SUMMARY

• Over 30 years’ experience in directing project management and project management office (PMO), software systems implementation project teams.
• Possesses a deep level of expertise in the following areas as they relate to project and program management: understanding and translating the business needs of clients into usable solutions performing business analysis and systems analysis duties business process modeling, requirements gathering and specification construction assessment and deployment of reporting interfaces to data warehouses, data marts & 0perational data stores.
• Has extensive experience in organizing and implementing Business Intelligence Competency Centers (BICC) and governance processes, as well as Project Management Office (PMO) organization and implementation.

TECHNICAL SKILLS

Business Process Modeling: SigmaFlow WD&RS, CSC Catalyst, System Component Architect, IDEF, UML, SEI CMMI, ISO 9001

BI / CRM Software: SAP BW, SAP BEx QA 7.x; Confidential 5.x, 6.x, XIR2, XI3.x, 4.x; Confidential 8.x, 9.x; QlikView 11.x, Azure SQL Data Warehouse, Salesforce

Dashboards & Reports: SAP Lumira, Confidential Xcelsius, Confidential 4.x Dashboard Designer; QlikView 11.x; Crystal Reports; Confidential Explorer; MS Power BI, SharePoint (MS Office 365)

Project Tools & Methodologies: Jira, Confluence, MS Project (Enterprise and Online), Microsoft Team Foundation Server, SAP Activate, SAP ASAP, Rapid Application Development (RAD), Joint Application Development (JAD), Spiral and Agile SDLC, 6 Sigma

PROFESSIONAL EXPERIENCE

Confidential, Mount Pleasant, TX

Project Manage

Responsibilities:

Enterprise Salesforce CRM - Joined the Salesforce CRM team in mid-2018. First, working to deploy the product to the first pilot stores. Managed a team consisting of Confidential IT employees as well as vendor management of Huron Consulting Group personnel. When the project was reorganized in early 2019, managed two teams of Heron and Confidential resources to frame out the Enterprise CRM (eCRM) project that covers Sales Management and Warranty Management for all of Confidential BU’s, as well as continuing with the continuation of the MyTrailerForce development and deployment activities. The MyTrailerForce segment of the project went live in June of 2019, with over 70 stores deployed. The eCRM project went live with Sales Management for the ProGrade team in August. The Warranty Management portion of eCRM will go live in Mid-August. Master Data Management - To support the establishment of a future ERP system, it was recognized that a Master Data Management system would need to be implemented to help integrate and cleanse data for all business units at Confidential prior to ERP development. Wrote the MDM project proposal and was appointed the project lead upon its approval. Functioned as a business Confidential for the project along with a team of two consultants from Huron Consulting Group. This project attacked the problem of classifying, categorizing and integrating this classification of all raw materials at Big Tex, Tex Trail, Trailer World, CM Truck Beds, PJ Trailers, Carry-On Trailers and RC Trailers. Brought together a diverse team of participants from all these BU’s that formed common groups, families and types of these many thousands of parts. Oversaw the design and development of a web-based MDM tool to assist in the searching of the resulting database of integrated parts and part suppliers. The project also produced a detailed set of processes and procedures for MDM management and new part creation protocols.

Confidential

CA Project Manager

Responsibilities:

Managed the implementation of a full-scale Microsoft Azure Enterprise Data Warehouse for Intuitive Confidential Was responsible for gathering and modeling requirements and assisting the database design team in the full coverage of all business systems in the warehouse. Managed the reporting and analysis team in developing a full suite of analysis capabilities for the various business units as well as the team of data scientists at ISI.

Confidential

TX Project Manager

Responsibilities:

Responsible for the day-to-day management of multiple projects. Directly supervised all consultants assigned to perform project development activities. Performed administrative tasks such as time and expense approvals, project assignments, project budget management and the writing of contractual statements of work. Was a business development specialist for Project Management Office and Business Intelligence Competency Center analyses and implementations.

Confidential, TX

Senior Consultant

Responsibilities:

Provided project management and leadership to Confidential software implementation engagement teams. Had oversight responsibilities for project performance, adherence to budget and schedule, day-to-day maintenance of the project plan and the control of project scope.

Confidential, Plano, TX

Principal Consultant

Responsibilities:

Team lead and architect, specializing in Confidential systems design and implementation projects. Responsible for project planning, business process analysis and requirements gathering activities, specification development and solution execution.

Confidential, TX

Project Manager

Responsibilities:

A charter member of the Confidential Project Management Office, responsible for creating the company's project methodology and governance processes. Project manager for high-risk projects. Upon Confidential ’ acquisition by SAP, integrated the BOBJ PMO into the SAP organization; integrated Confidential ’ methodology into SAP's ASAP suite of processes and tools.

Confidential, Boston

MA Project Manager

Responsibilities:

Project manager and technical/solutions architect for the Financial Services Consulting Group. Performed client best practices assessments with the Hackett Group team, and then managed the implementation of recommended solutions. Technical solutions utilized Confidential, Oracle and Microsoft tool sets.

Confidential, TX

Project Manager

Responsibilities:

Senior consultant and advisor for the North American Delivery consulting practice. Designed and implemented Business Intelligence solutions for clients utilizing Confidential reporting and analysis software systems. Designed data warehouse and marts as well as ETL solutions. Worked for clients in the EMEA (Europe, Middle East and Africa) practice, as well. Served as an Avionics Stores Management System programmer for the F-16 Program (the company was General Dynamics at this time). Moved to the Confidential group in 1982 as a Systems Confidential working on the Fabrication Work-In-Progress system, which controlled all F-16 shop floor activities. In 1985, became the IT project manager for the GD Resident Office in Turkey, with responsibility for all in-country computing and telecommunications. Lived in Ankara, Turkey from 1986 until repatriating in 1992. Supported F-16 logistics during the First Gulf War, 1990-91. From 1994 through 1997, managed the Confidential Resident Office Information Services Global Update Program. This program was responsible for the complete overhaul of all LMRO computing and telecommunications services. Worked with the US Air Force Materiel Command, in-country telecom services and global vendors to update data provisioning services, computing equipment and software applications worldwide. Research associate and data Confidential for the Moss Heart Center at the Confidential Center in Dallas, Texas. Duties were to coordinate the day-to-day activities in the lab, assist in the setup and conducting of cardiovascular physiology experiments (including small animal surgery) and assist in the acquisition and analysis of experimental data. Reduced and refined data for publication and research grant proposals.