PROFILE:

• Confidential, is a result - oriented multi-skilled leader performing roles of Digital Program Delivery, Enterprise Agile Coach and Cloud Solution Architect; who brings two decades of multi-facet experience in Global Digital Delivery, Enterprise Solutions Architecture, Product Engineering, Program Management, Account Services Management, Enterprise Agile Coaching and Scaled Lean-Agile Transformation.
• Confidential lead and supervised commercial products development and modernization delivering best in class innovative solutions and quality of services partnering with global distributed workforce and clients across geography. Based on automate-first and cloud-ready design principles; transformed many customer experiences and lead API & Services based technology refresh; Enterprise Integration; Data Engineering; Micro-services based multi-tenant cloud-native solutions delivery & migration.
• His core functional experiences are in banking & financial services, insurance, medical services, travels, transportations, and hospitality services domains. He has very niche experience to structured finance (Securitization), Derivatives, and Exchange Trading Technologies.
• Avid technologist, expertise in product development, architectural patterns and tradeoffs, digital transformation, legacy modernization
• Strategic enterprise solutions (on-premise, cloud-native & hybrid) architecture, cloud assessment, migration, transformation & governance
• Cloud-based products solution leveraging Native Services, Microservices, Serverless computing, Containers, and DevOps/Release Engineering
• Strong exposure to Cloud concepts (SaaS, PaaS, IaaS, FaaS), security, computing, storage, networking and deployment models
• Automation focused on CI&CD delivery pipe and release orchestration, end-to-end test automation, application monitoring and control
• Product-based mobility, accessibility and privacy testing; user experience transformation, and software security & performance tuning
• Certifications with hands-on to AWS, Azure, and GCP cloud platforms
• Lean-Agile coaching, transformation, training and content writing
• Lead Scaled Agile adaption & transformation at global customers with tailored agile processes & practices to maturity, and defined workflows
• Promoted organization's Agile DevOps Practices, enhanced Agile capabilities, customized practices, build standards and templates
• Configured ALM tools, Dashboards, HexaView; defined Metrics & KPIs
• Lead Agile & DevOps maturity assessment and improvement directions
• Core (Lean, Scrum, XP, Kanban), Scaled (SAFe, DAD, LeSS) frameworks
• Account service delivery management, strategic account planning and growth; program roadmap and budgeting, governance and reporting
• Resources capacity planning, fulfillment, utilization and optimization
• Client relationship management; ensured customer-delight through thought partnership, transparency, and prudent customer experience
• Grown accounts aligned with customer’s business strategic roadmap;
• Completely owned and accountable to accounts success (timeliness, velocity, quality, cost & completeness) of all product work and initiatives
• Delivery Planning & Management, full life cycle development program
• Program / projects risks analysis, mitigation & control management
• Owned Pre-sales Proposals, SoWs, bid-defense, commercial negotiation
• Optimized program profitability, accountability, and cost controls
• Digital Assurance, Test Automation Solutions, Security & Quality Audits
• Consistent Delivery excellence and adherence to service-levels, and KPIs
• Program compliance/NFR/OPR audits on privacy, security, performance
• Quick learner, passionate to technological trends and new way-of-life
• Enable, coach, mentor, motivate to develop a high-performing team
• Team Player & Leader, flexible, adaptable to diverse work cultures

SKILLS:

Project Management & Agile ALM: Azure DevOps, Rally, JIRA, VersionOne, Microsoft Project, Bugzilla, ServiceNow

Cloud Platforms: Hands-on to AWS, Azure and Google Cloud Platform

Open-source: Pivotal Cloud Foundry (PCF)

DevOps / CI & CD: Jenkins, Bamboo, Azure Pipelines, SonarQube, Selenium, TeamCity, SoapUI, Cucumber, Junit/NUnit

Microsoft Stack: C#, VB.NET, ASP.NET, WinForms, WCF, VB6, Web Services, SharePoint

Database: SQL Server, Oracle, MySQL, Sybase, MongoDB

Integration & Reporting: Power BI, Tableau SSIS, SSRS, Crystal Reports, MuleSoft

Content Management: MOSS 7, SharePoint 2010/2013

Configuration Management: Git, TFS, VSS, SVN, StarTeam, Bitbucket, GitHub

Technology Trends: Containerization (Dockers, Kubernetes), Serverless Computing, Artificial Intelligence, Big Data, Internet of Things and Blockchain

