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Program Manager Resume

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Somerset, NJ

SUMMARY:

  • Broad technical project/program leadership knowledge with outstanding creative problem - solving skills.
  • Effectively able to communicate complex concepts.
  • Strongly familiar with: Growth & Fortune 500 companies, restructure/process improvement/outsourcing, Life Cycle Phases, SDLC, Multiple technology domains, planning, developing, & implementing state of the art solutions for growth, value, and security.
  • Has led diverse global teams in validated pharmaceutical IT security spaces. Is adept at consensus building, implementing change, budgets, & negotiating.
  • Understands IT Governance and partnering the business with IT & vendors to achieve beneficial outcomes.
  • Provides technical, regulatory, PM, security, interpersonal, and efficiency skills to a variety of industries & job functions of all sizes.
  • Project Management/Program Management/Project Director for IT Security and Identity Access Management efforts in highly regulated & documented sectors such as the Pharmaceutical Industry.
  • Ability to justify and secured capital funding for projects that lead to increased profits, cost savings & regulatory compliance. Secured & managed the budgets on a $18.5 million IT security portfolio and a $24 million In Memory Data Grid (IMDG) initiative.
  • Championed advanced software distribution technologies increasing: stability, efficiency, standardizations, & ability to track software. Found new ways to partner with business areas, vendors, & customers.
  • Met all goals by identifying and tracking high-risk areas, by implementing risk mitigation and contingency plans as needed while maintaining constant communication with project stakeholders. Always takes into account the challenges regarding regulated, compliant, and validated systems.
  • Frequently called upon to take over key projects that needed to be “turned around”. Exceptional skills in implementing processes that increase revenue, reduce downtime, and allow for peak operations across multiple areas.
  • All team members performed “Above Expectations” on all performance evaluations. All team members raised their performance level. Dynamic team builder and morale raiser. cultural awareness of the international community & respectful of diversity.
  • English & Spanish.

PROFESSIONAL EXPERIENCE:

Confidential, Somerset, NJ

Program Manager

Responsibilities:

  • Digital Surgery is a program to create a unified software platform and interface for a wide range of medical devices and services over a 4-year period with an overall budget of $50 million program that includes HITRUST, hospital integrations, software as a medical device, surgeon portals, and remote device information and maintenance technologies.
  • Program Manager Isolated Computing Environment Firewall project across 33 sites globally.
  • Project Manager Security Technologies Full Adoption project at global manufacturing sites.
  • Produce SOWs and coordinate with vendors and 3 rd party companies for project success within budget and timelines.
  • Created Purchase Requests, Purchase Orders, and routed for approvals.
  • Conduct scrum of scrums standups and PM meetings.
  • Create Capital Asset Requests, build and maintain budgets.

Confidential, Parsippany, NJ

Sr. Project Manager

Responsibilities:

  • Project Manager Security and Compliance.
  • Successfully project managed full GDPR effort by effective deadline.
  • Ongoing compliance initiatives: Tactical Logging, Rapid 7, Archer, ProofPoint, Authenticated Scans.
  • Program management of the building of the Confidential Latin American Sales Office.
  • Project Management of Project Trenta to renovate the IT solutions of all international managed hotels to meet PCI and other standards.
  • Proof read and adjusted Statements of Work (SOW).
  • Create Capital Requests, build and maintain budgets.

Confidential, Bethlehem, PA

Director, Project and Process Management Office

Responsibilities:

  • Project Management Office director.
  • Built out Project Management Office.
  • Worked with vendors to find and hire Project Managers.
  • Allocated resources: account managers, developers, engineers, technical support, and 3 rd party partners.
  • Create processes and policies for project management, sales invoicing, open sales orders, customer engagements, employee expenses, and 3 rd party partner engagements.
  • Vendor management.
  • Coordinated software releases on a predictable release schedule vs. the previous ad-hoc approach.
  • Conducted PM staff meetings.
  • Planned across multiple project, programs, and customers.
  • Reported directly to the CTO & CEO.

