vendors, and Engineering Teams
  • Facilitated Migration War Room with multiple IT Engineering disciplines, Consulting Vendors and the Business Divisions present; post-migration infrastructure support and application Triage Team Support; oversaw resource planning, and program scheduling via eMPIR Migration tool and MS Project milestones reporting
  • Output of the Data Center Migration included the creation of the Disaster Recovery Environment where the previous Data Center resided, and now where replication and TSM Back-Ups take place
  • Communicated daily migration status to C-Level Leadership to both consulting firms and End Client IT Leadership

Technologies used: IBM XIV Replication, P2V, V2V, Lift/Shift; Oracle Financials Suite; Used Storage VMOTION and used DoubleTake for replication and migration of WINTEL, and LINUX

Confidential, Plano, TX

Senior IT Infrastructure Manager

Responsibilities:

  • Consolidated two Data Centers to main centrally location DC; migrated applications, Enterprise Network & Servers, and closed the Data Centers down to exit real-estate
  • Manage team of 40+ associates, contractors, vendors and consultants filling critical delivery roles (i.e., Construction, Electricians, Cabling, Information Security, Wintel Group, Bank Security, Project Managers, Program Managers, Scrum Masters, Portfolio Managers, Release Management Engineers, Data Center, Fidelity Investments), directly accountable for proactive management of DID budget & schedule of Retail Bank Branch openings
  • Responsible for delivery of Technology infrastructure for enterprise Office buildings and Retail branches - including new builds, decommissions, consolidations, and large employee moves across the South Central region

Confidential, Plano, TX

Senior IT Infrastructure Manager

Responsibilities:

  • Managed POS Software Deployments within Enterprise during Software Development Cycles and Pre-Production Readiness
  • Facilitated Strategic Infrastructure Planning Initiatives; created IT Change Control Board to facilitate the growth in the Enterprise and Program specific needs
  • Programs / Projects:
  • Lead and managed SIMS Program Teams consisting of multiple complex work-streams: IT Operations, Release Management, Infrastructure Planning, Networking, Department, and Corporate Communications
  • Sets, communicates, and continually manages Program expectations of business executives, project sponsors, team members, and other stakeholders
  • Defined and managed detailed project scope for IT Operations, IT Audit for Process and Document Controls
  • Identified, developed, and recommended IT project management process improvements and best practices
  • Recommend software/hardware maintenance strategies to minimize Server Down Time and increase Up-Time statistics; Facilitate Incident Post Mortem Meetings with IT & Business (Client) present for review; Issues Identified were entered into Issues Log for future reflection & Trending Reports; Unresolved ‘problemed’ areas that need focus/escalation were recorded and marked in an 'Open Item' Log maintained in Program Document Repository in SharePoint

Confidential, Dallas, TX

Lead IT Program Manager

Responsibilities:

  • IT Leadership: Rolled out the global Electronic Document Repository, Knowledge Sharing & Collaboration platform (SharePoint). The platform implementation is a global initiative - Managing work streams within each of the 4 Divisions identified by company
  • Strategic Planning & Alignment: Liaise with business and IT leadership to set and manage Program priorities
  • Programs / Projects:
  • Lead and managed Knowledge Sharing & Collaboration (KS&C) platform implementation consisting of multiple complex work-streams: IT Infrastructure, Intranet/Portal, Collaborative Sites, Document Management
  • Sets, communicates, and continually manages Program expectations of business executives, project sponsors, team members, and other stakeholders
  • Defined and managed detailed project scope, IT Audit for Process and Document Controls
  • Developed and deliver standard project delivery artifacts in accordance with Balfour Beatty Construction IT project management methodology, including: project schedules, budgets, status reports, executive briefings, business cases, risk assessments, national rollout plan (deployment), change/issue management plan
  • Identified, developed, and recommended IT project management process improvements and best practices
  • Support & Service:
  • Ensured smooth handoff of project to other departments and groups for ongoing system operations and maintenance
  • Developed, communicated, and implemented governance plans for ongoing Knowledge Sharing & Collaboration (KS&C) platform operations and maintenance
  • Developed and delivered standard enterprise technology framework data and artifacts, managing the Release Management processes

Confidential, Houston, TX

Senior Infrastructure Program Manager

Responsibilities:

  • Managed the Project Recovery of a Software development program delivering critical field Time & Attendance globally reporting, Tax Planning for Rotators, and Assignees, and visibility and control to Field Compensation. $45 Million ROI within first 24months
  • Directed to the Implementation & Planning of Taleo Recruiting Module to Fast-Track Employee On-Boarding, Rehires, External and Contractor into the Confidential family of Organizations; Streamlined current antiquated processes and reduced over-all onboarding time by 25% via the automation and integration of SAP, Identity Management Tools and Active Directory

