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Sr Project Manager Resume

Houston, TX

SUMMARY:

  • 15+ years of experience in a delivery focused Project Management at large / Fortune 500 companies with extensive experience in delivering business change while leading large complex program of works involving multiple cross functional teams for several US, UK and Global Clients.
  • Product Development, Project Planning, Requirement Gathering, Process Analysis, System Analysis, Migration, Transition, Transformation, Data Center setup and migration, Release & Support.
  • Gap Analysis, Scope, Feasibility & Priority, Stakeholder Expectation Management, Process Improvements.
  • Organization’s delivery methodology: Agile - scrum, Waterfall, Kanban, SDLC, Project Life Cycle, Lean.
  • Cloud, Virtualization, Networking, Systems administration, Infrastructure management, Business process implementation.
  • PMBOK - Initiation, Planning, Executing, Monitoring /Controlling & Closing process groups. Program Management Office (PMO).
  • Deliverables - Product Roadmap, Project Charter, Project Schedule, Project Plan & Estimation, Resource Plan, Communication Plan, RACI matrix, UAT Plan & Checklist, Deployment & Release Plan & Checklist, Business Process Model, Requirement Traceability Matrix (RTM), Functional & Technical Design, Defect Tracker, Risk & Issue Logs, Change Control log, burnup/burndown charts.
  • Manage project budgets - 200K to 20M.
  • Communication & Coordination with IT managers, project coordinators, client/business leadership, business users, customers, architects, solution delivery team & onsite-offshore resource model in outsourced contract
  • Aggressive in tracking issues & action items with traceability to WBS tasks. Ability to micro-manage time, cost, risk, scope, resources and quality.
  • Schedule Management - Project Schedule, Project Estimation, Work Breakdown Structure (WBS), critical path using CPM in network diagrams, Rolling Wave Planning, Schedule Compression using Crashing & Fast Tracking, Resource Leveling, Tracking using Gantt charts/milestone chart.
  • Quality Management - Quality Assurance (QA) using benchmarking, checklist, Quality Control (QC) activities comprising of defect prevention activities like inspection, walkthroughs, reviews, using Pareto’s 80/20 principle, Root Cause Analysis with the help of Ishikawa/Fishbone Diagrams.
  • Communication Management - Communication Plan, Status Reporting, Performance Metrics using Earned Value Measurement (EVM), Variance Analysis & Forecasting, Burndown Charts.
  • Risk management - Risk Identification, Qualitative Risk Analysis (Brainstorming, SWOT Analysis), Risk Register, Risk Response Planning (Mitigation Plan, Contingency Planning), Risk Monitoring.
  • Team Building & Management - Resource Requirement & Staffing, Resource, Drives, Conflict Management, Appraisals & Feedback, Career Counseling and Guidance.
  • Vendor Management, Release Management, Delivery Management, Enterprise Service Management, CSI, Service Transition, Incident Management, Problem Management, Service Desk, Change Management & Configuration Management.
  • Hands-on using Windows server, networks, veritas, storage, backups.
  • Knowledge of cloud services (SaaS, PaaS, IaaS) and technologies.
  • Data center migration.
  • New data center set-up.
  • Merger & acquisition of various businesses.
  • Acquisition technology integration.
  • Office movements including IT infrastructure & other logistics.
  • Windows XP to windows 7 movement.
  • Windows server .
  • Exchange Migration.
  • Transition from remedy to service now.
  • Sap re-platform from external vendor to in-house private cloud environment hosted on esx servers.
  • Migration of Linux & windows virtual & physical environment to virtual environment hosted on aws cloud.
  • Oracle database migration to SQL database.
  • Self-Starter; ability to manage projects and programs with minimal supervision or guidance.
  • Decision making ability on risks, issues and escalation management.
  • Ability to manage own time to ensure that deliverables are met/multitasking.
  • Good organizational skills, good analytical skills with attention to detail.
  • Good communication skills (verbal and written) with the ability to build relationships.
  • Good time management and ability to know when and whom to escalate.
  • Effective at running meetings.
  • Good follow-up skills to ensure deliverables are met.
  • Ability to review SOWs, contracts and provide meaningful input and recommendations.
  • Ability to work with global teams, different time zones and diverse cultures.
  • Ability to engage dynamically and effectively with different levels of resources and personalities.
  • Recipient of multiple performance s and client recognitions for contributions outside normal responsibilities, exceeding expectations and winning client’s confidence.