Confidential, Somerset, NJ

Program Manager

Responsibilities:

  • Program Manager for Agile Data as a Service program and for the Enterprise Agile Data Service (EADS) department. EADS is 2 years into executing on a 3 year ~$60 million program that includes Data Center Infrastructure, Software, Mobile Solutions, In Memory Data Grid, Identity Access Management, and Cloud technologies.
  • Financial & Budget management of portfolio, program, & project annual budgets ranging from $250K to $24M. All projects and programs completed within budget.
  • Authored CEO Letters and presentations for funding and create budgets & Capital Asset Requests (CAR) for multi-million-dollar global projects including an approved portfolio in 2016 for $24 Million.
  • Maintain, balance, project budgets for multiple work streams totaling $21 Million.
  • Coordinator of security, identity access management, and compliance tasks and requirements across project domains.
  • Interviewed and selected Scrum Masters for project work streams.
  • Directed multinational project teams & 75 developers across multiple time zones.
  • Leveraged JIRA, SharePoint, Clarity, & MS Project tools for collaborative team actions.
  • Created presentations for the Enterprise Agile Data Service (EADS) Governance Board.
  • Reviewed and approved PO’s, SOWs, vendors, & contracts. Orchestrate entire RFP process.
  • Trained Project Financial Manager and Scrum Master of Scrums.
  • Planned and executed “Demo Days” events to show case technologies.
  • Managed all phases of the Software Development Lifecycle (SDLC).
  • Proven track record of running projects within the constraints of time, scope, cost, and quality.
  • Directed and coordinated IT & Business program tracks for consistency.
  • Communicated with business partners & VPs to ensure cooperation and commonality of understanding.
  • Created reports and dashboards for statuses with weekly, monthly, quarterly views.
  • Recommended improvements based on analysis of past performance, current performance, opportunities, and policies/regulations.
  • Managed communication between internal customers and functional areas.
  • Scoped projects from IT, Business, and Process perspectives.
  • Identified and communicated risks to project development and schedule before issues develop.

Confidential, Princeton Junction, NJ

Program Manager/Project Manager

Responsibilities:

  • PM for CLAM Project to modernize and consolidate existing Identity Access Management (IAM) systems and External User Access Management systems.
  • Performed Business Area and Application requirements surveys as inputs to formulating project needs for Identity and Access Management project tracks.
  • Preformed “Pre-Study” analysis for Clinical Access Management project (CLAM).
  • Created SWAT Analysis, Charters, Project Plans, Mind Maps, Transition Analysis, and Migration Plan.
  • Facilitated technology audits both internal and external by the FDA
  • Monitor, drive, & resolve escalated issues.

Confidential, Somerset, NJ

Program Manager/Project Manager

Responsibilities:

  • Proposed 1, 3, & 5 year Roadmaps as well as proposed Lifecycle approach alternatives for systems requiring constant improvement and updating in the Security domain.
  • Set controls for systems, applications, and processes to ensure adherence & compliance.
  • Lead Risk Management Portfolio Office (RMPO) weekly meeting to coordinate PMs maximizing skills and resources in multimillion dollar highly visible IT Security and Quality Control projects.
  • Project Program Managed IT Security Projects including Identity Access Management (IAM) projects leveraging SDLC project management framework.
  • Established and maintained a detailed project plans and critical path tasks to drive execution of the plan.
  • Created, implemented, and directed corporate processes for Information and Identity Risk Management.
  • Author of Standard Operating Procedures (SOP) and Guidelines for Global IT Security Initiatives.
  • Championed security reforms & Subject Matter Expert (SME) for information security reengineering.
  • Dynamic businessman attitude towards gaining total compliance and increased security posture. Resources are finite however government compliance and security must be maintained.
  • Tracked over $18 million in multiyear project budgets across IT Security, Quality Assurance, and Risk Management portfolios.
  • Interviewed and selected Project Managers for key security projects.
  • Defined dependencies within project plans, and coordinate across program work-streams and technology department to ensure tasks are well defined and assigned, and hand-offs are clear and met within expected deliverables dates.
  • Managed and documented risks, actions issues, assumptions, decisions, mitigation plans.
  • Structured and oversaw technology analysis, design, development, test and implementation work, identifying needed resources and skillsets.
  • Worked with portfolio leadership to ensure resourcing needs are planned and fulfilled. Established and maintained resource plans.
  • Provided stakeholder reports on project status, issues, risks, and financial reporting.
  • Coordinated IT challenges related to mergers and divestitures.
  • Active member of the Identity Access Management (IAM) Governance Board.