Technology Environment: Electronic Document Repositories were: Clarity v12 & v13 + SharePoint; SAP, Taleo, Tivoli, Active Directory and Rotator Link

Confidential

Global Traffic Management Program Manager

Responsibilities:

  • Managed the Development and IT Network Infrastructure delivery of the Data Center Traffic Management net-new implementations, refreshes, and migrations; overseeing staff of 100: Engineers, Project Managers, Project Coordinators and external global vendors
  • Identified a $15 million process gap, championed the IT Audit process and validation team including Executive Management buy-in, and recaptured the assets for additional revenue streams
  • Financial Planning & $2.6B P&L oversight of large International programs by GEO; breakdown of P&L by each region, tracking budgetary & schedule burn-rate
  • Led Business Support for Service Delivery organization which managed the 2 nd Largest global farm of F5 Load Balancers in the world

Technology Environment: Electronic Document Repositories were in SharePoint, F5 Load Balancing devices, F5 Networks ARX Storage, Citrix NetScalers, and Nortel Networks Alteon Load Balancers

Confidential

Lead IT Manager

Responsibilities:

  • Scope of Work included Facility/Data Center Construction, Complete Ground-Up Architecture & Engineering for converting Acute Care Hospitals to the following Application Suites= McKesson Horizon, Meditech Suite, HMS 10.3, All-Scripts and Keane
  • Program Scheduling & Financial Management of the over-all program and breakdown by facility, tracking budgetary & schedule burn-rate including scheduling work for 25 IT Engineers: network, data center, server, wireless network, Software Deployment plans, Application Migrations and Coordination of Application Live-Cutovers
  • Organized program recovery with a strategic staffing plan including implementation of a Server, San, Back-Up Systems, Security, Wireless, Core Network upgrade across most facilities; Procurement of Infrastructure & Services; Met Demanding Infrastructure Requirements for the Application Team timelines and SDLC Operational Requirements were met; Ensuring that Production Up-Time Requirements were upheld and Assisted in preparing systems outage or availability reports

Technology Environment: Electronic Document Repositories in SharePoint, AS400 iSeries DASD; Federated Back-ups into Main AS400 Farm; vSphere 4.0 to consolidate over-all hardware footprint (space & cooling requirements in rural hospitals

Confidential

Global Senior IT Manager, Data Center Transition Management

Responsibilities:

  • Managed Global Asset Buy-Back of $100+ million in SAN Storage ( Confidential ), including the management and deployment of inventory teams globally, integration of the asset information back into Confidential core systems and customer facing web portal for Storage Capacity planning purposes and forecasting
  • Pioneered a cost-reduction effort that reduced cost of ownership by 45% by retiring legacy devices resulting in a more robust system with more storage and less physical space required
  • Created Legal Enabling Agreements in 21 countries that included provisional terms for a utility service for Storage and SAN; helped define and ensure Service SLA Processes, Infrastructure, and Deliverable Capabilities met commercial terms of SOW and conditions for client and Confidential Division (SMS Service Operations)
  • Oversaw and led the storage infrastructure team and the client relationship ensuring the SMS/ITIL-based processes were followed Confidential all times and Confidential consistently met or exceeded the Service Level Agreements with the client
  • SOA: Directly managed the Confidential SMS Confidential Bank Web Portal that facilitated the Asset Management, Billing, Storage Capacity Planning and Invoicing Back-office System with an external facing portal accessed in over 20 countries

Technology Environment: Electronic Document Repositories in SharePoint + Custom WebPortal, Global SAN Deployment & Migrations to Confidential VMAX; 80% Retirement/Decommissioning of DMX-3, DMX-4, CLARiiON, and Symmetrix devices globally

Confidential

Global Data Center Migration Account Manager

Responsibilities:

  • Responsible for weekly Data Center Migrations (Application Migrations), Move, Adds, and Changes (MACs); Financial Reporting, MS Project Schedule creation & maintenance; spear-heading the Stakeholder thought-leadership meetings; Executive Review Boards; procurement of Hardware, Software, Maintenance contracts, external Vendor Confidential & M Contracts; Project SharePoint Administration; Administering internal Web-based Risk, Issues and Action Item Project Website
  • SOA: Re-Engineered web-based POS Implementation & Architecture: critical upgrade which migrated the application to new physical Hardware, upgraded database systems to Oracle 10g & entire Citrix Server Farm; this application serviced 800 mechanics across North American & all of the Caribbean Region for American Eagle Maintenance and Engineering Systems
  • SOA: ePays HR & Payroll systems eCommerce Web Portal Project: Migrated systems off a Mainframe messaging platform to New physical Hardware (Midrange systems) in multiple datacenters for maximum redundancy; this application serviced 80,000 users in US & Canada
  • SOA: Directly managed ITAS (International Time & Attendance Systems) eCommerce Web Portal Project which handled receiving clock information from hand-punch biometric devices and consolidating the time & attendance information into other various external facing HR systems in 30 countries in the Northern hemisphere. Migrated systems from Weblogic to Websphere, Data migration from Oracle 8i to Oracle 10g, BigIP (F5), SiteMinder, Load-Runner Load Testing
  • Relationship Management responsibilities in regard to client vendors, providers, internal business customers, various large organizational entities governing IT practices