MAJOR SKILLS & HIGHLIGHTS:

  • Project & Program management
  • Service delivery
  • Transition & transformation
  • IT consultation
  • Continual service improvement
  • Stakeholder management
  • Business strategy & road-map building
  • Financial planning
  • Large procurement
  • Vendor management
  • Contract management
  • Coaching & mentoring team building
  • Client account management
  • Staff /development
  • Conflict resolution
  • Operations management
  • Customer service-oriented

TECHNICAL SKILLS:

Organization’s Delivery Methodology, Waterfall, Agile/Scrum Methodology, Lean and Kanban, MS Project, Planview, MS Office, Office 365, Visio, Excel, Pivots, windows server, Active directory, Exchange server, System Centre (sccm, scom, wsus), Exchange, SharePoint, SQL Server, AWS, VMware esx, hyper v, Jira, Confluence, CMDB, BMC/Remedy ITSM, ServiceNow, Data center, Disaster recovery-Business continuity, Remote infrastructure, Networks, Security, Storage, Backups, Virtualization, High availability, deployment solutions, Net backup, Backup exec, IBM x series servers, HP servers, Confidential servers, UCS & Blade servers, Tape library.

WORK EXPERIENCE:

Sr Project Manager

Confidential, Houston, TX

Responsibilities:

  • Full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for one major or several minor initiatives simultaneously
  • Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the of strategic objectives
  • Report on project success criteria results, metrics, test and deployment management activities
  • Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
  • Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization
  • Prepare estimates and detailed project plan for all phases of the project

Technologies/Skills: Waterfall methodology, Product Management, Project Management, Vision, MS Team, MS Office, Cloud, Excel, JIRA, ServiceNow.

Sr Project Manager

Confidential

Responsibilities:

  • Handled the financial market, transportation & automotive lob.
  • Lead and manage team of project managers across multiple region.
  • Developed long-term business strategy by using customer feedback to identify necessary process improvements.
  • Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination for projects.
  • Develop & manage project budget with profit & loss.
  • Maintained tactical control of project budgets and timelines to keep teams on-task and achieve schedule targets.
  • Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
  • Finalized project financial records while collaborating with financial controllers and executives.
  • Managed and led multi-disciplinary design team throughout development and contract document phases for project.
  • Produced and reports, updating customers and senior leaders on progress and roadblocks.
  • Created full-fledged implementation plans, accounting for roi, cost-benefit and other analyses.
  • Performed detailed assessments of risks to determine constraints and develop mitigation strategies.
  • Achieved cost control objectives and clarified service parameters through clear statements of work and project classification systems.
  • Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.

Technologies/Skills: Agile/Scrum and Waterfall methodology, Product Management, Project and Program Management, Visio, MS Team, MS Office, Cloud, Excel, JIRA, ServiceNow, MS Project, Confluence, ITIL, SharePoint, Confluence, UCS Servers, Windows & Linux Servers, Storage, AWS, VMC, VMWare, Planview, Kanban.

Project Program Management Sr. Advisor

Confidential

Responsibilities:

  • Served as the single point of contact for business in the region assigned.
  • Managing all aspects of the project business plan and budget.
  • Develop SOW & Business Proposals for the clients
  • Worked with Project Sponsor, cross-functional teams and assign resources for the project life cycle.
  • Leading the operational, financial and technological aspects of projects based on timelines and work plans.
  • Coordinating directly and indirectly with project staff to ensure successful completion of the project - directing, supervising, supporting and coordinating the project team members/staff.
  • Tracking project deliveries using project management tools.

Technologies/Skills: Waterfall methodology, Product Management, Project and Program Management, Visio, Lync, MS Office, Excel, ServiceNow, MS Project, ITIL, SharePoint, UCS Servers, Windows & Exchange Servers, Storage, VMWare.

Project manager

Confidential

Responsibilities:

  • Functioned as program manager for global client.
  • Manage various Programs & cross project teams for delegation of work.
  • Provide related to the process followed in the program to the new project managers in the team.
  • Handled monthly steering meeting with program board for updates and progress of program.
  • Defining the program governance (controls)
  • Detailed improvements to restoration plans by creating detailed budgets, schedules and costing estimates for clients.
  • Delivered projects to pre-determined budget, maintaining time parameters and quality standards.
  • Maintained tactical control of project budgets and timelines to keep teams on-task and achieve schedule targets.
  • Closely collaborated with project members to identify and quickly address problems.

Technologies/Skills: Agile/Scrum and Waterfall methodology, Product Management, Project and Program Management, Visio, Networks, Security, Voice, MS Office, Excel, ServiceNow, MS Project, ITIL, SharePoint.

Regional IT manager

Confidential

Responsibilities:

  • Worked as project manager & delivery manager for region assigned.
  • Handled team of IT managers & it administrations for supporting it infrastructure.
  • Served as major incident manager role.
  • Providing technical support as well as implement technical solutions for the regions.

Technologies/Skills: Agile/Scrum and Waterfall methodology, Product Management, Project and Program Management, Visio, Lync, MS Office, ServiceNow, MS Project, ITIL, SharePoint, Confidential & HP Servers, Windows Servers, Windows client machines, Data Center, Office Setup, VMWare, Hyper v, Exchange Server, NetBackup, Backup Exec.

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