SUMMARY:

• PMP certified, SAFe certified, accomplished Scrum Master & Information Technology Project Manager with a notable, multi - discipline career in leading and managing several medium to large size teams and complex IT programs in the insurance industry.
• Supported agile teams to deliver features committed on a program managed within an Agile Release Train (ART).
• Participated in ART sync meetings, Scrum of Scrums calls to report updates and discuss solution for the impediments faced by the team and gaps left in Scrum frameworks.
• Assessed the Scrum Maturity of the team and organization and provided coaching to the team to achieve higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
• Monitored scrum processes to increase team efficiency, motivation, spins, and argues for changes that will ensure quality and timeliness.
• Followed PMO best practices on all the project delivery within SDLC and releases consisted multiple applications.

TECHNICAL SKILLS:

Tools: SAFe 4.5, CA Clarity PPM, MS Office (PowerPoint, WORD, Excel), MS Project, VISIO, SharePoint, Serena PVCS Version manager, DB Artisan, TOAD, DB Partner, PeopleSoft 8, Blueprint, JIRA, Application Lifecycle Management Quality Center

Technologies Supported: Java (J2EE), SAP-ABAP, C, COBOL, SQL, JavaScript, HTML, Visual Café, JBuilder, Visual Basic, Web logic, Web Sphere 6.0 / RAD 7, BLAZE Rules, PL/SQL, Oracle, SQL Server 7.0, Sybase 12.0

PROFESSIONAL EXPERIENCE:

Confidential

Scrum Master

Responsibilities:

• Managing Agile teams at Claims IT department with Claim application development teams (4D Analytics & Business Insights) following SAFe Agile to deliver features and solutions based on business priority.
• Responsible for end-to-end integration of various work streams to deliver the intended project solution.
• Leading the daily SCRUM meetings and partnering with the product owner to lead Agile project teams.
• Establish Timeline, Budget/Expenses; Obtain and align resources to key project roles; establish clearly defined responsibilities to lead and manage project execution, integration and implementation.
• Act as a primary point of contact while leading PI Planning to identify team / program risks-dependencies.
• S upport and educate the Product Owner, especially on grooming and maintaining the product backlog.
• Facilitate discussion, decision making, and conflict resolution while sprint review and sprint planning.

Confidential

Sr. Project Manager

Responsibilities:

• Led a project team to manage US Digital projects of various products including Disability, Voluntary Benefits, Pet, Hyatt and Critical Illness to be migrated on GSSP platform with improved user experience.
• Provided oversight and leadership to a development team to ensure timely execution on deliverables.
• Maintained communication with all stakeholders on deliverable status, issues and risk management.
• Partnered with the business and project team to integrate and report status intelligently. Also assisted teams with transition from waterfall to Agile.
• Served as communication liaison between the team and Product Owner, Program Manager and Stakeholders. Managed financials for the large portfolio/program/projects.
• Delivered JIRA metrics, dashboards, status and ppt presentations. Followed SAFE Agile including daily standup calls, weekly scrum of scrums, PI Planning sessions identified risks and dependencies.

Confidential

Portfolio Lead/Senior IT Project Manager

Responsibilities:

• Led portfolio of $ 3.5M+ program for cross-functional, diverse teams.
• Managed project schedules, resources, acquisition plan dependencies and project risks.
• Managed project financials including reviews of budget and governance reports with senior leadership team securing yearly funding for the next year.
• Provided coaching to the team on project issues/risks for risk mitigation strategies and timely resolution.

Confidential

Project Manager/Application Specialist

Responsibilities:

• Managed cross-functional projects by assembling the project team, developing team goals & objectives to complete the project with established scope, timeline and resources.
• Additional key projects: NFP Auto Renewals, Cross Sale to CNA Central, Lawyers Insurance.

Confidential

Application Systems Analyst (Project Lead)

Responsibilities:

• Defined and managed workforce, talent development and training strategies while managing staff performance within a matrix environment.
• Collaborated with senior management and business partners at a governance and demand management level by facilitating the business case, project scope, feasibility and resource impacts for stakeholders
• Developed strategies using project management tools that provide agility to cross-functional, virtual teams for cost estimation, feasibility, resource allocation and release date commitments.
• Provided leadership in key department processes like change management, capacity planning, business relationship management, release management, production support & process area optimization
• Delivered projects consisting of multiple industry-based models on time and under budget on a $3 million program, which was responsible for the growth of CHUBB’s most profitable business.
• Recalibrated previously developed Profitability Indicator (PI) models as necessary.
• Project required vendor software integration with mainframe and client/server applications using Oracle, Sybase, DB2, and VSAM file using ETL conversion scripts.
• Delivered $2 million project with complex regulatory requirements on a compressed schedule.
• Managed project scope, schedule, budget, customer expectations and a cross-functional virtual team.