Technology Environment: Unix, Oracle, Windows 2003 & 2008, Virtual Connect, ESX 3.5 & VSphere 4.0, MQ, WebSphere, WebLogic, SQL, SAP, VPN, F5 Big IP, GTM, LTM, Electronic Document Repositories in SharePoint + MS Project Server; Citrix, SAP, NTFS, IT Security, IHS, SiteMinder, Firewalls, Confidential SAN, NAS, IIS, Data Center deployment, Sox Compliance, and SDLC; Migration to F5 Networks ARX Virtual Storage solution from IBM Shark + Confidential DMX-3, DMX-4, CLARiiON/Symmetrix Product lines

Confidential

Global Infrastructure Manager

Responsibilities:

  • Led a Mid-Range Server Consolidation, Application Migrations + Data Center Refresh effort which streamlined all Production, QA and Test environments; maximized performance and optimized capacity for future growth; retired older failure prone equipment in the Data Center
  • Led an Enterprise Disaster Recovery project that integrated an IBM P-Series Hot standby site solution with redundancy
  • Responsible for weekly Financial Reporting, MS Project Schedule creation & maintenance; spear-headed the Stakeholder thought-leadership meetings and Executive Review Boards; procured Hardware, IT Process & Data Audits, Software and Maintenance contracts, external Vendor Confidential & M Contracts
  • Administered SharePoint and the internal Web-based Risk, Issues and Action Item Project Website
  • Oversaw Relationship Management with client vendors, providers, internal business customers, various large organizational entities governing IT practices

Technology Environment: Unix, Oracle, Windows 2003 & 2008, ESX. 3.5, MQ, WebSphere, WebLogic, SQL, SAP, VPN, F5 Big IP, Electronic Document Repositories were in SharePoint + MS Project Server; Citrix, SAP, NTFS, IT Security, SiteMinder, Firewalls, SAN, NAS, IIS, Data Center deployment, Sox Compliance, and SDLC; Data Center consolidation using AIX + VMware Virtualization software to reduce overall hardware footprint on respective platforms

Confidential

Global Sr. Data Warehouse Program Manager, ETL Development

Responsibilities:

  • POS Telligence Nationwide Upgrade & Oracle Back End Migration; Led several business critical Data Migration Efforts for the Business Intelligence Data Warehouse including Teradata ETL Development using SDLC & Agile methodologies, Teradata Build outs, eCommerce Application Development, Web Portal development Projects, Offshore Core Business Intelligence Data Project modeling & Development, and Load-Runner Load Testing
  • SOA: Led Sustainment efforts in the Confidential & Confidential Mobility and Confidential & Confidential Wireline Orgs: Telephony Software Development & Deployments, OS Upgrades, POS Software upgrades, IT Audits, new hardware installations in Confidential & Confidential ’s North American Data Centers
  • Aligned Confidential & Confidential ’s IT UP Process (based off Agile), ITO Work Request System, VPMO Project Initiation Process, and all of the Prism Application Modules to facilitate the various phases of ‘Projectized’ work
  • Led the Enterprise Data Warehouse Infrastructure Planning for 24 month Rolling period, included Financials, Capacity Planning with Senior Director level department owners

Technology Environment: Teradata Storage deployment, reduction and strategic repurposing of Mid-Tier Storage= Confidential DMX-3, DMX-4, CLARiiON within the infrastructure, Consolidated selected Redhat & Solaris Environments with AIX, Electronic Document Repositories were in SharePoint + Prism

Confidential

Senior IT Manager, Business Process Reengineering

Responsibilities:

  • Led multiple, large hospital management consultant teams (65 staff members), across all divisions of the Healthcare Consulting company, to the end of re-vitalizing its Value Chain, and reemerging with stronger client focused value proposition into targeted market segments
  • Created the business process reengineering transformation plan including development of the implementation plan, facilitation and execution of the plan
  • Worked with both executive management and rank employees to implement the plan and acted as a change agent
  • Provided weekly and on-demand Executive Management team status reporting; reported directly to a Senior VP on the Executive Management Committee

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