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It Project Manager Consultant Resume

Rolling Meadows, IL

SUMMARY:

  • As a program manager at Confidential, managed delivery of a program of 120+ currently active projects and executed hardware decommission program for a major nationwide healthcare account.
  • 12 years of solid Big 4 IT Consulting Project Management experience with PricewaterhouseCoopers and Capgemini America in managing cross - functional teams and off-shore resources.
  • Highly skilled in the entire SDLC, from initial concept to business analysis, requirement gathering, construct, testing and final deployment.
  • Versatile background in project management, systems development, production support, root cause analysis, and end-user training.
  • Hands-on expertise in business analysis, quality assurance, corrective initiatives, creation of performance metrics, and process and technology transitions.
  • Mentor and Coach junior associates.
  • Industries worked: Automotive (Parts and Sales), Banking (Financial Systems), Education, Healthcare (Infrastructures), Logistics (Infrastructures and Software), Loyalty Program, Telecommunications (Invoicing), Oil and Gas (Marketing and Claims), and Retail (Point of Sales)

PROFESSIONAL EXPERIENCE:

Confidential - Rolling Meadows, IL

IT Project Manager Consultant

  • Planned, executed and finalized IT projects according to defined scope, timelines and budgets.
  • Created KPI reports for IT Governance (PMO).
  • Set up best practices and developed project management templates for IT department.
  • Designed and facilitated 12 Project Management Training sessions for IT department.

Confidential - Chicago, IL

Anthem - RFS Program Manager

  • As Program Manager for a Fortune 100 healthcare client, managed a program of 120+ concurrently active projects and reported status in weekly and monthly client meetings. Facilitated daily triage meetings and performed solutioning for incoming service requests.
  • Responsible for planning and managing programs, with competing priorities and deadlines, with global teams from multiple functional areas.
  • Communicated critical project updates, issues, mitigation & strategic planning information to all levels of the organization.
  • Between March of 2010 and August of 2011, provided leadership to several technical teams on a major healthcare client’s Hardware Decommission program and accomplished the closeouts of 400+ hardware items.
  • Simultaneously managed multiple projects and effectively led matrix teams (both onshore and offshore) to achieve all project objectives and requirements on schedule and within budget.
  • Project types managed are infrastructure builds, database migrations, process improvement for decommission, and datacenter moves/closings/consolidations.
  • Conducted Due Diligence meetings to validate solution as necessary and present reports to client executives and internal senior management. Also, held weekly project team status meetings.
  • Identified, tracked and owned closure of issues, risks and actions. And, escalated them to Confidential management when appropriate and necessary. Furthermore, executed effective mitigation plans for project risks as necessary.
  • Participated in Continual Improvement work for the project management group and assisted in Process Improvement.
  • Mentored on-shore and off-shore Project Managers to foster an inspired and productive team.
  • Awarded “ Confidential Means Service Award” in July of 2012 on program management work.
  • Performed Business Analysis tasks for the university’s projects such as SSN Abatement project, HR Integral project, and Student Refund Direct Deposit project
  • Assisted in Project Management methodology project and in creation of the PMO templates
  • Project Manager for medium-complex B2C projects for General Motor client’s Web-based global applications for Sales and Marketing

Confidential, Willowbrook, IL

Business Analyst

  • Performed Business Analysis tasks for the university’s projects such as SSN Abatement project, HR Integral project, and Student Refund Direct Deposit project
  • Assisted in Project Management methodology project and in creation of the PMO templates

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