Functional / Domain: Banking & Financial Services Capital Market, Asset Mgmt., Investments Mgmt., Securities & Derivatives, Structured Finance Insurance Services

WORK EXPERIENCE:

Confidential

SR. Project manager

Responsibilities:

• Enterprise Agile Coaching: Coaching Agile Delivery Teams, and Global Customers, Business leaders & project teams. Program and customer specific process optimization customizing agile processes & practices, work-items workflow, playbook/guidance, maturity assessment, commercials & pricing models, program governance and monitoring strategies. Guide setting up product's continuous integration, delivery and deployment pipeline; program ALM, Dashboards, defined Metrics & KPIs; governance standards & protocols.
• Global Account Management - transformed troubled projects with operational excellence to efficiency, productivity, quality & timeliness leading to customer delights. Strategic partnering with customers aligned to roadmap; led multi-million repeat businesses and preferred vender relationship with customers.
• Enterprise Cloud Solution - Lead Cloud & DevOps solutions assessment, migration, transformation, governance, and ensured project success adhering to project time and budget. Strong hands-on experience to public cloud platforms AWS, Azure and Google Cloud; with product delivery experience on AWS cloud-native development.
• Product Development - multi-tenant AWS Cloud native development using micro-services architecture and Lean Responsive Use Experience design principles; Innovation to cloud cost optimization in delivery and maintenance
• Continuous Integration & Continuous Deployment (DevOps) pipeline integration using Jenkins & Azure Pipeline
• End-to-end test-suite automation using Selenium and Cucumber, integration, and product testing
• Delivery Management - overarching delivery excellence(92%+), productivity and resource utilization (85%+) keeping effective resource-mix. Ensured delivery alignment to customer's product vision and roadmap; MVP features aligned to customer’s marketing strategy, milestones plan; with end-users & stakeholder’s satisfaction
• Program Management & Governance - Ensured compliances to internal, external and customer audits (consistent 91+ Project Health Index/PHI) and adherence to regulatory compliances to privacy, security and quality standards. Ensured account/program level status and progress reporting to the client; regularly review and manage project performance, metrics, and SLAs, escalation management, teams' performance review etc.
• Profitability & Cost Control - consistently maintained above 48% Gross Margin across portfolio. Reviewed program estimates/costs, resource needs and finalized with executives/customer on size, effort, budget, schedule, dependencies, deliverables, equipment/licenses, and staffing requirements.
• Client Relationship & Engagement - delighting customer with healthy relations and partnering with client’s future initiatives and digital journey; paving ways to business transformation and product re-engineering. Consistently found ways to repeat business and augmented portfolio stacks. Proactively abreast customer and stakeholders with product and market related issues/risks/dependencies/challenges along with strategies and actions taken to corrective or preventive measures and plans to improve the situation with feasible solutions. Encouraged teams for performance, customer value-aids and build reputation with confidence.

Senior Agile Project Manager & Agile Coach

Confidential, McLean, Virginia

Responsibilities:

• directly supervising projects consisting of cross-functional client teams and release coordination with client stakeholders. Ensure product feature elaboration and implementation, product roadmap and release planning, project performance reviews, key metrics, and service-levels, cross-teams, and scrum-of-scrums; resolve projects issues & risks, remove impediments & blockers; status generation & reporting ensuring customers & stakeholders satisfaction
• Ensured 100% compliance to product’s security & quality standards meeting Operational Performance Readiness (OPR) and Non-functional Requirements (NFR) as per products Change and Release Management process at customer’s location. Ensure all projects compliance with organization established processes from Project Management Office, SOX, Financial & Operational Risk, Security Compliance, and Release Management requirements.
• Project Managers, Project Team and Release Analyst to ensure project specific Non-Functional Requirements (NFR) and Operational Requirements (OPR) are met and implemented. Ensured project team complete artifacts required for release & change management, compliance & audits.
• Environment management - provision, allocate & manage effective utilization of both lower & higher environments for Loan Product Advisor projects - including DEV, SIT, UAT, PERF, CTE (at one point 38+ servers)

Agile DevOps Coach & Presale Solution Lead

Confidential

Responsibilities:

• Lead agile presales with significant wins (TCV: approx. $24 million in 2016 & $11 million in 2015) with direct contribution and ownership to Agile DevOps proposals adding multiple new customer logos.
• Improved organization process efficiency delivering a Agile Estimation Template b Agile Assessment Framework & Template and c DevOps Assessment Framework & Template; which have become a de-facto quality standard for the organization (part of PRIME); and used across customer projects, proposal/RFP responses.
• Orchestrated Hexaware Agile and DevOps Adaption & Maturity Assessment and Agile Transformation process efficiency measurement developing Agile Maturity Index (HAMI) and DevOps Maturity Index (HDMI) frameworks
• Created master references on Project Management, Product Engineering used across responding to RFPs/RFIs
• Instrumental to initiate, develop, contribute and promote Hexaware Agile DevOps Service Offerings
• Significantly improved organization's Agile capabilities, developed practices and competency, created customized Agile Methods for Application Modernization Agile estimation and planning templates
• Provide Agile Scrum training, coaching, and consultancy to various project teams within the organization
• Agile workshops for sales, competencies & practices teams, sales school, and go-to-market activities

Senior Project Manager

Confidential

Responsibilities:

• Lead the API & Services based legacy modernization/technology refresh projects under fixed price having a strict budget and timeline for a leading Investment and Asset Management firm. Key products transformed were - CAPeR and Portia PA in Capital Market - Portfolio Management and Administration business.
• Consistent high on project profitability, keeping project cost under control; and securing higher Gross Margins on completion for both Fixed Price projects - 51%+ & 24% GMs; despite low projection at beginning. Sustained 84% resource utilization with resource-mix still giving Delivery Excellence of 90%+.
• Excellent Customer Satisfaction Rating (Average CSS 4.5) across all completed projects.
• Established Hexaware as preferred client partner leading to double-digit revenue and repeat business from the customer; strengthened the client relationship, maintained consultancy, and sustainable account growth
• Profound consistent superior Project Compliance Index (PCI 91%+) and Project Health Index (PHI 90%+)
• Prior to re-engineering managed a portfolio of corporate & regional business applications; SharePoint sites administration, maintenance and development projects - Client Feedback System, Global Medical Services Resource Center and Medical Site Reporting etc.
• Helped client and project/program sponsors by establishing project scope, functional tractability, change management, milestone deliveries, customer sign-off, and metrics/KPIs reviews
• Compliance with internal quality standards and technical engineering process with landmark quality deliverables
• Domain- Financial services, Medical Insurance, health-care, medical assistance, and security services

Confidential

Project manager

Responsibilities:

• Manage a portfolio of products in Exchange Technologies for operational efficiency to exchange membership, trading platform, surveillance, clearing and settlements solutions to equities and derivatives segments.
• Supervise a technical team working in Exchange Customization Services (ECS), subdivision of Exchange Technology, which empowers the exchanges with customized solutions for the specific business needs
• Monitor & control scope, requirements, changes, defects; ensure development, testing, deployment and support.
• Collaboration with a team of Business Analysts/SMEs to automate business opportunities, from conceptualization to implementation into the production environment. Products like - TRADEDART (a web-based trading, auction and OTC platform), Mutual Funds - Clearing & Settlement, e-Xchange Web Portal, Clearing and Settlement (CnS) Ancillary products like Membership, Security Listing etc.
• Apply Agile scrum practices in developing products to suit the dynamic changing business by mapping client’s requirements & providing best offerings on an agreed timeline with quality from the early life-cycle of the product
• Actively coordinate, liaison, negotiate and influence senior management, clients, analysts, auditors and other stakeholders to ensure successful deliverables, quality assurance, and post-deployment production support
• Provide design authority and leadership to the team and taking final technical decisions on product architecture, security, scalability, technology up-gradation, standards, design principles and coding guidelines

Confidential

Project Leader

Responsibilities:

• Applied the Critical Chain Project Management (CCPM) methodologies
• Interface to the team, client and others like business analysts, architect, testers and delivery teams
• Project estimation, scheduling, planning, development, quality assurance, reviews and delivery decisions
• Handled presales and responded to numerous RFI/RFP, estimation, vender defense and bidding
• Analyzing functional requirements and taking a technical decision on software designs and standards.