Confidential, Kenilworth, NJ

Project Program Management Senior Advisor

Responsibilities:

  • Managed, Supervised and trained Project Managers, IT Engineers and Field Technicians nationwide.
  • Defined project roles, responsibilities, and created RACI charts.
  • Project Managed and maintained IT deployment projects to meet and exceed customer expectations.
  • Improved tracking system for Project Managers to track projects and produce customer reports increasing efficiency and adding customer value. PM’s are now able to ramp a project up faster, track more, produce more detailed reports, while spending less time.
  • Championed mobility project for leveraging mobile devices for greater productivity in the field to be able to plan, track, request resources, deploy technicians, and create reports in a secure fashion.
  • Interfaced with all leadership levels including “O” levels.
  • Leveraged QuickBase to maintain custom document management system.
  • Utilized industry and internal services knowledge in the development and documentation of industry-leading services solutions, including expert working level knowledge of the processes, technologies, and people components in the deployment services arena for PCs, Servers, Software, VMware, and Portable Computing Devices.

Confidential, Kenilworth, Madison & Summit, NJ

Global Information Technologies Security Manager

Responsibilities:

  • Spearheaded global security initiatives (enterprise virus protection, Identity & Asset Management (IAM), Encryption, PC Firewalls, Server/PC Patch Management, & RSA fobs).
  • Enforced compliance & regulatory requirements: Sarbanes-Oxley (SOX), Safe Harbor, 21 CFR part 11, Privacy Acts, etc.
  • Revamped security plans for domestic & international sites establishing higher threat protection without compromising usability.
  • Created application, PC, & mobile security frameworks. Led strategic initiatives & risk assessments.
  • Ensured user community security awareness and adherence through polices and communications.
  • Scored highest rating in Disaster Recovery Simulations and Assessments for Client Systems.
  • Assured internal and external audits were successfully passed including regulatory and security audits.
  • Created security policies for mobile computing devices, smartphones, PDAs, etc.
  • Administrated Global Virus protection and Global McAfee ePolicy Orchestrator (ePO) infrastructure.

Desktop Engineering Manager

Confidential

Responsibilities:

  • Project managed roll-out of the mobile devices, IT security initiatives, PC’s & on time & within budget.
  • Built & Lead teams: PC Engineering, Software Testing, Software Distribution, Deployment/Migration.
  • Project Managed & Admin of key rollouts: Windows, Outlook, Virus Protection, IE, Office, Mobile Device, & Security Projects.
  • Instituted Change Notification and Change Control Processes.
  • Wrote Deviation Forms, Corrective Action-Preventative Actions (CAPA) / Correct Action Plans (CAP).

Lead Desktop Engineer

Confidential

Responsibilities:

  • Created plans, tested & performed upgrades using Electronic Software Distribution (ESD) tools.
  • Developed top notch Testing Team, workflows, and procedures.
  • Responsible for 14,000 client systems domestically & 16,000 internationally including mobile devices.

Desktop Engineer

Confidential

Responsibilities:

  • Engineered PC solutions, Electronic Software Distribution (ESD) & Mobile solutions.
  • Documented GxP (GDP, GMP, GLP, GBP), SOPs, 21 CFR Part 11, Sarbanes-Oxley (SOX) processes.
  • Introduced and deployed Data Encryption to sensitive systems.

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